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Latin America & Caribbean · Arrival Guide

Just Landed in Colombia? Your First 7 Days

Colombia runs on the unified 123 emergency line (which routes police, ambulance, and fire), near-universal card acceptance in cities, and a warm, relationship-first culture where a friendly greeting opens most doors. Your first priorities after landing are a local SIM, small-denomination cash for taxis and market stalls, and a phone you keep out of sight on the street. Bogotá sits at 2,640m, so expect cool, changeable weather and a day or two of altitude adjustment; Medellín is spring-like year-round and the Caribbean coast is hot and humid.

Emergency

123

Police 112 · Ambulance 125 · Fire 119

Capital

Bogotá

Currency

Colombian peso (COP)

Language

Spanish

Dialing code

+57

Getting your bearings in Colombia

Landing in Colombia rarely matches the anxious picture outsiders carry. The first weeks feel warmer and more ordinary than expected: neighbours say buenos días, the corner tienda sells you a single egg or a coffee for pocket change, and Rappi couriers weave everywhere on motorbikes. What genuinely surprises newcomers is not danger but geography and altitude. Bogotá is a cool, grey highland capital at 2,640m where you may feel breathless climbing stairs for the first week; Medellín, a thousand metres lower, is the eternal-spring valley city that has become the default landing pad for remote workers; Cali is hotter and salsa-driven; and Cartagena and Barranquilla on the coast are tropical, loud, and slow-paced.

The language reality is blunt: outside tourist bubbles and international business districts, English is scarce, and daily life (leases, utilities, pharmacies, government offices) happens entirely in Spanish. The upside is that Colombian Spanish, especially the paisa accent of Medellín and the rolo accent of Bogotá, is clear and famously easy for learners, and locals are patient and encouraging with beginners. Downloading Google Translate offline and learning twenty polite phrases in your first fortnight will transform your experience.

The pace is relational rather than transactional. Business gets done over coffee and a chat, WhatsApp is the channel for almost everything (landlords, doctors, plumbers, even government notices), and bureaucracy runs on physical queues, photocopies, and patience. Nothing is quick: opening a bank account, getting your cédula de extranjería, or setting up permanent utilities can take weeks of appointments. Newcomers who arrive expecting European-style speed get frustrated; those who treat the paperwork as a slow marathon, keep spare passport photocopies in their bag, and lean on WhatsApp groups of other foreigners settle in far more smoothly.

Finally, expect Colombia to be a country of sharp contrasts held together by enormous everyday warmth. Estrato (a 1–6 socioeconomic banding attached to every address) shapes rents and utility bills; safe and risky streets can sit blocks apart; and cash still rules the informal economy even as cities go increasingly cashless. Give yourself grace, learn to read the local rhythm, and the first month tips quickly from disorienting to genuinely delightful.

Your first 48 hours

The essentials to sort out the moment you land in Colombia.

  1. 1

    Buy a local SIM at the airport or a Claro/Tigo shop

    You need a passport to register a prepaid (prepago) SIM. Bogotá's El Dorado (BOG) has telco kiosks in arrivals, and there are Claro, Tigo, Movistar, and WOM shops in every mall. A prepaid plan with 15–30GB of data costs roughly COP 30,000–60,000 for the first month, and you top up (recarga) at any corner shop or via the app.

  2. 2

    Withdraw cash from a bank ATM inside a branch or mall

    Use Bancolombia, Davivienda, or BBVA ATMs in daylight, ideally inside a building rather than on the street. Withdraw enough for taxis and small purchases, as many market stalls, corner shops, and older taxis are cash-only. Expect a withdrawal fee of around COP 20,000–30,000 per transaction, so take out a sensible lump sum rather than many small amounts.

  3. 3

    Get to your accommodation by app, not a hailed street cab

    Order an Uber, DiDi, or Cabify, or use an authorised airport taxi from the marked rank with a printed fare receipt (tiquete). Avoid unmarked cars and touts offering rides inside the arrivals hall. Share your trip with a contact, and sit in the back with the doors locked and your phone out of sight.

