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Europe · Arrival Guide

Just Landed in Croatia? Your First 7 Days

Croatia joined the eurozone and the Schengen area in January 2023, so if you arrive from another Schengen country there are no border checks and you pay in euros from day one. As a new resident your first priorities are registering your address, getting an OIB tax number, and sorting a SIM and a bank account. Zagreb and the coastal cities (Split, Rijeka, Zadar, Dubrovnik) are the main landing points; English is widely spoken by younger people and in cities, less so with older residents and in rural areas.

Emergency

112

Police 192 · Ambulance 194 · Fire 193

Capital

Zagreb

Currency

Euro (EUR)

Language

Croatian

Dialing code

+385

Getting your bearings in Croatia

Arriving in Croatia as a new resident feels calmer and more manageable than most people expect, but the pace of officialdom can test your patience. The country is compact and safe, the cities are walkable, and the coast is spectacular, yet nearly every practical step (a bank account, a lease, a phone contract, health insurance) hinges on one small piece of paper: the OIB, your personal tax identification number. Your first weeks will feel like a scavenger hunt across three or four government offices, punctuated by very good coffee. Expect queues, physical stamps, and a preference for in-person paperwork over slick digital portals, even though the e-Gradani system is slowly catching up.

Geographically, Croatia splits into distinct worlds. Zagreb, the inland capital, is a mid-sized Central European city with an Austro-Hungarian core, a real winter, tram lines, and the deepest job market. The Dalmatian coast (Split, Zadar, Sibenik, Dubrovnik) is Mediterranean, tourism-driven, and gorgeous but seasonal, with rents that swing wildly between summer and winter. Rijeka and the Kvarner region are a quieter port-city alternative, while Istria in the northwest (Pula, Rovinj, Porec) is bilingual with Italian, prosperous, and popular with remote workers. Slavonia in the east (Osijek) is the most affordable and least touristy.

The language reality is friendlier than the tongue-twisting Croatian suggests. In cities and among anyone under about forty, English is common and often excellent; German and Italian are widely understood on the coast. Officials, older neighbours, tradespeople, and rural life, however, run in Croatian, and learning even a handful of words earns real goodwill. What surprises newcomers most is the social culture: coffee is a slow, sacred ritual, shops shut early on Saturdays and stay closed on Sundays, and life runs at a deliberately unhurried pace that eventually becomes the best part of living here.

Your first 48 hours

The essentials to sort out the moment you land in Croatia.

  1. 1

    Buy and register a prepaid SIM

    Grab a prepaid SIM from A1, Hrvatski Telekom (HT) or Telemach at an airport shop, telecom store or Tisak newsstand. Bring your passport, as SIM registration with ID is mandatory in Croatia. A Croatian number makes bank and government steps far smoother, since many services send SMS confirmation codes.

  2. 2

    Get some cash, but expect cards everywhere

    Withdraw euros from a bank-branded ATM and decline dynamic currency conversion so you are charged in euros. Avoid free-standing Euronet machines, which push poor rates and high fees. Cards, Apple Pay and Google Pay work in shops, restaurants and taxis across cities, but keep EUR 20-50 in small notes for markets, small konoba taverns and tips.

  3. 3

    Reach your accommodation from the airport

    From Zagreb Franjo Tudman Airport, the Pleso prijevoz shuttle runs to the main bus station for around EUR 8, or take Uber/Bolt for roughly EUR 15-25 to the centre. In Split, buses connect the airport to the centre and Trogir cheaply, and app taxis are widely available. Ignore drivers touting unmetered rides at arrivals.

  4. 4

    Note your OIB and residence deadlines

    Your two most time-sensitive tasks are getting an OIB from the tax office and reporting your address to the police. Write down the addresses and opening hours of the nearest Porezna uprava and policijska uprava. Offices often close by early afternoon and only on weekdays, so plan to go early in the day.

  5. 5

    Find your nearest health centre and pharmacy

    Locate your local dom zdravlja (community health centre), where you will register a GP, and note the closest ljekarna (pharmacy), marked by a green cross. Larger cities have at least one 24-hour pharmacy. Pharmacists in Croatia are well trained and can advise on minor ailments and over-the-counter treatments before you need a doctor.

