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Asia · Arrival Guide

Just Landed in Brunei? Your First 7 Days

Brunei is a small, wealthy, deeply Islamic sultanate on the north coast of Borneo, with a quiet and orderly pace of life. Most expats arrive on an employment or dependant pass tied to a sponsor, who will handle much of your paperwork. Life here is car-dependent, alcohol-free in public, and English will get you a long way, but adjusting to conservative norms and a limited nightlife matters more than any bureaucratic hurdle.

Emergency

Brunei uses separate emergency lines rather than one unified number: police 993, ambulance 991, fire and rescue 995, and search and rescue 998. For non-emergency government queries, the national call centre Talian Darussalam is 123.

Police 993 · Ambulance 991 · Fire 995

Capital

Bandar Seri Begawan

Currency

Brunei dollar (BND)

Language

Malay (official); English widely used in business, government and daily life

Dialing code

+673

Getting your bearings in Brunei

Brunei catches most newcomers off guard by how gentle and unhurried it feels. This is one of the smallest and richest nations in Asia, home to just under half a million people, and the whole country is roughly the size of a mid-sized county. You can drive from one end to the other in a couple of hours. The rhythm is slow, family-centred and shaped by five daily prayers, so your first weeks feel less like arriving in a bustling Asian capital and more like settling into a very tidy, very green suburb where everyone seems to know everyone. The heat is constant and humid year-round, the rainforest presses right up against the roads, and the loudest thing you are likely to hear is the call to prayer from a nearby mosque.

Almost everyone who moves here lands in or around Bandar Seri Begawan, the capital, usually shortened to BSB or just "Bandar". The country is divided into four districts: Brunei-Muara (which contains the capital and most jobs), Belait (the oil-and-gas heartland around Seria and Kuala Belait, where many petroleum expats live), Tutong, and the remote, jungle-locked Temburong, reached by a spectacular long bridge over the bay. The commercial energy concentrates in the Gadong and Kiulap areas near the capital, where the malls, restaurants and night markets are. Temburong aside, most expat life plays out within a twenty-minute drive of BSB or, for oil workers, around Kuala Belait.

Language is rarely a real barrier. Malay is the official language and you will see it everywhere, but English is genuinely widespread in offices, banks, hospitals, shops and government counters, and many Bruneians are comfortably bilingual. You can handle your entire arrival, including immigration and banking, in English. What surprises people more is the social texture: no bars or pubs, no public alcohol, shops that close for Friday prayers, and a genuinely conservative dress and behaviour code. Set against that, Brunei is exceptionally safe, clean and calm, petrol costs almost nothing, and the natural surroundings are stunning. Many expats find the trade-off addictive once they stop expecting a nightlife scene.

Your first 48 hours

The essentials to sort out the moment you land in Brunei.

  1. 1

    Buy and register a local SIM at the airport or a telco shop

    Pick up a prepaid SIM from DST, Progresif or imagine, priced from around BND 8 (imagine) to BND 10 (DST and Progresif). Registration to your passport is legally required, so bring your passport to the counter. The three networks share the same national infrastructure, so coverage is broadly identical wherever you buy.

  2. 2

    Hand your passport and photos to your sponsor without delay

    Your employer sponsor drives almost every official process: your Employment Pass, labour clearance and Green IC (residence card). Give them your passport, passport photos and any qualifications they ask for on day one. Very little else, including a bank account, can proceed until your pass is being processed, so this is the single most important first move.

  3. 3

    Draw cash and keep a stock of small notes

    ATMs are plentiful in Bandar Seri Begawan, Gadong and Kiulap, and cards work in malls and supermarkets. But markets, roadside stalls, taxis and small neighbourhood kedai (shops) still run on cash. Withdraw a reasonable float and keep BND 1, 5 and 10 notes on you from the start.

  4. 4

    Sort transport before you actually need it

    Public buses are sparse and infrequent, and there are very few metered taxis. Download the Dart app (Brunei's homegrown ride-hailing service) before you land, and create your account early since it needs a one-off SMS verification. For anything beyond the first few days, plan to rent or buy a car, because most expats simply cannot function long-term without one.