  4. 4

    Save offline maps and your address in Spanish

    Download Google Maps offline coverage for your city before you lose signal, and write down your building name, barrio, and estrato. Drivers and Rappi couriers navigate by neighbourhood and landmarks far more than by street number, so being able to say your barrio clearly matters more than the exact address.

  5. 5

    Photograph your passport and entry stamp

    Carry a copy, not the original, day to day. Keep photos of your passport, visa, and the migratory entry stamp on your phone and in the cloud. Migración Colombia can request proof of legal status, and you will need these details to register a SIM, open a bank account, or sign a rental.

  6. 6

    Buy bottled water and a few essentials if arriving late

    Tap water is safe in Bogotá and Medellín but not always on the coast or in smaller towns, so buy bottled water if you are unsure of your area. A late-night Rappi order or a trip to an Oxxo, D1, or Ara mini-market covers water, snacks, and basics until you find your feet the next morning.

  7. 7

    Take it slow if you have landed in Bogotá

    At 2,640m, altitude can bring mild headaches, breathlessness, and poor sleep for the first day or two. Drink plenty of water, go easy on alcohol and heavy exertion, and give yourself a gentle first evening rather than rushing straight into errands or nightlife.

  8. 8

    Note your nearest urgencias and pharmacy

    Find the closest hospital emergency department (urgencias) and a 24-hour pharmacy such as Farmatodo or Cruz Verde. Pharmacists in Colombia are helpful and can advise on and dispense many medicines directly, which is useful for minor ailments in your first days before you have a doctor or insurance sorted.

Your first week checklist

  • Buy and register a prepaid SIM with your passport (Claro or Tigo have the widest coverage) and top it up with a monthly data paquete so you have maps, WhatsApp, and ride apps working immediately.
  • Withdraw a first tranche of cash from a bank ATM inside a mall or branch (Bancolombia, Davivienda, or BBVA) and break it into small notes for taxis and tiendas.
  • Install and set up Uber, DiDi, and Rappi, and use only these or an authorised taxi rank rather than hailing cars on the street.
  • Photograph your passport, entry stamp, and visa, and store copies in the cloud plus a printed photocopy you carry instead of the original.
  • Learn your full address in Spanish including the barrio, building name, and estrato, since drivers and delivery couriers navigate by neighbourhood and landmarks, not street numbers.
  • Find your nearest supermarket (Éxito, Carulla, or D1/Ara for budget) and your closest 24-hour pharmacy (Cruz Verde, Farmatodo, or La Rebaja).
  • Walk your immediate neighbourhood in daylight and quietly ask your host, doorman (portero), or a neighbour which surrounding blocks to avoid after dark.
  • Set up WhatsApp as your primary contact channel and join one or two local expat or newcomer groups for your city for real-time advice and recommendations.
  • If you plan to stay long-term on a visa, start gathering documents for your cédula de extranjería appointment with Migración Colombia early, as slots fill up.

Getting connected

Prepaid (prepago) SIMs are cheap and sold everywhere with just a passport, and 4G/LTE is strong across cities and patchier in rural areas and the mountains. Claro has the broadest national coverage, Tigo and Movistar are solid urban alternatives, and WOM is a cheaper challenger. eSIMs like Airalo or Holafly work the moment you land if your phone supports them, which is the easiest bridge for your first few days.

Typical cost: COP 30,000–60,000/month for a prepaid plan with 15–30GB of data plus unlimited WhatsApp and social apps

ClaroMovistarTigoWOM

Money & banking

Cards (Visa and Mastercard) are widely accepted in city shops, restaurants, and supermarkets, but cash remains essential for taxis, markets, tiendas, and tips. Notify your home bank of travel to avoid frozen cards, prefer bank-branded ATMs inside branches or malls, and expect withdrawal fees of around COP 20,000–30,000 per transaction. Contactless and QR payments (Nequi, Daviplata) are increasingly common even at small vendors.

