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Asia · Arrival Guide

Just Landed in Indonesia? Your First 7 Days

Indonesia is a vast archipelago of over 17,000 islands, and daily life for new arrivals is overwhelmingly cash-and-app driven rather than card driven. Jakarta and Bali are the two main landing points for expats; both run on ride-hailing super-apps, e-wallets and prepaid SIMs. English is limited outside tourist and business circles, so learning a few words of Bahasa Indonesia goes a long way. The unified emergency line 112 works nationwide from any mobile.

Emergency

112

Police 110 · Ambulance 119 · Fire 113

Capital

Jakarta

Currency

Indonesian rupiah (IDR)

Language

Indonesian (Bahasa Indonesia)

Dialing code

+62

Getting your bearings in Indonesia

Arriving in Indonesia is a sensory jolt for most newcomers. The first weeks feel loud, warm, chaotic and surprisingly welcoming all at once. Traffic in Jakarta is legendary, the humidity sits around 80 percent year-round, and the call to prayer marks out the day from before dawn. Yet the practical machinery of daily life is astonishingly smooth once you download the right apps: within an hour of landing you can order a motorbike, a plate of nasi goreng and a bottle of drinking water to your door, all paid by a QR code. The gap between the visible chaos on the street and the quiet efficiency on your phone is the single biggest thing to internalise.

Where you land shapes your whole experience. Jakarta is the sprawling capital of over ten million people, all business towers, mega-malls and gridlock, and it is where most corporate expats and embassy staff base themselves. Bali is a different country in spirit: Canggu, Ubud and Sanur draw remote workers, surfers and long-stay digital nomads, and life there revolves around scooters, cafes and co-working spaces. Beyond those two, Yogyakarta offers culture and low costs, Surabaya is an industrial second city, and Bandung is a cooler-climate university town a few hours from Jakarta.

Bahasa Indonesia is one of the easier major languages to pick up: it uses the Latin alphabet, has no tenses or genders, and locals are patient and delighted when you try. English is fine in international offices, upmarket restaurants and tourist Bali, but it thins out fast in wet markets, with drivers and in government offices, where a translation app earns its keep. The pace is relaxed and relationship-driven; jam karet, or rubber time, means appointments run late and patience is a survival skill.

What surprises people most is how affordable and convenient the day-to-day is once set up, and how much friction the bureaucracy carries in parallel. A month of great food and rides can cost less than a week back home, yet opening a bank account or sorting a visa can take weeks of paperwork and agent fees. Expect that split, budget for both cash and patience, and the country rewards you quickly.

Your first 48 hours

The essentials to sort out the moment you land in Indonesia.

  1. 1

    Buy a registered prepaid SIM at the airport

    Grab a Telkomsel, Indosat (IM3) or XL Axiata starter pack from an official counter in the arrivals hall, not a random kiosk. Bring your passport, because every SIM must be registered to it by law and staff activate it on the spot. A starter pack with data runs roughly IDR 100,000 to 200,000, and Telkomsel has the widest coverage across the islands.

  2. 2

    Withdraw rupiah from a major bank ATM

    Use an ATM inside the terminal attached to BCA, Mandiri or BNI rather than a standalone kiosk. Withdraw a few million rupiah in one go to minimise foreign-card fees, which are often around IDR 25,000 to 50,000 per transaction. Small vendors, warungs, wet markets and many drivers are still cash-only, so you will need physical notes from day one.

  3. 3

    Install Gojek and Grab before you leave arrivals

    These super-apps handle car rides, motorbike ojek, food delivery, courier runs and payments through GoPay and OVO. Book your transfer inside the app so you get a fixed, transparent fare rather than negotiating with touts. You may need a local number to receive the verification SMS, which is one more reason to buy the SIM first.

  4. 4

    Take an official transfer, never a tout

    From Soekarno-Hatta in Jakarta, use the Railink train to central stations or a metered Bluebird taxi from the official rank. From Bali's Ngurah Rai, use the fixed-price airport taxi counter or walk to the designated Grab and Gojek pickup zone. Ignore anyone inside the terminal offering you a ride, as their flat fares are heavily inflated.

