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Africa · Arrival Guide

Just Landed in Chad? Your First 7 Days

Chad is one of the world's least-connected countries, and arriving in N'Djamena means adjusting to a cash-first, French-and-Arabic environment with patchy infrastructure and real security constraints. Most newcomers arrive through an employer, embassy, NGO or oil-sector posting rather than independently. Plan for frequent power cuts, limited card acceptance and intense heat, and register with your embassy early.

Emergency

117 / 2251 4242

Police 117 · Ambulance 2251 4242 · Fire 18

Capital

N'Djamena

Currency

Central African CFA franc (XAF)

Language

French and Arabic are the two official languages. French dominates government, business and higher education; Arabic (in its Chadian dialect) is the main language of trade and everyday street life. Over 120 local languages are spoken, with Sara varieties common in the south. English is rare outside the oil sector, some NGOs and international schools.

Dialing code

+235

Getting your bearings in Chad

Chad is one of the least-connected and least-visited countries on earth, and arriving in N'Djamena is unlike landing almost anywhere else. Nearly everyone who comes does so through an employer, an embassy, an NGO, the UN, a faith mission or an oil-sector posting rather than as an independent traveller. Your first weeks will feel like a mixture of intensity and slowness: intense heat, intense bureaucracy and intense first impressions, wrapped in a pace of life where nothing official happens quickly and almost everything is arranged face to face, in French, and paid for in cash. If you come expecting the conveniences of a middle-income African capital, you will be surprised; if you come prepared for a frontier posting, you will cope well.

Geographically the country splits into three worlds. The Saharan north (Tibesti, Borkou, Ennedi) is desert, largely off-limits and heavily militarised. The Sahelian centre around N'Djamena and Lake Chad is dry, dusty and Muslim-majority, dominated by Chadian Arabic. The greener, more Christian and animist south (Moundou, Sarh, Doba, the Logone and Chari river valleys) is where much of the population and the oil industry sit. Almost all newcomers land in N'Djamena, a low-rise city on the Chari river directly across from Cameroon, and most rarely leave the capital except by air or organised convoy.

The language reality catches people out. Even fluent French speakers find that market traders, taxi drivers and neighbourhood life run on Chadian Arabic, so a few Arabic greetings buy enormous goodwill. What surprises newcomers most is the near-total reliance on cash, the daily power cuts that make a generator non-negotiable, the searing dry-season heat that can exceed 45C, and how quickly the security picture can shift. Take it slowly, lean on your employer and the expat community, register with your embassy, and treat your first month as an adjustment period rather than a to-do list to clear in a week.

Your first 48 hours

The essentials to sort out the moment you land in Chad.

  1. 1

    Get through immigration with your visa and yellow-fever certificate ready

    At N'Djamena International Airport (NDJ) you must present a valid visa (most nationalities arrange this in advance; there is no reliable visa-on-arrival) and a yellow-fever vaccination certificate, which officials do check. Have your invitation or employer letter and accommodation address written down. Expect slow, manual processing and keep small notes handy, though you should never volunteer a bribe.

  2. 2

    Meet your pre-arranged driver rather than finding a taxi

    There is no metered taxi rank or ride-hailing at NDJ. The airport sits only about 3 km from the city centre, but arriving expats should be met by an employer, hotel or host driver. If you must self-arrange, agree a fixed fare in CFA before getting into any vehicle and keep your bags with you at all times.

  3. 3

    Change enough cash for your first few days

    Chad is almost entirely cash-based and you cannot rely on cards. Change euros or US dollars at a bank or licensed bureau in central N'Djamena rather than with informal changers at the airport. ATMs at Ecobank, Société Générale and UBA dispense CFA francs on Visa but are unreliable and often empty, so build a cash buffer immediately.

  4. 4

    Buy and register a local SIM in person

    Pick up an Airtel Chad or Moov Africa (Tigo) SIM from an official branded shop, typically along Avenue Charles de Gaulle. Registration is mandatory and requires your passport plus a fingerprint; a SIM costs roughly 1,000-2,000 CFA. Avoid street-vendor SIMs, which are often unregistered and get cut off without warning.

  5. 5

    Confirm water, power backup and a generator at your accommodation

    Tap water is not safe to drink anywhere in Chad, so secure bottled or filtered water on day one. Blackouts happen daily, sometimes for hours, so verify your accommodation has a working generator and, ideally, a water tank. Charge every device and power bank whenever the grid is up.

