Asia · Arrival Guide
Just Landed in Japan? Your First 7 Days
Landing in Japan is smooth but the paperwork moves fast — your residence card is issued at the airport and the clock starts on a 14-day registration deadline the moment you have an address. Cash still rules many everyday transactions, and a little upfront setup (SIM, IC transit card, ward-office registration) makes the first week dramatically easier.
110 / 119
Police 110 · Ambulance 119 · Fire 119
Tokyo
Japanese Yen (JPY, ¥)
Japanese
+81
Getting your bearings in Japan
Japan tends to surprise newcomers twice over. The first surprise is how effortlessly the surface of daily life works: trains arrive to the second, convenience stores stock everything from concert tickets to clean shirts, streets are spotless and safe at any hour, and public infrastructure is quietly excellent. The second surprise arrives a few weeks later, when you discover that beneath that frictionless surface sits a dense layer of paperwork, hanko seals, fax machines and in-person procedures that feel decades out of step with the bullet trains outside. Both things are true at once, and learning to hold that contradiction calmly is most of the adjustment.
Geographically your experience depends heavily on where you land. Greater Tokyo — the world's largest metropolitan area at roughly 37 million people — is where most foreign professionals settle, followed by the Kansai triangle of Osaka, Kyoto and Kobe. Nagoya anchors the industrial centre, Fukuoka is the affordable, fast-growing gateway to Kyushu, and Sapporo offers space and cold winters up north. Rents, pace and English availability drop steadily as you move away from Tokyo, but so does the daily grind.
The language reality is blunt: outside international companies and central Tokyo, English is limited, and written Japanese — three scripts, thousands of characters — gates a lot of admin. Google Translate's camera mode and a patient attitude carry you surprisingly far, and staff are almost universally kind about helping. Expect the first month to feel like being pleasantly illiterate. The pace of settling in is deliberate rather than urgent: society runs on trust, punctuality and following the correct sequence of steps, so the fastest route is usually to slow down, bring every document, and do things in the right order.
Your first 48 hours
The essentials to sort out the moment you land in Japan.
- 1
Collect your Residence Card (Zairyu Card)
If you arrive on a mid- or long-term visa at Narita, Haneda, Kansai or Chubu, immigration prints your Residence Card at passport control on the spot. It is your primary ID for everything that follows — banking, phone, housing, insurance. You are legally required to carry it at all times, so put it somewhere you will not lose it.
- 2
Grab a SIM or pocket Wi-Fi before leaving the airport
Arrival lobbies at Narita and Haneda have counters for tourist SIMs and rental pocket Wi-Fi (companies like Ninja WiFi and Japan Wireless). A data-only SIM gets you maps and translation immediately. For a proper voice line you will usually need your Residence Card and a Japanese address, so treat the airport option as a bridge for the first week or two.
- 3
Buy a Suica or PASMO IC card
At any station ticket machine you can buy and top up a rechargeable IC card. It pays for trains, buses, convenience stores and vending machines nationwide with a single tap and spares you from calculating fares in an unfamiliar system. You can also add Suica to Apple Wallet and top it up by card, which sidesteps the physical-card deposit entirely.
- 4
Withdraw cash at a 7-Eleven or Japan Post ATM
Most Japanese bank ATMs reject foreign cards, but 7-Bank ATMs (inside every 7-Eleven) and Japan Post Bank ATMs accept Visa, Mastercard and most overseas cards, offer English menus and run around the clock. Pull out ¥20,000–¥30,000 straight away — you will need cash for taxis, small restaurants and your first deposits before local banking is set up.
- 5
Take the airport express or limousine bus into the city
From Narita, the JR Narita Express (N'EX) or Keisei Skyliner reach central Tokyo in about 40–60 minutes. From Haneda, the Keikyu Line or Tokyo Monorail take roughly 20–30 minutes. From Kansai, the JR Haruka serves Kyoto and Shin-Osaka. If you have heavy luggage, the Airport Limousine buses drop directly at major hotels and are the least stressful option.
- 6
Note your accommodation's exact address in Japanese
Japanese addresses run largest-to-smallest and rarely use street names, so drivers and delivery apps rely on block and building numbers. Screenshot your address in Japanese script and keep it offline. Many taxi drivers navigate by the landline phone number of a building, so having that handy can save a confused conversation.
- 7
Keep every receipt and your passport together
You will need your passport alongside the Residence Card for opening a bank account and signing a phone contract in the first weeks. Store them together with your visa paperwork and any employer or school letters, because you will be asked for the full set repeatedly at counters that do not accept photocopies.
Your first week checklist
- Register your address at the local ward or city office (yakusho) within 14 days of moving in — this single visit activates your address, enrols you in National Health Insurance and starts your My Number processing.