  5. 5

    Book a few nights of vetted accommodation first

    Do not sign a long lease from abroad or on your first day. Book a serviced apartment or guesthouse for a week through Traveloka, Airbnb or Booking, then view places in person once you understand the neighbourhoods. This also gives you a stable address for early admin and time to gauge the traffic and commute realities of each area.

  6. 6

    Set up an e-wallet and load some cash

    GoPay, OVO and DANA are the backbone of everyday spending through the national QRIS system, which lets any wallet scan any merchant code. You can top up with cash at Alfamart or Indomaret convenience stores, which are on almost every corner. Having a loaded wallet means you can pay small vendors and drivers without constantly hunting for exact change.

  7. 7

    Safeguard your passport and immigration record

    You are legally required to carry identification, and you will need your passport plus your entry stamp or e-VOA and visa record for hotel check-in, SIM registration, opening a bank account and any KITAS steps. Photograph every page and store copies in the cloud. Losing your passport here triggers a slow embassy-and-immigration process, so treat it carefully.

  8. 8

    Buy a large refillable water bottle and stock up

    Tap water is not potable anywhere in Indonesia. Pick up bottled water or arrange a galon (19-litre refill) delivery through the apps for your accommodation. Staying hydrated in the heat matters more than newcomers expect, and using tap water even for brushing teeth is best avoided in your first weeks until you know the local supply.

Your first week checklist

  • Book a week or two of vetted short-stay accommodation and use it as a base to view neighbourhoods and rentals in person before signing any lease.
  • Register your prepaid SIM to your passport at an official Telkomsel, IM3 or XL counter, and set up Gojek, Grab and a QRIS e-wallet like GoPay or OVO with a small cash top-up at Alfamart or Indomaret.
  • Arrange a reliable drinking-water supply by ordering bottled water or scheduling a 19-litre galon refill through the apps for your accommodation.
  • Photograph every passport page plus your entry stamp and e-VOA or visa record, and store the copies in the cloud in case your passport is lost or checked.
  • Engage a reputable local visa agent to start or confirm your KITAS process and clarify the sponsor, NPWP tax number and paperwork you will need.
  • Once your KITAS is issued, complete the neighbourhood lapor diri with your RT/RW head within a few days and register for your SKTT resident card at the Disdukcapil office within about 14 days.
  • Take out or activate comprehensive international health insurance with medical evacuation cover, and note the nearest private hospital such as Siloam, Mayapada or BIMC.
  • Learn the airport and city transport that actually works, using the Railink train or a metered Bluebird taxi in Jakarta and the fixed-price counter or app pickup zone in Bali, and avoid touts.
  • Register your presence with your home embassy and save the nationwide 112 emergency number so you can be reached and get help during earthquakes, flooding or any incident.

Getting connected

Prepaid mobile data is cheap, fast in cities and the default way most people get online, so most expats never bother with a home fibre line for months. Coverage is excellent across Jakarta and Bali, 4G is near-universal in populated areas and 5G is expanding in major urban centres, though rural and remote islands can drop to patchy 3G. Every SIM must be registered to your passport at the point of purchase, which is why buying from an official counter matters.

Typical cost: A starter pack with 15 to 30GB valid for a month costs around IDR 100,000 to 200,000. Telkomsel is the priciest but has the best reach outside cities, while by.U and IM3 are cheaper and popular with budget-conscious residents. Home fibre from IndiHome or Biznet runs roughly IDR 300,000 to 500,000 a month for a solid connection.

TelkomselIndosat Ooredoo Hutchison (IM3)XL AxiataSmartfrenby.U

Money & banking

Indonesia is a cash-heavy society where QR-code e-wallets have leapfrogged plastic entirely. Cards work in malls, hotels, chain supermarkets and mid-range restaurants, but warungs, markets, ojek drivers, parking attendants and small shops expect cash or a QRIS scan. Keep a stock of small denominations, because breaking a IDR 100,000 note for a IDR 15,000 meal is a daily frustration.