Opening an account: Opening a traditional local account usually requires a resident visa and a cédula de extranjería (foreigner ID). Bancolombia, Davivienda, and BBVA are the most foreigner-friendly high-street options. For everyday digital money, Nu (Nubank) offers an app-based account and card that is comparatively easy to open with a cédula, and Nequi (by Bancolombia) is the near-universal mobile wallet for transfers and QR payments.

Cash: Carry small notes (COP 2,000–20,000), because vendors and taxis often cannot break a COP 50,000 or COP 100,000 note. Keep cash discreet, split it across pockets and a bag, and never count a wad in public. The peso has many zeros, so double-check you are reading COP 50,000 and not COP 5,000 on price tags and menus.

Tipping: Restaurants add a voluntary 10% service charge (propina); staff will ask '¿desea incluir el servicio?' and you can accept or decline without awkwardness. Taxis are not tipped, though rounding up is common, and it is normal to tip supermarket baggers and petrol attendants a small coin or two.

Registration & residency

Colombia has no general local address-registration requirement for arrivals — you do not report to a town hall or register your home address the way you would in parts of Europe. Your entry is recorded electronically by Migración Colombia at the border via your passport stamp. Separately, if you hold a visa valid for more than three months, you must obtain a cédula de extranjería (the foreigner ID card) from Migración Colombia, which is your key to banking, contracts, and public services. Tourists on an entry stamp do not register anything and simply respect the permitted stay (typically up to 90 days, extendable to 180 in a calendar year).

Where: Migración Colombia offices and its online portal for the cédula de extranjería; the Cancillería visa portal (micancilleria.gov.co) for visas and extensions.

Documents to keep handy:

  • Passport valid for at least six months, plus several photocopies of the photo page and your entry stamp.
  • Your Colombian visa (if you hold one), printed and saved digitally, along with the Cancillería approval email.
  • Proof of onward or return travel and proof of funds, which Migración Colombia can request at the border or on extension.
  • Passport-sized photos (fotos tipo documento) for the cédula de extranjería and other paperwork, easily and cheaply printed at any papelería.
  • Your home-country driving licence, and an International Driving Permit if you intend to drive or rent a car in the first weeks.
  • Travel or international health insurance documents, since some visa categories require proof of medical cover.

Getting around

Cities rely on app-based rides, buses, and mass transit; Bogotá runs the TransMilenio bus rapid transit plus the SITP integrated bus network, while Medellín has a clean, safe, well-run Metro (with cable-car Metrocable lines up the hillsides). Ride-hailing apps are the safest default for newcomers, especially at night. You tap in with a rechargeable card (Tullave in Bogotá, Cívica in Medellín) rather than paying cash on board.

From the airport: From Bogotá's El Dorado (BOG) to the centre or Chapinero, an Uber or authorised airport taxi costs roughly COP 30,000–55,000 and takes 30–60 minutes depending on traffic. From Medellín's José María Córdova (MDE) into El Poblado it is a longer 40–60 minute ride over the mountain, typically COP 90,000–130,000; the small in-city Olaya Herrera (EOH) handles regional flights. Use the marked taxi rank or an app, and never accept rides from touts inside the terminal.

UberDiDiCabifyinDrive

Finding a home

Most newcomers start with a furnished short-term flat via Airbnb, a local agency, or Facebook groups, then sign a longer unfurnished lease once they hold a cédula and can provide a Colombian co-signer or a fianza policy. Rents are quoted excluding administración (building fees) and utilities, and vary sharply by estrato, the 1–6 socioeconomic band attached to every address that also determines your utility tariffs.

Typical rent: A furnished one-bedroom in a desirable Bogotá or Medellín barrio runs roughly COP 2,500,000–4,000,000/month; unfurnished long leases in mid-estrato areas can be COP 1,500,000–2,500,000. Add administración of COP 200,000–600,000 on top.