  5. 5

    Plan your first grocery run around alcohol and pork rules

    Brunei is dry: alcohol is not sold anywhere publicly. Non-Muslim adults may import a small personal quota through customs on arrival if declared, to consume privately at home. Pork is only sold in a handful of licensed non-halal sections of larger supermarkets, clearly separated. Check what you can bring in before you fly, and locate a non-halal section if pork matters to you.

  6. 6

    Locate your nearest supermarket, clinic and mosque

    Get oriented around your accommodation quickly. Find the nearest Hua Ho or supermarket for groceries, note the closest health centre or private clinic in case anyone falls ill, and be aware of nearby mosques, since prayer times shape when shops shut. A short orientation drive on your first afternoon saves a lot of guesswork later.

  7. 7

    Save the key emergency and support numbers

    Put the emergency lines in your phone now: ambulance 991, police 993, fire and rescue 995. For non-emergency government matters, save Talian Darussalam 123. Also save your employer's HR contact and your embassy or high commission number, as consular help can be slow to arrange in a country this small.

  8. 8

    Confirm your accommodation and utilities arrangement

    Many employers provide housing or a housing allowance, so clarify on arrival whether your place is furnished, who pays the electricity and water, and how bills are settled. If you are house-hunting yourself, this is the week to join local Facebook rental groups and line up viewings, as much of the market moves by word of mouth rather than formal agents.

Your first week checklist

  • Complete your SIM registration and set up a data bundle so you can use Dart, WhatsApp and banking apps reliably.
  • Chase your sponsor on the status of your Employment Pass and Green IC, and confirm exactly which appointments you must attend in person for biometrics.
  • Attend the Immigration and National Registration Department in Bandar Seri Begawan when instructed, bringing your passport and photos for your Green IC.
  • Open a bank account at Baiduri or BIBD once your pass or Green IC is ready, taking your passport, pass and an employer letter.
  • Arrange your medium-term transport by test-driving a rental car or lining up a car purchase, and confirm whether your home licence is valid or needs converting.
  • Do a proper grocery shop at a supermarket such as Hua Ho, noting the non-halal section location and stocking small-note cash for markets.
  • Register with a GP-style clinic or note your nearest government health centre, and check your employer health insurance is active.
  • Introduce yourself to local expat and community Facebook groups for housing leads, secondhand furniture and practical local advice.
  • Walk or drive your neighbourhood to map the nearest mosque, pharmacy, petrol station and eatery, and learn how prayer times affect opening hours.

Getting connected

Brunei has three mobile operators, DST, Progresif and imagine, which all run over a single shared national network operated by Unified National Networks (UNN). That means 4G coverage and reliability are broadly the same whichever provider you choose, and it is strong across the populated coastal strip. Prepaid SIMs must be registered to your passport under national regulations, so activation is quick but requires ID at purchase.

Typical cost: Prepaid SIM from BND 8 to 10; monthly data bundles roughly BND 15 to 40 depending on data and validity

DSTProgresifimagine

Money & banking

The Brunei dollar is pegged one-to-one with the Singapore dollar under a longstanding currency interchangeability agreement, and Singapore notes are accepted interchangeably in shops here (and vice versa in Singapore). Cards and contactless work smoothly in malls, supermarkets and chain outlets, but cash still dominates markets, stalls, taxis and small shops, so you always want notes on you.

Opening an account: Baiduri Bank and Bank Islam Brunei Darussalam (BIBD) are the two main foreigner-friendly banks, and BIBD is the largest. You will generally need your passport, your Employment Pass or Green IC and a letter from your employer to open an account, so this step usually waits until your pass is issued. Both banks have solid mobile apps for transfers and bill payment.

Cash: Cash is still king outside malls. Keep small BND notes for tamu (open-air markets), roadside food stalls, taxis, prayer donations and neighbourhood kedai. Contactless and QR payments are becoming common in supermarkets and larger chains, but do not rely on them for everyday local spending.

Tipping: Tipping is not expected and is not part of the culture. Some sit-down restaurants and hotels add a service charge to the bill; beyond that, rounding up is optional and uncommon, and no one will be offended if you do not tip.

Registration & residency

Foreign workers do not personally self-register a home address the way you might in Europe, but residence is still a formal, mandatory process: you must obtain a Green Identity Card (Green IC), which is your legal proof of residence and status as a foreign resident. Your employer sponsor initiates this alongside your Employment Pass and labour clearance, and you must attend the immigration department in person for biometrics and to collect the card. Carry your passport at all times until the Green IC is in hand, and then carry the Green IC, as you can be asked to show identification.