- Ask at that same ward-office visit to enrol in National Health Insurance and, if relevant, the National Pension, so you are covered from day one.
- Buy or set up a physical or mobile Suica/PASMO IC card and link it to your phone's wallet for tap-to-pay across transit and shops.
- Open a bank account — Japan Post Bank (Yucho) and Shinsei/SBI are the most newcomer-friendly — bringing your Residence Card, passport, address and a Japanese phone number.
- Convert your airport SIM into a proper contract with Rakuten Mobile, IIJmio, Sakura Mobile or a major carrier once your card and address are sorted.
- Download PayPay and register it, since QR payment is accepted almost everywhere and covers you where cards are not.
- If you plan to work or open certain accounts, obtain or register a hanko (personal seal) at a stamp shop; a simple one costs a few thousand yen.
- Locate your nearest clinic, supermarket, konbini and the correct rubbish-collection days and sorting rules for your building — mistakes here annoy neighbours fast.
- Register with your embassy or consulate if it offers a citizen-registration service, so you can be reached in an emergency.
Getting connected
Mobile and fibre coverage is excellent nationwide, including on trains and deep in subway tunnels. Newcomers usually start with an airport tourist SIM or rental pocket Wi-Fi, then move to a full contract once they have a Residence Card, address and often a Japanese payment method. Home fibre from NTT (via providers like So-net or OCN) is fast and reliable but installation can take a few weeks, so a mobile hotspot bridges the gap.
Typical cost: ¥2,000–¥4,000/month for a data + voice plan; budget MVNOs like IIJmio start lower
Money & banking
Japan is modernising fast on payments — Suica, PayPay and contactless cards are near-universal in Tokyo and Osaka — but it remains stubbornly cash-first in small restaurants, clinics, temples and rural areas. Assume any given place might be cash-only and you will rarely be caught out.
Opening an account: Japan Post Bank (Yucho) and Shinsei/SBI are the most foreigner-friendly for opening an account; Sony Bank and Rakuten Bank are also accessible online. You generally need your Residence Card, a registered address and usually a Japanese phone number, and some banks restrict international transfers until you have been resident for six months. Services like Wise or Revolut are the practical way to move money in and out cheaply in the meantime.
Cash: Keep ¥20,000–¥30,000 in cash on you, especially when eating out, visiting clinics or travelling outside big cities. ATMs at 7-Eleven and Japan Post reliably accept foreign cards around the clock and are your fallback anywhere in the country.
Tipping: There is no tipping culture — attempting to tip can cause genuine confusion and is sometimes politely refused. A service charge is occasionally added at high-end restaurants and hotels, but otherwise the price you see is the price you pay.
Registration & residency
Registering your residence at the local municipal office is a legal requirement, not an optional formality, and almost everything else depends on it. The single registration visit records your address on your Residence Card, enrols you in National Health Insurance, begins your National Pension enrolment where applicable and triggers issuance of your My Number — the personal number used for tax and payroll. Bring your Residence Card, passport and rental contract, and be prepared to fill in forms in Japanese, so translation help is worth arranging in advance.
Deadline: Within 14 days of moving into your address
Where: Your municipal ward or city office (ku-yakusho or shi-yakusho)
Documents to keep handy:
- Passport with your valid visa — carry it alongside the Residence Card for the first weeks of banking and phone setup.
- Residence Card (Zairyu Card) issued at the airport — your legally required everyday ID.
- Certificate of Eligibility (CoE) if you obtained one abroad, plus your employer's or university's offer or admission letter.
- My Number notification/card once issued — needed for tax, payroll and many official forms.
- A hanko (personal seal) for contracts and some bank accounts, though signatures are increasingly accepted.
- Proof of address such as your rental contract or the residence certificate (juminhyo) you can request at the ward office.
Getting around
Public transport is Japan's crown jewel — trains and subways are punctual to the minute, spotless and reach nearly everywhere, and IC cards make the whole network seamless with a single tap. Rush-hour trains in Tokyo and Osaka are genuinely packed, so building your home around a short, direct line pays off daily. For driving, a foreign licence with an International Driving Permit is valid for up to one year, after which you must convert to a Japanese licence (gaimen kirikae).
From the airport: Narita: N'EX or Keisei Skyliner into central Tokyo in ~40–60 min. Haneda: Keikyu Line or Tokyo Monorail in ~20–30 min. Kansai (KIX): JR Haruka to Shin-Osaka/Kyoto. Airport Limousine buses serve major hotels directly.