Deposit norm: Landlords traditionally want a Colombian co-debtor (codeudor) or a fianza/seguro de arrendamiento policy from an insurer rather than a cash deposit, which is a common hurdle for foreigners. Furnished expat rentals sidestep this by taking one to two months' rent upfront instead, which is why most people start there before tackling a formal lease.

Healthcare

Colombia has an excellent, affordable private healthcare sector, with top-ranked clinics in Bogotá, Medellín, and Cali; public EPS coverage becomes available once you contribute as a resident. Private consultations and prescription medicines are inexpensive by Western standards, and many pharmacists can advise on and dispense common medicines directly without a prescription.

How to access it: For non-emergencies, book a private clinic such as Fundación Santa Fe or Clínica del Country (Bogotá), Clínica Las Américas or Hospital Pablo Tobón Uribe (Medellín), or a Colsanitas centre, and pay out of pocket or via insurance. For emergencies, call 123 or go directly to any urgencias department, which must treat you regardless of insurance status.

Insurance: Residents enrol in an EPS (health plan) such as Sura, Sanitas, or Nueva EPS via employment or independent contributions. New arrivals, digital nomads, and the self-employed typically hold private international insurance or a local medicina prepagada plan (from Sura, Colsanitas, or Coomeva) until they are enrolled in the public system.

Culture & etiquette

  • Greet people before getting to business; a warm 'buenos días' with a handshake, or a single cheek kiss for women, sets the right tone.
  • Use the formal 'usted' with strangers, officials, and elders until invited to switch to the informal 'tú' or the regional 'vos' (common in Medellín).
  • Punctuality is relaxed socially but expected for work; arriving 20–30 minutes late to a party is normal, but be on time for business and appointments.
  • Address service staff, doormen, and drivers politely and always say 'gracias'; Colombians place a very high value on courtesy, warmth, and treating people with dignity.
  • Learn basic Spanish quickly and try it even imperfectly, as the effort is warmly received and English is limited outside tourist zones and business districts.
  • Accept offered coffee (tinto) or food graciously; hospitality is central and declining outright can feel cold, so at least accept a little.
  • Dress a notch smarter than you might at home, especially in Bogotá; presentation matters and looking put-together earns respect in shops and offices.

Things to watch out for

  • 'No dar papaya' is the local mantra: don't flash phones, jewellery, laptops, or cash, as opportunistic theft targets the visibly careless rather than the unlucky.
  • Avoid joking about drugs, Pablo Escobar, or 'narco' stereotypes; many Colombians find it offensive and tone-deaf given the real suffering behind it.
  • Some neighbourhoods shift from safe to risky within a few blocks, so ask locals which barrios and streets to avoid, especially after dark.
  • Be thoughtful about the armed conflict, displacement, and the peace process, which have touched many families directly; listen more than you opine.
  • Respect regional identities (paisa, costeño, rolo, valluno); playful rivalry is fine, but sweeping generalisations about any region land badly.

Apps to download before you land

Uber / DiDi / Cabify

The safest default ride-hailing; keep at least two installed as availability varies by city and time

Rappi

Food, groceries, pharmacy, and even cash delivery; utterly ubiquitous and a lifeline in your first days

Nequi

The near-universal mobile wallet for QR payments and instant peer transfers, widely accepted even by small vendors

Nu (Nubank)

App-based Colombian bank account and card that is comparatively easy for residents to open with a cédula

WhatsApp

The default channel for landlords, businesses, doctors, government notices, and every service in the country

Moovit / TransMi

TransMilenio, SITP, and Metro routes plus citywide public-transport navigation and live times

Google Translate

Offline Spanish translation for paperwork, menus, pharmacies, and conversations

Where newcomers live

Most newcomers cluster in a handful of central, walkable, safer barrios in Bogotá and Medellín, then spread out once they know the city. Choose by estrato and vibe: higher-estrato areas cost more but come with better services and security, while mid-estrato barrios offer better value and a more local feel. Proximity to a Metro line (Medellín) or TransMilenio (Bogotá) matters hugely for daily life.