Deadline: Arranged by your sponsor shortly after arrival, once your Employment Pass is approved; there is no self-service deadline you manage yourself, but do not delay attending the biometric appointment when scheduled

Where: Immigration and National Registration Department (Jabatan Imigresen dan Pendaftaran Kebangsaan), Bandar Seri Begawan

Documents to keep handy:

  • Passport valid for at least six months, plus several printed copies, which you will hand over and photocopy repeatedly during onboarding.
  • Multiple recent passport-sized photographs to the specification your sponsor requests, needed for the Employment Pass and Green IC.
  • Your signed employment contract and any offer or appointment letter, since these anchor your pass and your bank account application.
  • Certified copies of academic and professional qualifications, often required for pass processing in regulated or skilled roles.
  • Your home-country driving licence and, ideally, an International Driving Permit, so you can rent or drive while sorting a local licence.
  • Marriage and birth certificates if dependants are joining you, as these are needed for dependant passes and school enrolment.

Getting around

Brunei is heavily car-dependent, with sparse and infrequent public buses and only a small number of metered taxis, so most expats rent or buy a car within their first weeks. The upside is that fuel is heavily subsidised and among the cheapest in the world, roads are quiet, modern and well-maintained, and there is almost no traffic congestion by regional standards. Driving is on the left, as in the UK.

From the airport: Brunei International Airport (airport code BWN) sits about 10 to 15 minutes by road from central Bandar Seri Begawan. There is no train or metro link anywhere in the country. From the terminal, use the Dart ride-hailing app, a pre-arranged hotel or employer transfer, or an airport taxi from the rank; for oil-and-gas arrivals heading to Kuala Belait or Seria, the drive is roughly 90 minutes to two hours west.

Dart

Finding a home

Expats typically rent detached houses, terraces or apartments in and around Bandar Seri Begawan, with the Gadong, Kiulap and central BSB suburbs popular for their proximity to malls and amenities, while oil-and-gas workers often settle around Kuala Belait and Seria. Many employers provide housing or a housing allowance, which shapes where you end up. Much of the rental market moves by word of mouth and local Facebook groups rather than formal agencies, so networking finds better deals than browsing listings alone.

Typical rent: Roughly BND 500 to 800 per month for a one-bedroom outside the centre and BND 800 to 1,200 in central areas; larger family houses commonly BND 1,500 to 3,000 or more

Deposit norm: Typically one to two months' rent as a security deposit, plus one month's rent in advance

Healthcare

Brunei has a strong, well-funded government healthcare system that is heavily subsidised for citizens, with Raja Isteri Pengiran Anak Saleha (RIPAS) Hospital in Bandar Seri Begawan as the main public referral hospital. Foreigners can use public facilities but pay considerably higher non-citizen fees than locals, and many expats prefer private options for speed and convenience, such as Jerudong Park Medical Centre (JPMC) and Gleneagles JPMC. For anything highly complex, patients are often referred onward to Singapore.

How to access it: For non-emergencies, visit a government health centre or a private clinic, register at the counter and pay the applicable foreigner fee, bringing your passport or Green IC. For emergencies, go directly to RIPAS Hospital's emergency department in Bandar Seri Begawan or call 991 for an ambulance.

Insurance: Because non-citizen public fees are higher and private care and any Singapore evacuation can be expensive, private health insurance is strongly advised and is frequently provided by employers as part of the package. Confirm exactly what your policy covers, including private clinics, dependants and medical evacuation, before you need it.

Culture & etiquette

  • Dress modestly, especially women; cover shoulders and knees, and be more conservative near mosques and government offices.
  • During Ramadan, do not eat, drink or smoke in public during daylight hours, whether or not you are Muslim, and expect adjusted business hours.
  • Use your right hand for giving, receiving, eating and pointing; the left hand is considered unclean, and point with your thumb rather than a finger.
  • Never point the sole of your foot at people, avoid touching anyone's head, and remove your shoes before entering homes and mosques.
  • Show respect for the Sultan and the royal family at all times; criticism of the monarchy is not tolerated.
  • Greet people politely and let a local lead on handshakes; many observant Muslims of the opposite sex prefer a nod or a hand over the heart to physical contact.
  • Accept and offer food or drink graciously when hosted, and dress and behave with extra care when invited to a Bruneian home.