  6. 6

    Stock up and find your local market

    Supermarket chains like Konzum, Lidl, Kaufland, Spar and Plodine cover everyday shopping, while the green market (trznica) is where locals buy fresh produce, cheese and fish. Note that most shops shut early on Saturday and stay closed on Sunday and public holidays, so buy essentials before the weekend.

  7. 7

    Save the emergency and key numbers

    Programme 112 into your phone as the single number for police, ambulance and fire, answered in several languages including English. You can also dial 192 for police, 193 for fire and 194 for ambulance directly. Note your embassy's contact details and your accommodation's exact address in Croatian in case you need help.

Your first week checklist

  • Apply for your OIB (personal identification number) in person at the nearest Porezna uprava (tax office) with your passport; it is free and often issued the same day.
  • Register your address at the local police administration (policijska uprava) within the legal window, bringing proof of accommodation from your landlord or host.
  • Buy and register a prepaid SIM from A1, Hrvatski Telekom or Telemach so you have a Croatian number for bank and government paperwork.
  • Open a bank account at Zagrebacka banka, PBZ, Erste, OTP or Raiffeisen once you have your OIB, passport and proof of address.
  • Register with a GP (obiteljski lijecnik) at your local dom zdravlja and confirm how your HZZO health insurance is being arranged.
  • Sign a written lease and ask your landlord to register it, since a proper contract is your cleanest proof of address for every other step.
  • Set up the e-Gradani portal (via an eID or mobile token) to access official services, tax records and residence documents online.
  • Locate your nearest 24-hour pharmacy (ljekarna), supermarket and green market (trznica) so you can handle daily errands without hunting around.
  • If you are non-EU, book or confirm your residence-permit appointment with MUP and gather the supporting documents before deadlines bite.

Getting connected

Mobile coverage is strong across cities and the coast, with 4G effectively everywhere and 5G in Zagreb, Split, Rijeka and other larger towns. Prepaid SIMs are cheap and instant, though you must show ID to activate one under Croatian registration rules. Home broadband from HT (MAXtv) or A1 is fast and reliable, with fibre common in cities.

Typical cost: A prepaid SIM with 20-50 GB of data costs roughly EUR 10-20 per month, and unlimited-style bundles are common. As an EU/EEA resident you can also keep an existing EU SIM under roam-like-home rules, though a local number helps with banks and official SMS codes.

A1 HrvatskaHrvatski Telekom (HT)TelemachTomato (A1 prepaid brand)bonbon (HT prepaid brand)

Money & banking

Croatia uses the euro, so there is no currency conversion if you arrive from the eurozone. Contactless card and phone payments are standard in cities and even many small businesses, but keep cash for green markets, taverns, rural areas and tips. Everyday banking is straightforward once you have an OIB.

Opening an account: Opening an account needs your OIB, passport and usually proof of address or a rental contract. Zagrebacka banka, Privredna banka Zagreb (PBZ), Erste, OTP and Raiffeisen (RBA) are the main foreigner-friendly banks, most with English-speaking staff and solid apps. Revolut and Wise are widely used digital alternatives that many newcomers set up before they even arrive, then switch to a local bank for salary and rent.

Cash: Cities are largely cashless day to day, but green markets (trznica), small konobas, family bakeries, some parking and tips still run on cash. Carry EUR 20-50 in small notes, and note that some rural shops and older vendors may only take cash.

Tipping: Tipping is not obligatory but appreciated: round up the bill or leave around 10% in restaurants for good service, and a euro or two for taxis and cafes. Tips are usually left in cash even when you pay the bill by card, as card terminals rarely prompt for a tip.

Registration & residency

New residents must register their place of residence, and this is genuinely enforced rather than a formality. EU/EEA citizens register a temporary stay if remaining longer than 90 days, obtaining a registration certificate from the police. Non-EU nationals must report their address at the police and hold a valid residence basis (work, study, family or self-sufficiency), then obtain a biometric residence card. In practice, your OIB and a proper proof of address are the two things that unlock everything else, so sort them first.

Deadline: Report your address within roughly 3 days of arriving at your accommodation; EU citizens must register a stay longer than 90 days before that period ends. Deadlines for non-EU residence permits depend on your visa category, so confirm dates with MUP on arrival.