Opening an account: Opening an account at BCA, Mandiri, BNI or Permata generally requires a KITAS residence permit and frequently a local tax number (NPWP), so a tourist visa alone is not enough. BCA is the most widely used and its mobile app is excellent, while foreigner-friendly branches in Jakarta's CBD and Bali's Seminyak and Sanur are used to expat paperwork. Bring your KITAS, passport, sponsor letter and a local address to open one.

Cash: Cash is still king for street food, transport, wet markets, tips and rural travel. The national QRIS system now lets any e-wallet scan any registered merchant QR code and is accepted almost everywhere, from big malls down to tiny food stalls. Between physical rupiah and a topped-up GoPay or OVO wallet, you can cover almost every situation without a card.

Tipping: Tipping is not obligatory and locals rarely tip. Upmarket restaurants add a service charge of around 5 to 10 percent plus 11 percent tax, shown as plus-plus on menus, so check before adding more. Elsewhere, rounding up the fare or leaving small change for good service is appreciated but never expected, and spa and salon staff welcome a modest tip.

Registration & residency

Foreigners holding a KITAS or KITAP residence permit are legally required to report their address and register with the local civil registry (Disdukcapil) to obtain an SKTT (Surat Keterangan Tempat Tinggal), the resident card that carries your NIK identity number. In parallel there is the neighbourhood-level lapor diri, where you notify the local RT/RW head that you have moved in, usually arranged through your landlord within days. Short-stay visa and visa-on-arrival holders do not register, and hotels report their guests to immigration automatically. Skipping registration can bring administrative fines and blocks access to banking, utilities and BPJS healthcare, so most people use their visa agent to handle it.

Deadline: Registration is tied to KITAS issuance and should be done promptly: neighbourhood lapor diri within a few days of moving in, and Disdukcapil SKTT registration typically within 14 days of your permit being issued.

Where: The local immigration office (Kantor Imigrasi) for the residence permit and address reporting, the Disdukcapil civil registry office for the SKTT and NIK, and the neighbourhood RT/RW head for local lapor diri, usually coordinated by your landlord or visa agent.

Documents to keep handy:

  • Passport valid for at least 18 months with your entry stamp and e-VOA or visa record, plus photographed copies stored in the cloud.
  • Your KITAS or KITAP residence permit card once issued, which unlocks bank accounts, a driving licence and the SKTT.
  • Sponsor or employer letter and IMTA work permit paperwork if you are on a work KITAS, needed for banking and immigration steps.
  • NPWP local tax number, which most banks and employers will ask for and which is required if you earn income locally.
  • Passport-sized photos (bring several with a red or blue background) for SIM, licence, bank and registration forms.
  • Your home-country driving licence plus an International Driving Permit if you plan to rent a scooter or car before getting a local SIM licence.

Getting around

Ride-hailing motorbikes (ojek) and cars dominate everyday travel and are cheap, fast and fully metered through the apps, so most newcomers never buy a vehicle. Jakarta has a growing rail network of the MRT, LRT, KRL commuter trains and the TransJakarta busway, all tapped with the JakLingko card or QRIS. Bali, by contrast, has almost no public transport, so residents rent a scooter for around IDR 800,000 to 1,500,000 a month or lean on Gojek and Grab.

From the airport: From Soekarno-Hatta the Railink airport train reaches central Jakarta stations such as BNI City in about 45 minutes for roughly IDR 70,000, while a metered Bluebird taxi runs IDR 150,000 to 250,000 depending on the notorious traffic. From Bali's Ngurah Rai, use the fixed-price airport taxi counter or the designated Grab and Gojek pickup zone just outside the terminal; a ride to Canggu or Seminyak is around IDR 150,000 to 300,000 and can take 45 to 90 minutes in traffic.