Things to watch out for

  • Public consumption or sale of alcohol is illegal, and drug offences carry extremely severe penalties, including the death penalty.
  • Sharia law applies alongside civil law; behaviour that is legal elsewhere, including some relationships and public displays of affection, can be an offence here.
  • Fridays reshape the week: many businesses close around midday prayers (roughly noon to 2pm), so plan errands and appointments around prayer times.
  • Photography of military sites, some government buildings and people without consent can cause problems; ask before you shoot.
  • Importing anything beyond your permitted personal alcohol quota, or bringing in restricted items, can lead to serious trouble at customs, so declare honestly.

Apps to download before you land

Dart

Brunei's main homegrown ride-hailing and delivery app, essential for getting around before you have a car

BIBD NEXGEN Mobile

Mobile banking, transfers and bill payments for BIBD account holders, the country's largest bank

Baiduri b.Digital Personal

Mobile banking and payments for Baiduri Bank customers

WhatsApp

The default channel for landlords, employers, shops, schools and community groups

imagine / Progresif / DST apps

Managing your prepaid SIM, top-ups and data bundles depending on your provider

Waze or Google Maps

Navigation for driving, since Brunei is car-dependent and addresses can be informal

Talian Darussalam 123

The national non-emergency government call centre for public-service queries and information

Where newcomers live

Most newcomers settle in the Brunei-Muara district around the capital, choosing between the busy commercial belt of Gadong and Kiulap and the quieter residential suburbs nearby. Oil-and-gas professionals often live west in the Belait district around Kuala Belait and Seria. Where you land is heavily influenced by your employer's housing arrangements and your workplace, but all these areas are calm, safe and within a short drive of daily essentials.

Gadong

Brunei's commercial and shopping heart, home to The Mall, hotels, restaurants and the famous Gadong Night Market. Lively by local standards and convenient, it suits newcomers who want amenities on their doorstep and an easy first landing.

Kiulap

A compact, popular commercial and residential pocket packed with banks, cafes, eateries and small offices. Central, walkable in parts and well connected, it is a favourite with professionals wanting a practical, everyday base close to the capital.

Central Bandar Seri Begawan

The historic core, with the Sultan Omar Ali Saifuddien Mosque, the waterfront and the stilt village of Kampong Ayer. Quieter after office hours, it appeals to those who value character, history and proximity to government offices.

Jerudong

A leafy, upmarket coastal area to the northwest, known for larger homes, the JPMC medical centre and Jerudong Park. Greener and more spread out, it draws families and senior expats wanting space, calm and better healthcare nearby.

Kuala Belait and Seria

The oil-and-gas towns in the western Belait district, hosting many petroleum-sector expats and their families. More self-contained and community-oriented, with company amenities, but roughly a 90-minute to two-hour drive from the capital.

What things cost

Brunei is moderately priced by regional standards, with two big advantages: petrol is heavily subsidised and eating at local stalls is cheap. Housing and imported Western goods are where costs climb, while day-to-day local food, transport and utilities stay very affordable. Because there is no public alcohol and limited nightlife, discretionary spending tends to be lower than in comparable expat postings, which many people find leaves more room in the budget.

Rent, 1-bed apartment in city centreBND 800 to 1,200 / month
Rent, 1-bed apartment outside centreBND 500 to 800 / month
Monthly public transport pass (buses)No formal monthly pass; single bus fares from about BND 1
Coffee at a cafeBND 3 to 5
Mid-range dinner for twoBND 40 to 70
Utilities (electricity, water, refuse)BND 100 to 250 / month
Mobile data plan (monthly bundle)BND 15 to 40
Gym membershipBND 50 to 100 / month
Taxi / Dart starting fareFrom about BND 5 to 8
Monthly groceries (one person)BND 300 to 450

Staying safe & avoiding scams

Brunei is one of the safest countries in the region, with very low violent crime, a heavy but low-key police presence and streets that feel calm at almost any hour. The bigger risks to a newcomer are legal rather than physical: strict laws around alcohol, drugs, behaviour and speech mean that carelessness, not crime, is what usually gets expats into trouble, and penalties can be severe. Petty issues like online scams and occasional opportunistic theft do exist, so use common sense with valuables and money, but you can otherwise move around day and night with confidence. Carry your Green IC or passport, respect local rules even when they differ from home, and you will find daily life here remarkably secure.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Fake job and immigration agents

Legitimate work in Brunei is always arranged through a sponsoring employer, never through a random agent asking for large upfront fees to secure a pass or a job. Anyone promising an Employment Pass or guaranteed employment in exchange for cash should be treated as a scam. Verify every offer directly with the actual employer, and remember that your sponsor, not a middleman, handles immigration.