Where: Local police administration (policijska uprava / MUP) for address and residence registration, with your OIB obtained separately and beforehand from the tax office (Porezna uprava).

Documents to keep handy:

  • A valid passport, plus your visa or residence approval if you are a non-EU national.
  • Your OIB certificate from the tax office, which you will be asked for constantly.
  • Proof of accommodation: a signed rental contract or a landlord's written statement of address (izjava).
  • Proof of the basis for your stay: an employment contract, university enrolment, proof of self-employment or sufficient funds.
  • Your EHIC/GHIC card for short-term emergency cover, and any private health insurance certificate.
  • Passport-sized photographs and a few euros in cash for administrative fees and biometric residence-card processing.

Getting around

Cities have reliable trams and buses, with Zagreb's ZET tram network the backbone of the capital and dense enough that many residents never need a car. Intercity travel is dominated by comfortable coaches rather than trains, which are slow and limited. Ride-hailing via Uber and Bolt is legal, cheap and widely used, and coastal ferries (Jadrolinija) link the islands.

From the airport: From Zagreb Franjo Tudman Airport, the Pleso prijevoz shuttle bus runs to the main bus station (Autobusni kolodvor) for around EUR 8, or take Uber/Bolt for roughly EUR 15-25 into the centre. From Split Airport, buses run to the city centre and Trogir for a few euros, while Dubrovnik's airport shuttle serves the old town and port. Avoid unmarked taxis touting at arrivals and confirm the fare or meter first.

UberBoltZET (Zagreb transit)Arriva (intercity buses)FlixBusJadrolinija (ferries)

Finding a home

Most newcomers rent through Njuskalo (the dominant local classifieds site), Facebook expat and city groups, and agencies; furnished flats are the norm rather than the exception. Coastal cities have sharp seasonal pricing, so a long-term winter let can be a fraction of the summer rate, but you may be asked to leave for the tourist season unless you sign a proper annual lease.

Typical rent: A one-bedroom flat runs about EUR 550-800 per month in central Zagreb and Split, EUR 400-600 further out, and less in Rijeka, Osijek and smaller towns. Central, newly renovated or sea-view units command a premium, and short-notice summer availability on the coast is scarce and pricey.

Deposit norm: Expect one to two months' rent as a deposit plus the first month upfront. Insist on a written lease and, ideally, one registered with the tax office, since a registered contract is the cleanest way to prove your address for residence and banking. Be wary of landlords who refuse any paperwork to dodge tax, as it leaves you without protection.

Healthcare

Croatia has a solid public healthcare system (HZZO) built around community health centres (dom zdravlja) and public hospitals, alongside growing private clinics that offer faster appointments in English. Standards are good and costs are low compared with Western Europe, though public waiting lists for specialists and scans can be long.

How to access it: Register with the state insurer HZZO (through your employer's contributions or by enrolling directly) and choose a GP (obiteljski lijecnik) at your local dom zdravlja; you generally need a GP referral (uputnica) to see a specialist. Bring your EHIC/GHIC for short-term emergency cover while you sort permanent insurance. Pharmacies (ljekarna) can handle minor issues without an appointment.

Insurance: Employees are covered through mandatory HZZO contributions deducted from salary; the self-employed and residents without work must enrol and pay HZZO directly, or hold qualifying private insurance to satisfy residence rules. Many expats add private cover (for example through clinics like Poliklinika Bagatin or Medico) for quicker specialist access and English-speaking doctors.

Culture & etiquette

  • Greet with a firm handshake and use the polite 'Vi' form until you are invited to switch to the informal 'ti'.
  • Treat coffee as a social institution: a long, unhurried kava with friends is a core daily ritual, so never rush it or ask for it to go.
  • Learn a few words like 'hvala' (thank you), 'molim' (please) and 'dobar dan' (good day); the effort is warmly received.
  • Remove your shoes when entering someone's home, and bring a small gift such as wine, coffee, chocolate or flowers when invited.
  • Dress a little more smartly than you might elsewhere; Croatians tend to take pride in appearance, especially in the evening korzo stroll.
  • Be punctual for business and official appointments, even though social gatherings run on a relaxed timeline.
  • Accept offers of food and drink graciously when visiting; hospitality is generous and refusing outright can seem cold.