Chapinero / Chapinero Alto (Bogotá)

Central, hilly, and hugely popular with young professionals and foreigners; a mix of cafés, nightlife, and leafy residential streets, with good transport and walkability, though quality varies block to block.

Zona G / Quinta Camacho (Bogotá)

Upscale, quiet, and food-focused around the 'gourmet zone', with elegant older houses, embassies nearby, and higher rents; a calm, secure choice for those prioritising comfort over budget.

El Poblado (Medellín)

The default expat landing pad: green, safe-feeling, and dense with cafés, coworking, and Metro access, especially around Parque Lleras and Provenza. Convenient and international, but pricey and increasingly touristy.

Laureles / Estadio (Medellín)

Flat, leafy, and more local than El Poblado, with tree-lined avenues, great food, and a relaxed neighbourhood feel; a favourite for longer-term residents seeking value and authenticity with good transport.

Envigado (Medellín metro area)

A quieter, family-oriented municipality just south of El Poblado with a genuine town square and lower prices; increasingly popular with foreigners who want calm, community, and Metro connectivity.

Usaquén (Bogotá)

A charming northern district built around a colonial-style plaza with a Sunday market, upscale dining, and a village atmosphere; safer-feeling and family-friendly, though farther from the centre.

What things cost

Colombia is affordable by Western standards, but Bogotá and Medellín's desirable barrios have risen sharply with the influx of remote workers. A comfortable single-person budget in a mid-to-upper estrato area runs roughly COP 4,000,000–7,000,000 per month including rent. Groceries, transport, and eating out are cheap; imported goods, cars, and premium fitness are proportionally dearer. Figures below are indicative 2025–2026 city ranges.

Rent, furnished 1-bed in a central/desirable barrioCOP 2,500,000–4,000,000/month plus administración
Rent, 1-bed outside the centre / mid estratoCOP 1,500,000–2,500,000/month plus administración
Monthly public transport (regular commuter)COP 120,000–150,000 (around COP 3,000–3,200 per ride)
Coffee at a café (tinto to a flat white)COP 2,000–9,000
Mid-range dinner for two with drinksCOP 90,000–160,000
Utilities (electricity, water, gas) for a flatCOP 250,000–450,000/month, varies by estrato
Mobile prepaid plan with dataCOP 30,000–60,000/month
Mid-range gym membershipCOP 80,000–180,000/month
Taxi / ride-hail starting fareCOP 5,000–7,000 minimum, short trips COP 8,000–15,000
Monthly groceries for twoCOP 800,000–1,200,000

Staying safe & avoiding scams

Colombia's big cities are far safer than their reputation, but opportunistic theft is common, so live by 'no dar papaya': keep your phone, jewellery, and cash out of sight on the street, in restaurants, and on public transport. Use Uber, DiDi, or authorised taxi ranks rather than hailing cars, especially at night, to avoid the 'paseo millonario' forced-ATM robbery, and never accept drinks, cigarettes, or food from strangers because scopolamine (burundanga) drugging is a real risk in nightlife and on dating apps. Safe and risky streets can sit blocks apart, so ask your host, doorman, or neighbours which areas to avoid after dark. For any emergency dial 123, which routes police, ambulance, and fire; keep photocopies of your documents on you rather than the originals.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Scopolamine (burundanga) drugging

Criminals spike drinks or hand over drugged items (paper, cigarettes, even a business card) to incapacitate victims and then empty their accounts or rob them. Never accept drinks, cigarettes, or food from strangers, always watch your glass in bars, and be especially wary of overly friendly new acquaintances met on the street or on dating apps. This is the single most important risk for newcomers to internalise.

Paseo millonario (express-kidnap taxis)

Unofficial street taxis, sometimes working with accomplices, may drive you to a series of ATMs and force withdrawals up to your daily limit. Always order rides through Uber, DiDi, or Cabify or use official airport taxi ranks, share your live trip with a contact, and never flag down an unmarked car, particularly late at night.

