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Latin America & Caribbean · Arrival Guide

Just Landed in Haiti? Your First 7 Days

Settling into Haiti means adapting to a country under severe strain: armed gangs control large parts of Port-au-Prince, public services are minimal, and most transactions run on cash. Register with your embassy on arrival, keep US dollars and gourdes on hand, and build relationships with trusted drivers and neighbours who understand local conditions. Nearly everyone speaks Haitian Creole, and knowing a few phrases will help enormously.

Emergency

112

Police 114 · Ambulance 116 · Fire 115

Capital

Port-au-Prince

Currency

Haitian gourde (HTG)

Language

Haitian Creole and French

Dialing code

+509

Getting your bearings in Haiti

Haiti is unlike almost any other posting a newcomer will face, and the first weeks are dominated less by paperwork than by logistics and personal security. The capital, Port-au-Prince, is where most foreigners land and work, but by 2025 armed groups controlled a majority of the metropolitan area, the main airport had suffered repeated closures, and many arrivals came instead through Cap-Haitien in the north or overland from the Dominican Republic. Your first days are spent learning which routes are safe on which mornings, who your trusted driver is, and where you can reliably get cash, fuel and water. Expect the rhythm of daily life to be shaped by these constraints rather than by the country's genuine warmth and beauty.

Geographically, Haiti occupies the western third of the island of Hispaniola. Beyond Port-au-Prince and its safer hillside suburb of Petion-Ville, newcomers may find themselves in Cap-Haitien, the calmer second city near the Labadee coast; Les Cayes in the south; or the historic town of Jacmel. Each has a very different feel and a very different risk profile, and conditions can change week to week. Most expatriates are affiliated with an embassy, a UN agency, an NGO, a mission or a business, and that affiliation shapes almost everything, from where you live to how you move.

On language, the reality surprises people. French is the language of officialdom, signage and formal documents, but Haitian Creole (Kreyol) is what everyone actually speaks in markets, on the street and at home. Getting by on French alone will feel oddly distant; even a handful of Creole phrases opens doors and signals respect. Come prepared for a cash economy, unreliable electricity and water, a strong culture of faith and family, and a resilience among Haitians that is genuinely humbling. The pace is slow when it comes to bureaucracy and fast when it comes to security decisions, and adjusting to that combination is the real work of the first month.

Your first 48 hours

The essentials to sort out the moment you land in Haiti.

  1. 1

    Register with your embassy or consular programme

    Enrol with your home country's embassy or consular alert system the moment you land, for example the US STEP programme, the UK's travel-advice registration, or your foreign ministry's equivalent. Diplomatic missions in Port-au-Prince are the main lifeline for foreigners during unrest or evacuation. Provide your local address, phone number and emergency contact so you receive security alerts and can be located quickly.

  2. 2

    Buy a local SIM before leaving the airport

    Pick up a Digicel or Natcom prepaid SIM at the airport for roughly 60 to 100 HTG plus a data top-up. Bring your passport, as registration is required. A working local number is essential for reaching your driver, your contacts and emergency services, so activate it and test a call before you leave the terminal.

  3. 3

    Pre-arrange your ride into the city and never hail one

    Do not accept a vehicle at the terminal or hail a taxi. Confirm a trusted driver or hotel transfer before you land and verify the driver's name, phone number and vehicle. Violent crime and kidnapping along roads make unknown vehicles genuinely dangerous, and the airport road in particular has been a flashpoint.

  4. 4

    Get cash in both gourdes and US dollars

    Withdraw or carry both currencies before you need them, because ATMs are unreliable and card acceptance is rare outside a few major hotels. Keep small denominations for tap-taps, market vendors and everyday purchases, and keep larger notes hidden separately. Confirm the day's informal exchange rate with a trusted local so you are not overcharged.

  5. 5

    Confirm your accommodation is genuinely secure

    Verify that your lodging has a guarded gate, a backup generator, a water cistern and reliable phone reception before you settle in. Neighbourhood safety varies block by block in Port-au-Prince, so what is fine on one street may not be on the next. Share your exact location with your embassy and a contact at home.

  6. 6

    Stock up on water, fuel and non-perishable food

    Buy bottled or treated drinking water immediately; tap water is not safe to drink. Fill any generator and vehicle fuel you can, as shortages are common and queues long during unrest. Keep a few days of food, candles, a torch and a power bank so a sudden lockdown or blockade does not leave you exposed.