Things to watch out for

  • The 1990s Homeland War is deeply felt; be sensitive and avoid casual political comparisons with other former-Yugoslav states.
  • Don't lump Croatia in with 'the Balkans' or call the language 'Serbo-Croatian'; national and linguistic identity is taken seriously.
  • Shops, banks and offices often close early on Saturdays and stay shut on Sundays and public holidays, so plan errands in advance.
  • Avoid loud, drunken behaviour in old-town areas; several coastal cities now issue fines for public drinking and rowdiness.
  • Bureaucracy moves at its own pace and prefers in-person visits and stamps; bring patience, copies of documents and cash for small fees.

Apps to download before you land

Njuskalo

Croatia's leading classifieds site for flats, furniture and second-hand goods

Bolt

Ride-hailing and food delivery, usually the cheapest way around cities

ZET

Zagreb public transport tickets, tram and bus timetables

Wolt

Food and grocery delivery in Zagreb, Split and other cities

e-Gradani

Government portal for official services, tax records and residence documents online

Wise

Multi-currency account and cheap international transfers popular with new arrivals

Jadrolinija

Ferry timetables and tickets for the Adriatic islands and coastal routes

Where newcomers live

Where you settle depends heavily on whether you want a real four-season city or a Mediterranean coastal life. Zagreb offers the broadest housing stock, jobs and winter normality; Split and the Dalmatian coast trade job depth for climate and sea; Rijeka and Istria sit somewhere in between with quieter, more affordable options. Below are areas newcomers most often choose across the main cities.

Donji Grad, Zagreb

The elegant lower town with grand 19th-century facades, tram lines, cafes, museums and the main squares. Central, walkable and lively, though older buildings can mean higher rents and dated interiors.

Tresnjevka, Zagreb

A large, well-connected residential district west of the centre, known for its buzzing market and a mix of old blocks and newer flats. Popular with young professionals for value and good tram links.

Maksimir, Zagreb

A leafy, family-friendly area beside the huge Maksimir park and the zoo, quieter than the centre but still close in. Favoured by families and academics wanting green space and calm.

Varos & Bacvice, Split

Old-town lanes and the beach quarter give central Split a compact Mediterranean feel with cafes, sea and history. Beautiful but tourist-heavy, and summer rents can spike sharply.

Rovinj & Pula, Istria

Bilingual Italian-Croatian towns with a mild climate, strong food scene and a growing remote-worker crowd. Prosperous and pretty, quieter in winter, with more reasonable pricing than Dalmatia.

Centar, Rijeka

A working port city with a gritty, authentic feel, lower rents and fewer tourists than the Dalmatian hotspots. Good for budget-conscious newcomers who want a real city on the sea.

What things cost

Croatia is cheaper than Western Europe but no longer a bargain, especially on the coast in summer. Zagreb and inland cities offer the best value for rent and dining, while Split and Dubrovnik push prices up. Utilities, mobile and transit are all affordable; the biggest single cost, and the one that varies most by city and season, is rent. Figures below are realistic monthly or per-item euro prices for 2026.

Rent, 1-bed flat in city centreEUR 550-800/month (higher in central Split/Dubrovnik)
Rent, 1-bed flat outside centreEUR 400-600/month
Monthly public transport passEUR 30-45 (ZET Zagreb monthly ticket)
Coffee (espresso/cappuccino)EUR 1.50-2.50
Mid-range dinner for twoEUR 45-70 with drinks
Utilities (electricity, water, heating, rubbish)EUR 120-200/month for a flat
Mobile plan (prepaid, 20-50 GB)EUR 10-20/month
Gym membershipEUR 30-45/month
Taxi starting fareEUR 2-4 base, cheaper via Bolt/Uber
Monthly groceries (one person)EUR 200-300

Staying safe & avoiding scams

Croatia is one of the safer countries in Europe, with low violent crime and cities where walking alone at night is generally fine. The realistic risks are petty: pickpocketing in crowded tourist zones and on busy Dalmatian promenades in high season, overcharging by rogue taxis and beach clubs, and the occasional rental scam targeting newcomers. Keep an eye on your belongings in packed markets and bus stations, use metered or app-based taxis, and be cautious near the coast and inland border regions where a small number of areas remain marked for uncleared landmines from the 1990s war; stick to marked paths and heed warning signs when hiking off the beaten track.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Rigged airport and street taxis

Unmarked or non-metered taxis at airports, ports and tourist zones may quote inflated flat fares, sometimes several times the normal rate. Use Uber, Bolt or an official metered taxi, and always confirm the price or that the meter is running before you get in. In Dubrovnik and Split, drivers occasionally add invented surcharges for luggage or night trips, so agree the total upfront.