  6. 6

    Register with your embassy and take a security briefing

    Given the volatile security environment, enrol with your embassy's citizen register (for example the US STEP programme) so you receive alerts. Many embassies, and most employers, give new arrivals a briefing covering the current curfew situation, no-go zones and border areas to avoid. Save your embassy's emergency line in your phone immediately.

  7. 7

    Photocopy your key documents and keep the originals safe

    Make several photocopies of your passport photo page, visa, yellow-fever card and, once issued, your residence permit. Carry copies for checkpoints and daily use, and lock the originals away. Police and gendarmerie checkpoints are common in and around N'Djamena, and being able to hand over a copy avoids surrendering your passport.

  8. 8

    Save emergency contacts and locate the nearest private clinic

    Public emergency response is limited and there is no reliable single emergency number. Note police (117) and fire (18), but for medical crises expats rely on private clinics and their insurer's assistance line rather than a public ambulance. Ask your employer or embassy which clinic they use and confirm your medical evacuation cover is active.

Your first week checklist

  • Give your employer or sponsor your passport and photos so they can start your residence permit (carte de séjour) and any work authorisation before the visa window closes.
  • Open a mobile-money wallet (Airtel Money or Moov Money) and load it, as this is increasingly how top-ups, transfers and some bills are handled.
  • Establish a reliable source of bottled or filtered drinking water and a routine for buying it in bulk before you run low.
  • Walk or drive your daily route between home, work and the nearest market in daylight with a colleague so you learn landmarks, checkpoints and safe areas.
  • Buy a fan or confirm your air conditioning and generator work together, because losing power in the dry-season heat is genuinely dangerous without a backup plan.
  • Stock a personal medical kit with your prescription medication, rehydration salts, malaria prophylaxis and anything you cannot rely on pharmacies to hold in stock.
  • Introduce yourself to your neighbours and, if you have one, your gardien (guard), whose goodwill and local knowledge are worth more than any app.
  • Join the local expat, NGO or company WhatsApp groups where practical information, security alerts and trusted drivers and contacts are shared.
  • Change a working supply of small CFA notes and coins, since taxis, markets and daily purchases rarely have change for large bills.

Getting connected

Mobile data in Chad is expensive, slow and unreliable by global standards, and outages are frequent. 3G is the norm with limited 4G in parts of N'Djamena and the larger southern towns; away from cities coverage thins fast. Authorities have cut or throttled internet during periods of political tension, so never rely on a single connection for anything critical.

Typical cost: A registered prepaid SIM costs roughly 1,000-2,000 CFA. Data is bought in bundles that cap out at a few gigabytes, with monthly spend commonly running 10,000-25,000 CFA; heavy users pay considerably more. Many expats keep two SIMs on different networks to hedge against dead zones and outages.

Airtel ChadMoov Africa (Tigo)Salam Mobile (Sotel)

Money & banking

Chad uses the Central African CFA franc (XAF), shared across the CEMAC region and pegged to the euro at a fixed 655.957 CFA to one euro, which makes budgeting from euros predictable. It is overwhelmingly a cash economy: cards work only at a handful of upscale hotels and are not usable day to day, so plan your life around physical CFA notes.

Opening an account: Ecobank, Société Générale Tchad, UBA and Commercial Bank Chad (CBT) open accounts for foreign residents, but expect to provide a residence permit, proof of address, an employer letter and references, and a process that takes weeks. Many short-term expats simply keep funds abroad and draw cash as needed, since day-to-day banking adds little convenience.

Cash: Cash rules everything, so carry a mix of small notes and coins for taxis, markets and daily purchases, and never assume a vendor can change a large bill. Mobile money via Airtel Money and Moov Money is growing fast for transfers, airtime and some bill payments, and is worth setting up early. Western Union and MoneyGram handle most international transfers into and out of the country.

Tipping: Tipping is not obligatory and is not part of everyday local culture. Rounding up or leaving 5-10% at restaurants used by expats is appreciated, and a small tip for porters, guards and drivers is customary and goodwill well spent.