GojekGrabBluebird (MyBluebird)TransJakarta / JakLingko

Finding a home

Most expats rent furnished apartments, condos or villas, and paying 6 or 12 months upfront is standard and completely normal here rather than a red flag. Jakarta favours serviced apartments and high-rise condos with pools and gyms; Bali is dominated by private villas and guesthouses. Facebook groups, local agents and word of mouth are the usual way to find places, and viewing in person before committing is essential.

Typical rent: A one-bedroom in central Jakarta runs roughly IDR 6,000,000 to 12,000,000 a month, while a modest Bali villa is IDR 8,000,000 to 20,000,000 depending on area and pool. Paying a full year upfront can cut the effective monthly cost by 20 to 40 percent, which is why longer commitments are common.

Deposit norm: Landlords commonly ask for the full lease term (6 or 12 months) paid in advance rather than a small monthly deposit. A one-to-two month deposit applies mainly to short monthly rentals, and you should always get a written contract, check who pays for utilities and internet, and inspect the water pressure and air-conditioning before signing.

Healthcare

Public hospitals are cheap but often crowded, and language can be a real barrier, so expats and wealthier locals rely on private hospitals and clinics. Quality is good in Jakarta and Bali, but serious or complex cases are frequently referred abroad, most often to Singapore, which is why evacuation cover matters. Pharmacies (apotek) such as Kimia Farma and Guardian are plentiful and can supply many medicines over the counter without a prescription.

How to access it: Walk into a private hospital or clinic and pay per visit; a private GP consultation typically costs IDR 200,000 to 500,000. Reliable options include Siloam, Mayapada and RS Pondok Indah in Jakarta, and BIMC, Siloam and Kasih Ibu in Bali. For anything serious or an emergency, go straight to a private hospital emergency department rather than a local puskesmas community clinic.

Insurance: Comprehensive international private health insurance with medical evacuation cover is strongly advised, since a serious evacuation to Singapore can cost tens of thousands of dollars. KITAS holders are technically required to enrol in the national BPJS Kesehatan scheme, which is very cheap, but its network and waiting times mean most expats keep private cover for private hospitals, dengue treatment and evacuation.

Culture & etiquette

  • Use your right hand to give, receive, eat and point; the left hand is traditionally considered unclean.
  • Dress modestly, especially at mosques and temples, and remove your shoes before entering homes and places of worship.
  • Keep your cool: raising your voice or showing visible anger in public causes loss of face and rarely gets results.
  • A slight nod or a soft handshake followed by touching your hand to your chest is a warm, respectful greeting.
  • Greet with a smile and small talk before getting to business; direct, transactional bluntness feels rude here.
  • Point with your thumb or an open hand rather than a single finger, and avoid touching people's heads, which are considered sacred.
  • In Bali, never step on the small daily offerings (canang sari) placed on pavements and doorsteps.

Things to watch out for

  • Drug offences carry extremely severe penalties, including long prison terms and the death penalty, with genuine zero tolerance.
  • Public displays of affection and any criticism of religion are frowned upon and can cause real offence or legal trouble.
  • Traffic is chaotic and pavements are poor, so take great care as a pedestrian and always wear a helmet on a scooter.
  • Respect Ramadan: during the fasting month, avoid eating, drinking or smoking in public in daylight in more conservative areas.
  • Be cautious about photographing people, military sites or religious ceremonies without asking permission first.

Apps to download before you land

Gojek

Ride-hailing, motorbike ojek, food delivery, courier and payments via GoPay

Grab

Ride-hailing, delivery and payments across Southeast Asia

GoPay / OVO / DANA

QRIS e-wallets for paying merchants, bills and top-ups

Traveloka

Domestic flights, trains, hotels and attraction tickets

Tokopedia / Shopee

Online shopping and everyday goods delivered to your door

Google Translate

Offline Bahasa Indonesia translation and camera text scanning

PeduliLindungi / SatuSehat

Official government health and vaccination records app

Where newcomers live

Where you settle depends heavily on whether you are in Jakarta for work or in Bali for lifestyle. Jakarta expats cluster around the central business district and the leafy south, trading rent for a shorter commute in brutal traffic. Bali newcomers pick between the surf-and-cafe energy of the Canggu belt, calmer family areas and the cultural heart of Ubud. Yogyakarta and Bandung attract those chasing lower costs and a slower pace.