ATM dynamic currency conversion

Euronet and some standalone ATMs ask whether to charge in your home currency and then apply a dreadful exchange rate on top of fees. Always choose to be charged in euros (EUR) and decline the conversion. Prefer ATMs physically attached to real banks such as Zagrebacka banka or PBZ, which have lower fees and better rates.

Fake rental listings and no-contract lets

Scammers post attractive flats on Facebook and classifieds demanding a deposit before any viewing, then vanish. Never pay before seeing the place in person and signing a written lease. Be wary of landlords who refuse a registered contract to avoid tax, as this leaves you with no legal protection and no clean proof of address.

Beach club and restaurant overcharging

In peak-season tourist spots, some beach bars and restaurants use menus without prices, charge by an unstated weight for fish, or add hefty cover and service fees. Always ask for a menu with clear prices, confirm the cost of fish per kilo before ordering, and check the itemised bill before paying.

Frequently asked questions

Do I need to register with the police after arriving?

Yes. Non-EU residents must report their address at the local police administration within a few days of arrival, and EU citizens must register a stay longer than 90 days. Your landlord's proof of address makes this straightforward, and registration is genuinely enforced rather than optional.

What is an OIB and why do I need one so urgently?

The OIB is your personal identification number, issued free by the tax office (Porezna uprava). You need it to open a bank account, sign a lease, get a phone contract and handle almost any official process. Obtain it in your first days, as everything else depends on it.

Is Croatia expensive now that it uses the euro?

Prices rose noticeably after the 2023 euro switch, especially on the coast in summer, but Croatia is still cheaper than Western Europe. Zagreb and inland cities like Osijek and Rijeka are far more affordable than Split or Dubrovnik for rent and dining.

Can I get by with English, or must I learn Croatian?

English is widely spoken by younger people and in cities, so you can manage day to day, and German and Italian are common on the coast. However, official paperwork, older residents and rural life run in Croatian, so learning the basics will make settling in far easier and warms people to you.

How do I open a bank account as a newcomer?

Bring your OIB, passport and proof of address or a rental contract to a branch of Zagrebacka banka, PBZ, Erste, OTP or Raiffeisen. Most have English-speaking staff and decent apps. Many people also set up Revolut or Wise beforehand and use those until the local account is active.

Which city should I choose as a base?

Zagreb has the deepest job market, real winters and the widest housing stock, making it the safest all-round choice. Split and Dalmatia offer the Mediterranean lifestyle but are seasonal and tourism-driven, while Istria and Rijeka are quieter and cheaper. Match the city to whether you want jobs or climate.

How does healthcare work and am I covered?

Public healthcare runs through HZZO; employees are covered via salary contributions, while the self-employed and non-working residents enrol and pay directly. You register a GP at your local dom zdravlja and need a referral for specialists. Many expats add private insurance for faster, English-speaking care.

Do I need a car, or is public transport enough?

In Zagreb and other cities the tram and bus networks, plus cheap Bolt and Uber rides, mean you rarely need a car. A car becomes useful for exploring the coast, islands and countryside, but parking in old towns is scarce and expensive, so many residents rent occasionally instead of owning.

How hard is it to find a long-term rental?

Furnished flats are common and Njuskalo is the main listing site, but coastal cities have sharp seasonal pricing and some landlords only offer winter lets before reclaiming the flat for summer tourists. Always view in person, sign a written lease, and prefer a contract registered with the tax office.

Is Croatia safe for new arrivals?

Yes, Croatia has low violent crime and cities are safe to walk at night. The main risks are petty theft in crowded tourist areas, taxi and restaurant overcharging, and rental scams. In remote inland and coastal-border areas, stick to marked paths, as a small number of zones still carry uncleared-landmine warning signs from the 1990s war.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Croatia, start with a free eligibility assessment.