Registration & residency

Foreigners staying beyond a short visit must obtain a residence permit (carte de séjour) and register their presence with the immigration and national police (Sûreté) authorities. In practice this is almost always initiated and steered by your employer, sponsor or organisation, who deal with the relevant offices on your behalf. Bring your passport, visa, employer letter, proof of address and passport photographs, and expect a slow, in-person, paperwork-heavy process. Keep copies of everything you submit, and do not let your entry visa lapse before the permit is in hand.

Deadline: Within the validity window of your entry visa, typically the first one to three months of your stay; confirm the exact deadline with your sponsor, as overstaying attracts fines and complications.

Where: Handled through the national police / immigration (Sûreté Nationale) and the relevant ministry offices in N'Djamena, usually with your employer or sponsor managing the appointments.

Documents to keep handy:

  • Passport valid for at least six months with your Chadian entry visa and, ideally, photocopies of both.
  • Yellow-fever vaccination certificate, which is legally required for entry and is checked at the airport.
  • Employer or sponsor letter and your work contract, needed for the residence permit and for opening a bank account.
  • Several passport-sized photographs for the carte de séjour, permits and administrative forms.
  • Proof of accommodation or a local address, requested for registration and banking.
  • International health insurance certificate showing active medical evacuation cover, plus your insurer's 24-hour assistance number.

Getting around

N'Djamena has no metro, no metered taxis and no formal ride-hailing app. Getting around means shared yellow taxis that run fixed routes, motorcycle taxis known locally as clandos, and minibuses, while most expats rely on a private car with a trusted driver arranged through work. Roads are dusty, often unlit and congested, so night travel between areas or towns is best avoided.

From the airport: NDJ airport is only about 3 km from central N'Djamena, so transfers are short. Arrange a hotel or employer pickup, or negotiate a fixed cash fare (commonly a few thousand CFA) with a taxi before you set off; there are no meters and no app-based cars. Intercity travel is mostly by 4x4, chartered flight or organised convoy rather than public bus.

Finding a home

Most expats rent within a few secure central N'Djamena neighbourhoods such as Klemat, Béguinage and the centre, almost always found through employers, colleagues or word of mouth rather than listing sites. Serviced or compound housing with a generator, water tank and often a guard is the standard expectation for foreign staff, and many postings come with housing arranged.

Typical rent: Furnished expat-standard housing in N'Djamena commonly runs from around 400,000 CFA to well over 1,500,000 CFA per month depending on size, security and whether power and water backup are included. More local accommodation costs far less but rarely meets expat expectations for reliability.

Deposit norm: Landlords typically ask for several months' rent up front, often three to six months, paid in cash, and may expect a further advance for the year. Negotiate what the rent includes (generator fuel, water, guard) in writing, as these add materially to the real cost.

Healthcare

Chad's public health system is very limited and under-equipped, and serious cases are routinely evacuated by air to Europe or to better-resourced hospitals in neighbouring countries. Malaria is a year-round risk, so take prophylaxis seriously, and bring a personal supply of any essential medication because pharmacy stock is inconsistent.

How to access it: For routine care, expats use a small number of private clinics in N'Djamena that are used to foreign patients and expect cash payment at the point of service; organisations such as International SOS coordinate care and evacuations for many companies and NGOs. Ask your employer or embassy which clinic and which assistance provider they use before you need one.

Insurance: Comprehensive international health insurance with guaranteed medical evacuation covering Central Africa is not optional here, it is essential before and throughout your stay. Confirm the policy is active on arrival, carry the certificate and the 24-hour assistance number, and understand exactly how an evacuation would be triggered.

Culture & etiquette

  • Greet people warmly before making any request; a handshake and a few words in French or Chadian Arabic are expected and open almost every interaction.
  • Dress modestly, as Chad is largely Muslim in the north and centre; covered shoulders and knees are the norm, and this matters more for women in public.
  • Use your right hand for eating, giving and receiving, since the left hand is considered unclean, especially when sharing food.
  • Accept hospitality graciously; being offered tea or a meal is a mark of respect, and refusing outright can cause offence.
  • Be patient and indirect in dealings; rushing officials or being visibly frustrated slows things down and damages relationships.
  • Be discreet with photography and always ask before photographing people; never photograph government buildings, the airport, military or police.
  • Learn a handful of Arabic greetings even if you speak French, as it signals real respect and eases daily life in markets and neighbourhoods.