Finding a home
Renting almost always goes through a letting agency and usually requires a guarantor company (hoshо̄ gaisha) that vets and backs you for a fee. The headline shock is the move-in cost: on top of the first month you typically pay a deposit (shikikin), non-refundable 'key money' (reikin), an agency fee and the guarantor fee, which together can reach four to six months' rent upfront. Many newcomers start in a share house or a foreigner-friendly 'no key money' flat to soften that first bill.
Typical rent: ¥70,000–¥180,000/month for a 1-room to 1-bed in Tokyo; markedly cheaper in Osaka, Nagoya and Fukuoka
Deposit norm: Often 4–6 months of rent upfront in total (deposit + key money + agency fee + guarantor + first month)
Healthcare
Japan runs a universal, high-quality healthcare system, and enrolment is mandatory for residents. You join either National Health Insurance (NHI) through your ward office or your employer's health insurance through work, and either way the scheme covers roughly 70% of most medical costs while you pay the remaining 30% at the counter.
How to access it: Enrol in NHI at your ward office at the same time you register your address, and carry the insurance card to appointments. You can then walk into most clinics and hospitals directly without a referral, though large hospitals may add a surcharge if you skip a clinic first. Pharmacies fill prescriptions next door, and many clinics keep same-day walk-in hours.
Insurance: NHI premiums are income-based and billed by your municipality; there is also a high-cost medical care ceiling that caps what you pay in an expensive month. Keep private travel or expat insurance active for the short window between arrival and your card being issued.
Culture & etiquette
- Remove your shoes when entering homes, traditional restaurants, temples and some clinics — look for a step up or a shoe rack at the entrance.
- Keep your voice low on trains and set your phone to silent 'manner mode'; taking calls in a carriage is frowned upon.
- Hand over cash and cards with two hands or place them on the small tray provided at the till rather than into the cashier's hand.
- Queue neatly and follow the floor markings on platforms and at bus stops — orderly lines are the norm and cutting in is noticed.
- Bow slightly as a greeting and a thank-you; a small nod is fine for everyday interactions.
- Sort your rubbish carefully into burnable, non-burnable, plastics and recyclables, and put it out only on the correct collection day for your area.
- Say a quiet 'sumimasen' to get attention or apologise — it doubles as 'excuse me' and 'thank you' and smooths almost any interaction.
Things to watch out for
- Eating or drinking while walking is considered impolite in many areas; step aside or finish near the shop instead.
- Public rubbish bins are scarce, so carry your litter with you until you find one, often near vending machines or konbini.
- Tattoos may bar entry to public baths (onsen), pools and some gyms; cover small ones or seek tattoo-friendly venues.
- Blowing your nose in public is seen as unpleasant — step away discreetly, and wear a mask if you have a cold.
- Being late is a real social breach; aim to arrive a few minutes early for anything with a set time.
Apps to download before you land
Google Translate
Camera translation of menus, signs and official forms
Suica (Apple/Google Wallet)
Tap-to-pay transit and shopping without a physical card
PayPay
QR mobile payments accepted almost everywhere
Japan Transit Planner (Jorudan)
Train routes, precise times and fares in English
GO
Hailing and paying for taxis nationwide
LINE
The default messaging app for friends, colleagues and many services
Google Maps
Walking, transit and driving navigation with building-level detail
Where newcomers live
Where you settle shapes your budget, commute and how much English you hear day to day. Tokyo's western wards suit professionals; Osaka and Fukuoka offer more space for less money; and 'international' pockets exist in every major city. Prioritise a short, direct train line to work over a fashionable postcode — commutes define daily life here more than the neighbourhood name does.
Setagaya / Nakameguro (Tokyo)
Leafy, residential and popular with families and long-stay expats. Calmer than central Tokyo but still well-connected, with river walks, cafes and good international schools nearby.
Shinjuku / Shibuya wards (Tokyo)
Dense, energetic and central, with the best transit links and nightlife. Rents are high and flats are small, but you trade space for being at the heart of everything.
Minato (Tokyo)
Home to embassies, corporate HQs and the largest concentration of English-speaking services. Expensive and polished, favoured by relocating executives and international families.
Namba / Umeda (Osaka)
Kansai's lively, more affordable urban core with famously friendly locals and cheaper rents than Tokyo. Great food, good transit and a less formal atmosphere.
Sakyo-ku (Kyoto)
Student and academic quarter around the universities, quieter and greener, ideal for a slower, traditional pace within reach of temples and the city centre.
Central Fukuoka (Tenjin/Hakata)
Compact, warm and the most affordable major city, with a growing startup scene, walkable centre and quick access to the airport and the rest of Kyushu.
What things cost
Japan is cheaper than most people expect on food and transport and dearer than expected on upfront housing costs and fresh fruit. Tokyo sits at the top; Osaka, Nagoya and especially Fukuoka run noticeably lower. Eating out at casual spots is genuinely affordable, but the move-in bill for a flat is the big early shock. Figures below are indicative monthly or per-item costs in yen.