Menteng & Central Jakarta

Old colonial-era streets, embassies, tree-lined avenues and quality schools. Central, walkable by Jakarta standards and close to the MRT, but among the priciest addresses in the city and popular with diplomats and executives.

Kemang & South Jakarta

The classic expat enclave, packed with international restaurants, bars, cafes and family-friendly housing. More relaxed and green than the CBD, though it can flood in heavy rain and traffic to the office is a real consideration.

SCBD & Sudirman (Jakarta CBD)

Gleaming towers, serviced apartments and condos right by the MRT, aimed at professionals who want to walk or ride minutes to the office. Convenient and modern, but you pay premium rents for the location and nightlife.

Canggu (Bali)

The digital-nomad capital, all beach clubs, co-working spaces, smoothie bowls and scooters. Young, international and buzzing, but increasingly congested, and villa rents have climbed sharply as the crowds have grown.

Ubud (Bali)

Bali's cultural and wellness heartland, set among rice terraces and yoga studios inland from the coast. Calmer and greener than the beach towns, favoured by longer-stay creatives, though it is humid and a drive from the surf.

Sanur & Seminyak (Bali)

Sanur is quieter and family-oriented with a gentle beachfront, while Seminyak is polished, upscale and full of boutiques and restaurants. Both are well-served for healthcare and shopping and popular with settled expat families.

What things cost

Indonesia is inexpensive by Western standards, especially for food, transport and local services, though imported goods, alcohol and international schooling cost far more. Jakarta and prime Bali areas like Canggu and Seminyak are noticeably pricier than the rest of the country. The figures below are rough monthly guides in rupiah for a comfortable but not lavish single person, and rents drop substantially if you pay a year upfront.

Rent, 1-bed apartment in city centreIDR 6,000,000 - 12,000,000 / month
Rent, 1-bed outside the centreIDR 3,500,000 - 6,000,000 / month
Monthly public transport (TransJakarta / MRT combo)IDR 300,000 - 500,000
Coffee at a cafeIDR 30,000 - 50,000
Mid-range dinner for twoIDR 250,000 - 500,000
Utilities (electricity, water) for a flatIDR 700,000 - 1,500,000 / month
Mobile plan (15-30GB prepaid)IDR 100,000 - 200,000 / month
Gym membershipIDR 400,000 - 900,000 / month
Grab / Gojek car ride start (short trip)IDR 15,000 - 40,000
Monthly groceries for oneIDR 1,500,000 - 3,000,000

Staying safe & avoiding scams

Indonesia is generally a safe country for foreigners, with violent crime against expats rare and locals overwhelmingly friendly and helpful. The real day-to-day risks are on the road, where chaotic traffic and scooter accidents are the single biggest cause of injury, so wear a helmet, ride slowly and get proper insurance. Petty theft such as bag-snatching from passing motorbikes does happen in tourist areas, so keep your phone and bag on the inside of the pavement and out of sight. Take drug laws with deadly seriousness, be alert during natural events such as earthquakes and monsoon flooding, and register with your embassy so you can be reached in an emergency.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Airport taxi touts and 'broken meter' rides

Men inside arrivals offering taxis will quote inflated flat fares or claim the meter is broken, then take a long route. Only use the official Bluebird rank, the Railink train, the fixed-price airport counter in Bali, or a Grab/Gojek booked in the app. Always confirm the price is metered or app-fixed before you get in, and never follow someone who grabs your bags.

Rigged money changers

Some backstreet exchange counters in Bali and Jakarta advertise unbeatable rates, then shortchange you through sleight of hand while counting, or lure you in and deduct fake commissions. Use bank ATMs or authorised changers such as PT Central Kuta or BMC, count your cash yourself before leaving the counter, and be suspicious of any rate that looks too good to be true.