Things to watch out for

  • Public criticism of the government, the president or the security forces can attract serious trouble; keep political opinions private, including online.
  • Ramadan reshapes daily rhythms; avoid eating, drinking or smoking in public during daylight in observant areas, and expect shorter working hours.
  • Alcohol is available but sensitive; drink only in appropriate venues and never in public or in conservative Muslim neighbourhoods.
  • Public displays of affection are frowned upon, and LGBT travellers should be aware of a deeply conservative environment and legal risk.
  • Do not discuss or photograph anything related to the military or ongoing security incidents, which is treated as a serious matter.

Apps to download before you land

Airtel Money

Mobile money transfers, airtime and bill payments on the Airtel network, widely used for daily transactions

Moov Money

Mobile money and top-ups on the Moov Africa (Tigo) network, the main alternative to Airtel Money

WhatsApp

The primary messaging and voice tool for work, drivers, neighbours and expat community groups

Maps.me

Offline maps of N'Djamena and Chad that keep working when mobile data drops out

Google Maps

Reasonable coverage of central N'Djamena for navigation when you have a connection; download offline areas in advance

XE Currency

Checking the euro-pegged CFA rate before changing money or budgeting from a home currency

Sentinel / embassy alert app

Receiving your embassy's or insurer's security alerts and travel advisories for Chad

Where newcomers live

Most foreign residents cluster in a handful of central and riverside districts of N'Djamena chosen for relative security, proximity to embassies and access to a generator and water. Housing is found through employers and word of mouth far more than through listing sites. Outside the capital, only the southern oil and commercial cities host meaningful numbers of expats.

Centre-ville / Quartier Administratif

The administrative heart of N'Djamena, home to ministries, banks, the main hotels and many embassies. Convenient and comparatively secure but busy, dusty and subject to checkpoints and occasional road closures during political events.

Klemat

A popular expat and diplomatic residential area with compound-style villas, generators and walled gardens. Quieter than the centre, favoured by NGO and embassy staff, and within easy reach of offices and international schools.

Béguinage

An established central residential quarter near the river, mixing Chadian families and foreign residents. Reasonable access to shops and restaurants, with a range of housing from modest apartments to larger secured villas.

Farcha

A northern district with industry, the abattoir and some NGO and institutional housing. More local in feel and cheaper, but further from the diplomatic core, so newcomers usually settle here through an employer rather than by choice.

Chagoua / Moursal

Busy, densely populated south-eastern neighbourhoods full of markets and everyday commerce. Very local and affordable, giving a genuine sense of city life, though most expats prefer them for work and shopping rather than living.

Moundou (south)

Chad's second city and industrial hub in the greener south, centred on brewing and cotton and near the Doba oil fields. The main base for expats working outside the capital, with a slower, more provincial rhythm.

What things cost

N'Djamena is deceptively expensive for imported goods and secure expat-standard housing, while local food, transport and services are cheap. Almost everything is quoted and paid in CFA francs, and prices for anything imported reflect the cost of shipping to a landlocked country. Budgets vary hugely between someone living locally and an expat in a serviced compound with a driver.

Rent, furnished 1-bed, central expat standard400,000-700,000 CFA/month
Rent, 1-bed outside the centre / more local150,000-300,000 CFA/month
Shared yellow taxi, single trip500-1,000 CFA (no monthly pass exists)
Coffee or tea at a café500-1,500 CFA
Mid-range dinner for two20,000-40,000 CFA
Utilities (electricity, water) for a small flat40,000-100,000 CFA/month, higher with heavy AC use
Mobile data bundle, a few GB10,000-25,000 CFA/month
Gym or fitness membership (hotel/private)25,000-60,000 CFA/month
Private taxi hire, starting negotiationfrom 2,000-3,000 CFA per trip in town
Monthly groceries for one (mixing local and imported)120,000-250,000 CFA

Staying safe & avoiding scams

Chad carries genuine and shifting security risks, and most governments advise against travel to the north, the Lake Chad basin and the eastern border regions because of armed groups, banditry and cross-border spillover. Central N'Djamena is manageable with sensible precautions, but political tension can escalate quickly into unrest, curfews or internet disruption, so stay registered with your embassy and follow its alerts. Avoid demonstrations and political gatherings entirely, do not travel between towns at night, expect and calmly comply with checkpoints, and keep a low profile with cash, phones and cameras. Petty crime rises in crowded markets, and never photograph military, police, government buildings or the airport.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Fake or corrupt checkpoint 'fines'

Uniformed men at road checkpoints may demand cash for invented offences or a supposed paperwork problem. Always carry photocopies of your passport, visa and residence permit, stay calm, polite and unhurried, and present copies rather than originals. If pressed, ask to see identification, mention your employer or embassy, and never react with anger; most situations resolve with patience.