Staying safe & avoiding scams
Japan is one of the safest countries in the world, and violent crime against newcomers is rare, but a few situations warrant awareness. In Tokyo's nightlife districts — especially Kabukicho, Roppongi and parts of Shibuya — avoid touts inviting you into bars, since inflated bills, spiked drinks and unauthorised card charges do happen there. On packed rush-hour trains stay alert for occasional groping; women-only carriages are marked and available during peak hours. Natural hazards are the real ones to plan for: earthquakes and typhoons are routine, so install the NHK World or Yurekuru earthquake-alert app, note your building's evacuation point, and keep a small emergency kit. For emergencies dial 110 for police or 119 for fire and ambulance, and the Japan Visitor Hotline (050-3816-2787) offers 24/7 English support.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Kabukicho and Roppongi bar touts
In Tokyo's nightlife districts, friendly touts inviting you into bars or clubs sometimes run inflated-bill scams, spiked-drink incidents or unauthorised card charges that can run to hundreds of thousands of yen. Never follow a street tout to a venue; choose bars yourself, confirm prices before ordering, and be wary of any place with no visible menu or pricing.
Fake apartment listings and guarantor fees
Only sign leases through registered letting agencies, and never wire a deposit or 'guarantor fee' to a private individual before viewing the property and verifying the agency. Scammers advertise cheap flats that do not exist and pressure you to pay quickly to 'hold' them. A legitimate agency will meet you in person and issue a proper contract.
Fraudulent phone and text messages (ore ore / smishing)
Delivery-failure texts, fake bank alerts and 'unpaid bill' messages with links are common and designed to harvest card details or logins. Japanese banks and carriers will not ask for passwords by text; do not tap links in unexpected messages, and check accounts through the official app instead.
ATM refund and overcharge cons
Ignore anyone — by phone or in person — who instructs you to go to an ATM to 'receive a refund' or 'fix an overpayment'; this is a script used to make victims transfer money to fraudsters. No legitimate refund ever requires you to operate an ATM under someone's live instruction.
Frequently asked questions
Do I need to register my address in Japan?
Yes, it is a legal requirement. Within 14 days of moving into your home you must register at your local ward or city office. That one visit activates the address on your Residence Card, enrols you in National Health Insurance and triggers your My Number.
Can I use my foreign debit card in Japan?
For withdrawing cash, foreign Visa and Mastercard reliably work at 7-Bank ATMs (in every 7-Eleven) and Japan Post ATMs, which have English menus and run 24/7. Many regular bank ATMs reject foreign cards, so use those two networks as your default.
Is Japan a cash or card country?
It is increasingly card- and QR-friendly in Tokyo and Osaka, where PayPay and contactless are everywhere, but still cash-first in small shops, clinics, temples and rural areas. Carry ¥20,000–¥30,000 in cash to be safe.
What are the emergency numbers in Japan?
Dial 110 for police and 119 for fire and ambulance. There is no single unified number, but both lines can connect you to English-speaking support, and Japan Visitor Hotline (050-3816-2787) offers 24/7 help.
How hard is it to rent a flat as a foreigner?
It is doable but front-loaded on cost and paperwork. You will usually need a guarantor company, a Japanese phone number and often a resident registration, plus four to six months' rent upfront. Foreigner-friendly agencies and share houses make the first flat much easier.
Do I need to speak Japanese to get by?
You can survive in central Tokyo and international workplaces with English plus translation apps, but daily admin, contracts and life outside major cities lean heavily on Japanese. Learning basic phrases and hiragana/katakana quickly makes everything smoother and is genuinely worth the effort.
How does healthcare work when I first arrive?
Enrol in National Health Insurance at your ward office when you register your address, or use your employer's health insurance if provided. Either scheme covers about 70% of costs, and you can then visit most clinics directly. Keep private insurance active for the gap before your card arrives.
What is a My Number and do I need one?
My Number is a 12-digit personal number used for tax, social security and payroll. It is issued automatically after you register your residence, and you will be asked for it when you start work or open certain accounts. You can request a physical My Number card for ID and online services.
Do I need a hanko (personal seal)?
Signatures are increasingly accepted, but a hanko is still handy or required for some bank accounts, contracts and official forms. A basic seal costs a few thousand yen at a stamp shop, and having one avoids delays at counters that still expect it.
Can I drive with my foreign licence?
You can drive for up to one year on a valid foreign licence accompanied by an International Driving Permit from your home country. After that, you must convert to a Japanese licence through the gaimen kirikae process, which may include a knowledge and practical test depending on your country of origin.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Japan, start with a free eligibility assessment.