  7. 7

    Save key contacts and set up WhatsApp

    Programme your driver, your employer or sponsor, your embassy's duty line, a trusted doctor and a neighbour into your phone, and confirm they all use WhatsApp, which is how Haiti communicates. Test that messages send on your new SIM. Having these numbers ready before a crisis, rather than during one, can matter enormously.

  8. 8

    Agree a check-in and evacuation plan on day one

    Before you do anything else routine, agree with your organisation or a contact at home how often you will check in and what happens if you do not. Know your nearest safe assembly point, keep your passport and cash in a grab bag, and understand how you would leave the country by air or overland to the Dominican Republic if it came to that.

Your first week checklist

  • Register your presence, address and phone number with your embassy or consular alert system and confirm you are receiving their security messages.
  • Activate your Digicel or Natcom SIM, load a data bundle, and set up MonCash if you will use mobile money for local payments.
  • Establish a reliable, vetted driver and agree typical fares and a way to reach them at short notice through WhatsApp.
  • Secure a stock of drinking water, generator and vehicle fuel, candles, a torch, a power bank and a few days of non-perishable food.
  • Withdraw or exchange a working supply of both gourdes and US dollars in small denominations, and confirm the day's exchange rate with a trusted contact.
  • Walk or drive your immediate area with your driver in daylight to learn safe routes, the nearest supermarket, pharmacy and clinic, and which streets to avoid.
  • Save all key contacts (driver, employer or sponsor, embassy duty line, a doctor, a neighbour) and agree a regular check-in routine with someone who will notice if you go quiet.
  • Identify your nearest private clinic or mission hospital and confirm your international insurance and evacuation cover are active and reachable.
  • Learn and practise a handful of Creole greetings and courtesy phrases so your first interactions with neighbours, guards and vendors start on the right foot.

Getting connected

Two operators cover the country: Natcom (state-linked, with strong 4G/LTE reach and fibre in parts of the capital) and Digicel (the most widely used, with good urban coverage and the dominant mobile-money service). Prepaid SIMs are cheap and sold everywhere, including at the airport and in small shops, but power cuts and network outages during unrest are common, so always keep a power bank and download offline maps in advance.

Typical cost: A SIM costs about 60 to 100 HTG (under 1 USD). Digicel data bundles run from roughly 25 GB for around 10 USD for 30 days; Natcom offers small bundles such as 1 GB for around 1.50 USD for 7 days. Top-ups (recharge cards) are sold on almost every street corner.

DigicelNatcom

Money & banking

Haiti runs largely on cash, split between the gourde and the US dollar; prices are frequently quoted in 'Haitian dollars', a colloquial unit equal to exactly 5 gourdes, which confuses almost every newcomer. Carry both real currencies, always confirm whether a price means gourdes, US dollars or 'Haitian dollars', and expect the gourde to trade around 110 to 130 HTG per US dollar, though the rate moves.

Opening an account: Opening an account is difficult and slow, and many newcomers never bother. Unibank, Sogebank, Capital Bank and BNC are the main banks; expect to provide a passport, proof of residence, references and possibly a work permit, and to make several lengthy in-person visits. Most expats keep a home-country account and rely on cash, employer payments and remittance services instead.

Cash: Cash dominates absolutely. Card terminals exist only in a handful of upscale hotels, supermarkets (such as Giant or Eagle) and restaurants in Petion-Ville; markets, tap-taps, moto-taxis and small shops are cash-only. Keep a supply of small notes, break large bills at supermarkets, and never flash a full wallet in public.

Tipping: Tipping is appreciated but modest. Round up or leave about 10 percent at sit-down restaurants if service is not already added; a small tip for drivers, security guards, porters and helpers is customary and helps build the goodwill that keeps daily life running smoothly.

Registration & residency

Haiti has no functioning system requiring new residents to register their home address with a local authority, and there is no residents' registry to enrol in. Your legal standing is governed entirely by your visa or residence permit, handled through the immigration service, rather than by any local address registration. In practice the most important thing a newcomer can 'register' is their presence and contact details with their own embassy, so that consular staff can send alerts and locate you during unrest. If you are working long term, your employer or sponsor will normally guide you through any work or residence permit with the immigration directorate.

Where: Immigration and residence matters are handled by the Direction de l'Immigration et de l'Emigration in Port-au-Prince. Separately, and more urgently, register with your own embassy or consulate for safety alerts.