Fake police and the note-swap

People posing as plain-clothes police may ask to 'inspect' your money or documents, then pocket cash or swap in counterfeit notes during the handover. Genuine officers do not need to handle your money; ask for ID, keep your documents in your own hand, stay in a public place, and offer to walk together to the nearest station (estación de policía).

Card cloning and ATM skimming

Standalone street ATMs and dodgy card readers can clone your card or capture your PIN. Use ATMs inside bank branches or malls, cover the keypad, never let a card leave your sight in a restaurant (ask for the wireless datáfono to be brought to your table), and set up transaction alerts so you spot fraud immediately.

Frequently asked questions

Can I drink the tap water in Colombia?

Yes in Bogotá and Medellín, which have well-treated, reliable supplies that locals drink freely. On the Caribbean coast (Cartagena, Barranquilla, Santa Marta), in smaller towns, and in rural areas, stick to bottled or filtered water. When unsure, buy bottled for your first days until you confirm your area's supply.

Do I need a Colombian ID to open a bank account?

For a traditional bank, yes: you need a resident visa and a cédula de extranjería. App-based options like Nu are the easiest once you hold a cédula, and Nequi covers everyday wallet payments. Tourists on an entry stamp cannot open a standard local account and generally rely on their home cards plus cash.

Is Colombia safe for new arrivals?

Major cities are far safer than their old reputation suggests, but opportunistic street crime is real and worth respecting. Follow 'no dar papaya': keep valuables hidden, use ride apps at night, don't display your phone on the street, and ask locals which specific areas to avoid. Violent crime rarely targets foreigners who take sensible precautions.

How much cash should I carry day to day?

Carry enough small notes for taxis, snacks, and market stalls, often COP 50,000–100,000, but rely on cards, Nequi, or QR for larger purchases. Keep cash discreet and split it up rather than carrying a single large wad, and always have a few small notes since vendors rarely break COP 50,000.

How long can I stay as a tourist, and what about a visa?

Most nationalities get up to 90 days on an entry stamp, extendable to a maximum of 180 days within a calendar year. For longer stays you apply for a visa (such as the Migrant, Visitor/nomad, or Resident categories) through the Cancillería portal at micancilleria.gov.co. Once your visa is issued, you must obtain a cédula de extranjería within 15 days.

Do I need to speak Spanish to get by?

In tourist and expat bubbles you can scrape by with English, but daily life (leases, utilities, government offices, most shops) runs in Spanish. Colombian Spanish is clear and learner-friendly, and even basic effort is warmly received. Invest in lessons or an app early; it is the single biggest factor in how quickly you settle.

Which city should I base myself in?

Medellín (eternal-spring climate, El Poblado and Laureles) is the most popular expat and remote-worker base. Bogotá suits those wanting a big-capital job market and culture despite cooler, greyer weather and altitude. Cali is hotter and salsa-driven, while Cartagena and the coast are tropical and slower-paced but hot and humid year-round.

How do I pay for things — card, cash, or app?

Cities are increasingly cashless: cards work in most shops and restaurants, and QR wallets like Nequi and Daviplata are accepted even by many street vendors. But keep small-denomination cash for taxis, markets, tiendas, and tips. A mix of one card, a Nequi wallet, and modest cash covers almost every situation.

How do I find a longer-term flat as a foreigner?

Start with a furnished short-term rental via Airbnb or local Facebook and WhatsApp groups while you get a feel for neighbourhoods. For a formal unfurnished lease, landlords usually want a Colombian codeudor (co-signer) or a fianza insurance policy rather than a cash deposit, which is the main hurdle; agencies and specialist expat rental firms can arrange the fianza for a fee.

What is estrato and why does it matter?

Estrato is a 1–6 socioeconomic banding attached to every Colombian address, used to cross-subsidise utilities. Higher estratos (5–6) pay more for electricity, water, and gas but tend to have better services and security; lower-to-mid estratos are cheaper. It appears in rental listings and directly affects your monthly utility bills, so factor it into where you choose to live.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Colombia, start with a free eligibility assessment.