Impersonation calls and WhatsApp scams

Scammers pose as banks, the police, immigration or courier companies, claiming your account, parcel or pass has an urgent problem, and pressure you to transfer money or share a one-time password (OTP). No legitimate bank or government agency in Brunei will ever ask for your OTP or demand payment over the phone. Hang up, and call back on the official number printed on the bank's card or website.

Online marketplace and rental deposit fraud

On local buy-and-sell and rental Facebook groups, fake landlords or sellers ask for a deposit before you are allowed to view a property or item, then disappear. Never pay a deposit or full price for a house, car or high-value item you have not inspected in person. Insist on viewing first, and be wary of prices that seem too good for the area.

Investment and money-doubling schemes

Newcomers are sometimes targeted through social media or acquaintances with promises of unusually high, guaranteed returns from forex, crypto or informal investment pools. These collapse and take your money with them. Be sceptical of any scheme promising guaranteed profit, keep your finances with established regulated banks, and never lend or invest based on social-media pressure.

Frequently asked questions

Can I drink alcohol in Brunei?

There is no public sale of alcohol anywhere and there are no bars or pubs. Non-Muslim adults may import a limited personal quota through customs on arrival, provided it is declared at entry, and drink it privately at home. Public consumption is prohibited, and the rules are taken seriously.

Do I really need a car?

In practice, yes. Public buses are minimal and infrequent, metered taxis are scarce, and the country is spread out. Most expats rent or buy a car within their first weeks. The consolation is that fuel is among the cheapest in the world and the quiet roads make driving genuinely pleasant.

Is English enough to get by?

Largely, yes. Malay is the official language, but English is widely spoken in offices, banks, hospitals, shops and government counters, and many Bruneians are bilingual. You can handle immigration, banking and everyday life in English, though learning a few Malay greetings is warmly received.

How do I open a bank account?

Choose a foreigner-friendly bank such as Baiduri or BIBD (the largest), and bring your passport, Employment Pass or Green IC and a letter from your employer. Because it depends on your immigration status, most people open an account only once their pass or residence card has come through.

What is the Green IC and do I need it?

The Green Identity Card is the residence card for foreign residents and your main proof of legal status. Your employer sponsor arranges it alongside your Employment Pass, and you must attend the immigration department in person for biometrics. Carry your passport until it is issued, then carry the Green IC.

How expensive is living in Brunei?

It is moderate overall. Local food, transport and petrol are cheap, and utilities are low, but housing and imported Western goods push costs up. Many employers provide housing or an allowance, which changes the picture a lot. With limited nightlife and no bar scene, discretionary spending often ends up lower than in comparable postings.

Can my family join me?

Yes, dependants can usually join a foreign worker on a dependant pass, which your sponsor arranges. You will typically need marriage and birth certificates. International and private schools are available around Bandar Seri Begawan, so it is worth researching and securing school places early, as popular schools fill up.

What should I know about Ramadan and prayer times?

During Ramadan, do not eat, drink or smoke in public during daylight, regardless of your own faith, and expect shorter business hours. Year-round, the five daily prayers shape the day, and many shops close around Friday midday prayers. Planning errands around prayer times quickly becomes second nature.

Is Brunei safe for foreigners?

Very. Violent crime is rare and the country is orderly and calm at all hours. The main risks are legal rather than physical, given strict rules on alcohol, drugs and behaviour, so the key is to respect local laws. Beyond online scams and rare opportunistic theft, you can move around with confidence.

How do I get from the airport to the city?

Brunei International Airport (BWN) is only 10 to 15 minutes from central Bandar Seri Begawan by road, and there is no train link. Use the Dart app, a pre-arranged hotel or employer transfer, or an airport taxi. If you are heading to the Belait oil towns, budget around 90 minutes to two hours by car.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Brunei, start with a free eligibility assessment.