Documents to keep handy:

  • A passport valid for at least six months, plus several photocopies and a clear digital scan stored offline and with a contact at home.
  • Your visa or residence permit paperwork, and any employer or sponsor letters supporting your stay, kept both on paper and digitally.
  • Proof of onward or return travel and, where relevant, evidence of your purpose of stay, as immigration checks can be inconsistent.
  • Your international health insurance policy, membership card and 24-hour evacuation-assistance number, saved offline for emergencies.
  • Emergency cash in US dollars and gourdes, plus copies of your emergency contacts, embassy details and any medical information in a grab bag.
  • Passport-sized photographs and copies of key records (driving licence, vaccination certificates) that permit or banking processes may require.

Getting around

There are no reliable metered taxis and no functioning ride-hailing apps such as Uber. Locals use tap-taps (brightly painted shared pickups and converted buses) and moto-taxis, which are cheap but expose foreigners to real risk. For most newcomers the standard and safest choice is a private car with a trusted, pre-vetted driver who knows which routes are passable that day. Road travel carries genuine kidnapping and carjacking risk, so plan every journey in advance and avoid moving after dark.

From the airport: Toussaint Louverture International Airport (PAP) sits just north-east of central Port-au-Prince, only a few kilometres from Petion-Ville, but the road can be dangerous and the airport itself has faced repeated closures. Many arrivals now come through Cap-Haitien's Hugo Chavez International Airport (CAP) in the north instead. Arrange a hotel transfer or a trusted private driver before arrival, verify the vehicle, and never accept an unmarked car or hail a taxi at the terminal.

Google MapsMaps.meWhatsApp

Finding a home

Most foreigners rent furnished houses or apartments in the safer hillside suburb of Petion-Ville, or in areas such as Laboule, Thomassin, Peguy-Ville, Montagne Noire or Juvenat, prioritising a walled compound, backup generator, water cistern and on-site security over almost everything else. Deals are found through personal contacts, employers, NGOs and diplomatic networks rather than public listings, and using a local fixer or agent you trust is normal.

Typical rent: A secure furnished apartment or house in Petion-Ville commonly runs from around 800 to 2,500 USD per month, often quoted and paid in US dollars, with larger compounds costing considerably more. A modest 1-bedroom flat can be found from roughly 700 to 900 USD, but security features drive the real cost.

Deposit norm: Landlords in Haiti very frequently demand 6 to 12 months' rent paid up front as a single lump sum rather than a small monthly deposit, so negotiate hard, view the property in person and budget for a large initial outlay. Get any agreement in writing and, ideally, verified by a trusted local contact or lawyer.

Healthcare

The public health system is overstretched, underfunded and unreliable, and it deteriorates further during unrest, fuel shortages and gang blockades. Usable care is concentrated in a handful of private clinics and mission hospitals in and around Port-au-Prince, and serious cases are routinely evacuated to Miami or the Dominican Republic. Assume you cannot rely on an ambulance arriving.

How to access it: Use established private facilities such as those in Petion-Ville or a mission hospital recommended by your embassy, and be ready to pay cash up front before treatment or admission. Keep a well-stocked personal medical kit, a supply of any regular prescriptions and basic antibiotics, since pharmacies can run short and supply chains break during blockades. Know in advance which facility your driver would take you to.

Insurance: Carry comprehensive international health insurance that explicitly includes emergency medical evacuation and repatriation, with a provider that operates in Haiti. Local insurance is limited and often useless in a crisis, and evacuation by air to Miami or Santo Domingo is the realistic plan for anything serious, so confirm your policy covers it and keep the emergency number saved offline.

Culture & etiquette

  • Greet people warmly and individually; a handshake and a few words go a long way and signal respect, and skipping the greeting is considered rude.
  • Learn basic Creole phrases such as 'bonjou' (good morning), 'bonswa' (good afternoon/evening) and 'mesi' (thank you); French is formal, but Creole is everyone's everyday language.
  • Dress neatly and modestly, especially for church, offices and official visits; appearance carries real weight socially and scruffiness reads as disrespect.
  • Show genuine respect for elders and for religious belief; both Christianity and Vodou are woven into daily life and should never be mocked or treated as curiosities.
  • Accept hospitality graciously; sharing food and drink matters deeply, and turning down an offer outright can cause offence, so accept even a little.
  • Be patient and keep your temper in public; raising your voice or showing open frustration loses respect and rarely speeds anything up.
  • Use titles and courtesy with officials, guards and older people, and take time for small talk before business rather than rushing straight to the point.

Things to watch out for

  • Never photograph people, police, soldiers, government buildings or checkpoints without clear permission; it can provoke real anger or accusations of spying.
  • Avoid discussing politics, gangs, or your own wealth in public or with strangers; conversations are easily overheard and misread, and can put you at risk.
  • Do not display cash, phones, laptops or jewellery in the open, as it marks you immediately as a target for theft or kidnapping.
  • Be very cautious about Vodou; it is a serious, widely practised religion, not folklore, so do not treat ceremonies as tourist entertainment.
  • Do not assume French will carry you; defaulting to it with everyone can come across as aloof, so lead with Creole where you can.