Airport fixers and inflated taxi fares

People offering to 'help' with luggage, forms or customs at NDJ often expect payment and can quote wildly high transfer prices to a disoriented new arrival. Use a pre-arranged pickup wherever possible, keep your documents and bags on your person, and if you must take a taxi, agree the exact fare in CFA before getting in and do not let anyone else load your luggage.

Currency-change short-changing

Informal money changers may quote a poor rate, use sleight of hand, or exploit your unfamiliarity with CFA denominations. Change money at banks or licensed bureaux in the centre, learn the note values before your first transaction, and always count your cash yourself before walking away. Never flash large amounts of money in public.

Advance-fee and rental 'deposit' scams

Because housing is scarce and often arranged remotely, newcomers are sometimes asked to wire a deposit for a villa or a 'guaranteed' job before arrival. Never pay for accommodation or employment you have not verified through your employer or a trusted contact on the ground, and treat any request for money up front from someone you have only met online as a warning sign.

Frequently asked questions

Can I rely on my credit card in Chad?

No. Card acceptance is limited to a few upmarket hotels in N'Djamena, and even ATMs are unreliable and frequently out of cash. Treat Chad as an entirely cash economy, keep a working buffer of CFA francs, and consider mobile money for smaller everyday payments.

Is the tap water safe to drink?

No, tap water is not safe to drink anywhere in Chad. Use bottled or properly filtered and treated water for drinking and brushing your teeth, be cautious with ice and unpeeled raw produce, and secure a reliable water supply as one of your first tasks on arrival.

Do I need to register as a foreign resident?

Yes. Long-term foreigners must obtain a carte de séjour (residence permit) and register with immigration and the national police. This is usually arranged early in your stay through your employer or sponsor, so hand over your passport and photos promptly and keep copies of everything you submit.

How safe is N'Djamena for new arrivals?

Central N'Djamena is manageable with sensible precautions, but the wider security picture can shift quickly and the north, Lake Chad basin and eastern borders are off-limits. Register with your embassy, follow its alerts, avoid demonstrations, do not travel at night, and comply calmly with checkpoints.

What currency does Chad use and how does the exchange rate work?

Chad uses the Central African CFA franc (XAF), shared across the CEMAC region. It is pegged to the euro at a fixed rate of 655.957 CFA to one euro, so if you budget in euros the rate is stable and predictable, though rates for other currencies fluctuate with the euro.

How do I get a SIM card and mobile data?

Buy a SIM from an official Airtel Chad or Moov Africa (Tigo) shop with your passport, as registration and a fingerprint are required. A SIM costs about 1,000-2,000 CFA, and data comes in bundles of a few gigabytes. Many expats carry two networks because coverage and reliability vary.

Do I need vaccinations to enter Chad?

Yes. A yellow-fever vaccination certificate is legally required and is checked at the airport. Malaria is present year-round, so take prophylaxis and use mosquito precautions, and check current recommendations for other vaccines such as meningitis, typhoid and hepatitis well before you travel.

Can I drink alcohol and what should I know about local customs?

Alcohol is available in hotels, restaurants and the more Christian south, but Chad is largely Muslim in the north and centre, so drink only in appropriate venues and never in public or conservative areas. Dress modestly, greet people before business, and use your right hand when eating or giving and receiving.

How do expats usually find housing?

Almost always through employers, colleagues and word of mouth rather than listing sites, since good secure housing is scarce. Expect compound-style villas with a generator, water tank and often a guard, deposits of three to six months paid in cash, and to negotiate in writing exactly what the rent includes.

What should I do in a medical emergency?

Do not rely on a public ambulance, as emergency response is limited and there is no dependable single number. Contact your insurer's 24-hour assistance line and go to the private clinic your employer or embassy uses. Make sure your international insurance with medical evacuation cover is active before you arrive.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Chad, start with a free eligibility assessment.