Scooter rental damage and licence stings

Rental shops may photograph pre-existing scratches to bill you later, or police may flag foreigners riding without an International Driving Permit for on-the-spot 'fines' that are really bribes. Photograph the whole bike at pickup, always carry a valid IDP or local SIM licence, and ask for a formal ticket if stopped rather than paying cash on the roadside.

Fake villa listings and upfront deposit fraud

Bali and Jakarta rental groups occasionally carry listings from fake agents who demand a large deposit or full year upfront by bank transfer for a property that does not exist or is not theirs to let. Never wire money for a place you have not viewed in person, verify the owner and contract, and be wary of pressure to pay immediately to 'secure' a bargain.

Frequently asked questions

Can I open a bank account on a tourist visa?

Generally no. Major banks such as BCA, Mandiri and BNI require a KITAS residence permit and often an NPWP tax number. Until you have those, rely on ATM withdrawals, e-wallets like GoPay and OVO topped up with cash at convenience stores, and your home-country cards.

Do I need to register my address as a new resident?

If you hold a KITAS or KITAP you are legally required to report your address and obtain an SKTT resident card from the Disdukcapil civil registry, usually within about 14 days of your permit being issued. Your landlord or visa agent also handles the neighbourhood lapor diri with the local RT/RW head. Short-stay visitors do not register, as hotels report guests automatically.

Is it safe to drink the tap water?

No. Tap water is not potable anywhere in Indonesia. Drink bottled or filtered water, arrange a refillable galon (19-litre) delivery for home through the apps, and avoid ice from unknown street vendors, though ice in established cafes and restaurants is usually made from safe water.

Do I need an International Driving Permit to rent a scooter?

Yes. To ride legally you need an International Driving Permit alongside your home licence, or a local SIM licence. Police routinely stop foreigners in Bali, and riding without proper documents also voids your travel and health insurance if you crash, which is a serious risk given how common accidents are.

How much money do I need to live comfortably each month?

A single person lives comfortably on roughly IDR 15,000,000 to 30,000,000 a month in Jakarta or prime Bali, covering rent, food, transport and some leisure. You can live well for less in Yogyakarta, Bandung or quieter parts of Bali. Imported goods, alcohol and international schools push costs up sharply.

Which visa lets me actually live and work here?

You need a KITAS limited-stay permit, most commonly sponsored by an employer for work, or via a spouse, retirement or the newer remote-worker and investor routes. Tourist and visa-on-arrival stays do not permit work. Because the paperwork is complex and rules change, most expats use a reputable local visa agent.

Do I need to speak Bahasa Indonesia to get by?

You can survive in tourist Bali and international offices on English alone, but daily life is far smoother with basic Bahasa Indonesia. It is one of the easiest languages to start, with no tenses or genders, and locals respond warmly to any effort. A translation app covers markets, drivers and government offices in the meantime.

How do I pay for things day to day?

Carry cash in small notes for street food, drivers, markets and parking, and use a QRIS e-wallet like GoPay, OVO or DANA for almost everything else, from malls to tiny stalls. Cards work in malls, hotels and supermarkets but are useless with small vendors. Top up your wallet with cash at any Alfamart or Indomaret.

What is the healthcare like if I get sick or have an accident?

Private hospitals in Jakarta and Bali such as Siloam, Mayapada, RS Pondok Indah and BIMC offer good care and pay-per-visit access, while public hospitals are cheaper but crowded. Serious cases are often evacuated to Singapore, so comprehensive insurance with medical evacuation cover is strongly recommended for every newcomer.

When is the best time to arrive and settle in?

Indonesia has two seasons: a dry season roughly from May to September and a wet monsoon from October to April with heavy afternoon downpours and flooding in Jakarta. Arriving in the dry season makes house-hunting and settling in easier. Avoid trying to sort admin during major holidays like Ramadan and Nyepi in Bali, when offices close.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Indonesia, start with a free eligibility assessment.