Apps to download before you land

WhatsApp

The default way to reach drivers, landlords, employers, contacts and businesses in Haiti; almost everything runs through it.

Google Maps

Navigation and area orientation; download offline maps in advance for when data or power drops.

Maps.me

Fully offline maps as a backup for navigation when there is no signal during outages or unrest.

MonCash

Digicel's mobile-money wallet, very widely used locally for payments, top-ups and transfers, including where cards do not work.

My Digicel

Manage your Digicel prepaid balance, buy data bundles and top up airtime directly from your phone.

Natcom

Manage your Natcom line, check balances and buy bundles if you use the state-linked operator.

STEP or your embassy's alert app

Receive official security alerts and stay reachable and locatable during unrest or evacuation.

Where newcomers live

Where a newcomer lives in Haiti is driven far more by security than by lifestyle. Most foreigners cluster in the hills above Port-au-Prince, above all in Petion-Ville, or settle in the calmer second city of Cap-Haitien. Lower Port-au-Prince and areas near gang-controlled zones are avoided entirely. Conditions shift, so always take current advice from your embassy, employer or established local contacts before committing to any area.

Petion-Ville

The main expat and diplomatic hub in the hills above the capital, with restaurants, supermarkets, hotels and walled compounds. Comparatively secure and well-served, though still requires caution, private transport and generator power.

Laboule & Thomassin

Higher, cooler hillside neighbourhoods above Petion-Ville, popular with families and long-term residents for their calmer feel and larger properties. Further from the centre, so you depend heavily on a reliable driver.

Juvenat & Peguy-Ville

Residential pockets near Petion-Ville favoured by professionals and NGO staff, with a mix of apartments and gated houses. Convenient for the Petion-Ville hub while a little quieter and often slightly cheaper.

Montagne Noire

An elevated, greener enclave above the city with cooler air and privacy, home to some diplomats and senior staff. Peaceful and scenic but remote, with journeys into town needing planning.

Cap-Haitien

Haiti's calmer northern city near the Labadee coast, generally considered safer than the capital and served by its own airport. A realistic base for those who do not need to be in Port-au-Prince daily.

Jacmel

A relaxed historic town on the southern coast known for art, festivals and a gentler pace. Smaller and quieter, suited to those working locally rather than commuting to the capital.

What things cost

Costs in Haiti are deceptive: everyday local goods and street food are cheap, but the secure, generator-backed, water-supplied lifestyle most foreigners need is expensive and often priced in US dollars. Imported goods, fuel and security carry a heavy premium, and prices swing with the exchange rate and fuel shortages. Figures below are rough 2025 guides in gourdes (around 110 to 130 HTG per USD) and shift quickly.

Rent, 1-bed flat in Petion-Ville area90,000-120,000 HTG/month (about 700-900 USD)
Rent, 1-bed outside the centre70,000-100,000 HTG/month (about 550-800 USD)
Monthly transport (private driver, shared)Varies widely; tap-tap rides from 25-50 HTG each
Coffee at a cafe150-350 HTG
Mid-range dinner for two3,000-8,000 HTG
Utilities (power, water, generator fuel)9,000-13,000 HTG/month, higher with heavy generator use
Mobile plan (data bundle)1,000-1,500 HTG/month
Gym membership3,000-6,000 HTG/month
Taxi/moto-taxi start (short hop)100-300 HTG
Monthly groceries (one person)40,000-70,000 HTG, more for imported goods

Staying safe & avoiding scams

Be honest with yourself: Haiti is under a Level 4 'Do Not Travel' advisory from the US and comparable warnings from the UK, Canada and others because of armed gangs, widespread kidnapping and the collapse of many services, and there is no version of daily life here that is casually safe. Keep a very low profile, avoid moving after dark or into or through gang-affected areas, vary your routines, and never travel without a trusted driver who knows current conditions. Stay registered with your embassy, keep a grab bag and a working evacuation plan ready at all times, and treat any advice from your organisation or consular staff to move, shelter or leave as something to act on immediately rather than debate.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Fake or unofficial airport 'helpers'

People posing as porters or drivers may grab your bags at the airport and demand inflated fees, or steer you towards an unsafe or unmarked vehicle. This is one of the most common first-day problems for newcomers. Only go with a driver you arranged in advance, confirm their name and vehicle before handing over any luggage, and keep your bags with you until you are sure.

Rental deposit and up-front payment fraud

Because landlords routinely ask for 6 to 12 months' rent up front, newcomers are pressured to wire large lump sums for houses they have not seen, sometimes for properties the supposed 'agent' does not actually control. Never pay before viewing the property in person, verifying ownership through a trusted local contact or lawyer, and getting a written agreement. Treat any demand for an urgent transfer as a warning sign.

Currency and 'Haitian dollar' confusion

Vendors, drivers and market sellers exploit newcomers' confusion between gourdes, US dollars and the informal 'Haitian dollar' (5 gourdes) to overcharge, so a price of '20 dollars' can mean four very different amounts. Always clarify the exact currency and unit before agreeing any price, confirm the day's gourde-to-USD rate with a trusted local, and count change carefully.

Virtual kidnapping and phone extortion

Scammers call or message claiming a relative or contact has been taken and demand an urgent money transfer, or pressure you into paying to 'resolve' a supposed problem, often using details harvested from social media. Stay calm, do not send money, and verify independently through another channel before acting. Keep a low online profile and avoid posting your location, movements or plans.

Frequently asked questions

Is it safe to move to Haiti right now?

No, not in any ordinary sense. Haiti is under a Level 4 'Do Not Travel' advisory from the US and similar warnings from other governments due to armed gangs, kidnapping and collapsing services. If you must be there, base yourself in a secured compound in an area like Petion-Ville or Cap-Haitien, keep a very low profile, register with your embassy and always have a current evacuation plan.

Can I use US dollars in Haiti?

Yes. US dollars are widely accepted and many rents and larger prices are quoted and paid in USD, but you also need gourdes for markets, tap-taps and small shops. Carry both in small denominations, since cards rarely work outside a few hotels and supermarkets. Watch out for the informal 'Haitian dollar' (5 gourdes), which is a frequent source of confusion.

Do I need to register my address with the authorities?

No. There is no functioning local address-registration system for residents in Haiti. Your legal status depends on your visa or residence permit through the immigration directorate, not on registering where you live. The registration that actually matters is with your own embassy, so you receive security alerts and can be located during unrest.

How do I get around without ride-hailing apps?

Use a trusted private driver arranged through your employer, hotel or a vetted contact rather than hailing vehicles, as there is no Uber or reliable metered taxi. Tap-taps and moto-taxis are cheap and used by locals, but road travel carries genuine kidnapping and crime risk. Plan every journey in advance, avoid moving after dark, and check current conditions with your driver each day.

Which airport should I fly into?

Traditionally Toussaint Louverture International (PAP) in Port-au-Prince, but it has suffered repeated closures during unrest, so many people now arrive via Cap-Haitien's Hugo Chavez International Airport (CAP) in the calmer north. Some also travel overland from the Dominican Republic. Confirm the current situation with your employer or embassy before booking, as it changes quickly.

What language do I actually need?

Haitian Creole is what everyone speaks day to day, while French is the language of officialdom, signage and formal documents. You can manage some formal tasks in French, but you will feel isolated relying on it alone. Learning even basic Creole phrases makes daily life far smoother and earns real goodwill from neighbours, guards and vendors.

Is the tap water safe to drink?

No. Do not drink tap water anywhere in Haiti. Use bottled or properly treated and filtered water for drinking and for brushing your teeth, and keep a stock at home in case of shortages. Waterborne illness, including cholera, remains a real risk, so be careful with ice and uncooked food from unknown sources too.

How reliable is electricity and internet?

Neither is reliable. Mains power is intermittent, so almost every secure home and business runs a generator and often an inverter with batteries, and you should factor fuel into your budget. Mobile internet from Digicel or Natcom is decent in urban areas but drops during power cuts and unrest. Keep a power bank, offline maps and some patience.

Can I open a local bank account?

It is possible but slow and often not worth it for a short stay. Banks such as Unibank, Sogebank, Capital Bank and BNC require a passport, proof of residence and references, and several in-person visits. Many expatriates instead keep a home-country account and rely on cash, employer payments, MonCash mobile money and remittance services.

What should I do in a security emergency?

Stay calm, get to a secure location, and contact your embassy's duty line and your organisation's security focal point first, since police response is unreliable. The general emergency number is 112, with 114 for police, 116 for ambulance and 115 for fire, but do not assume anyone will come quickly. Follow any shelter-in-place or evacuation instruction from consular staff or your employer without delay.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Haiti, start with a free eligibility assessment.