Europe · Arrival Guide
Just Landed in Moldova? Your First 7 Days
Moldova runs on the Moldovan leu, cash still matters outside big shops, and Romanian is the official language though Russian gets you far in Chișinău. As an EU candidate country it is modernising fast, but pavements, bureaucracy and rural infrastructure remain rough around the edges. Get a local SIM, a registration address and a bank card sorted in your first week and daily life becomes easy and one of the cheapest in Europe.
112
Police 112 · Ambulance 112 · Fire 112
Chișinău
Moldovan leu (MDL)
Romanian (official); Russian is widely spoken, especially in Chișinău and the north
+373
Getting your bearings in Moldova
Landing in Moldova is a study in contrasts. Chișinău, the capital, is a low-rise, leafy city of wide Soviet-era boulevards, chestnut trees, brutalist blocks and glassy new cafés sitting side by side. Your first days will feel calm and cheap rather than frantic: a flat white costs a fraction of what you would pay in Bucharest or Berlin, taxis are a few euros across town, and the pace is unhurried. Most newcomers arrive via Chișinău International Airport (KIV), the country's only significant airport, and settle in the capital, which holds roughly a fifth of the national population and virtually all of the international jobs, embassies and English-speaking services.
The language reality surprises people. Romanian (which locals often call Moldovan) is the official language and dominates signage, government forms and rural life, but Russian remains the lingua franca of much of Chișinău, the northern city of Bălți and the autonomous region of Gagauzia in the south. English is common among under-35s, in IT and in hospitality, but thin at post offices, clinics and government counters. A translation app and a few Romanian phrases will smooth almost everything.
Beyond the capital, Moldova is small and largely rural: rolling vineyards, sunflower fields and villages where cash is king and the marshrutka (shared minibus) is the main transport. Tiraspol and the breakaway Transnistria region east of the Dniester river operate under a separate, unrecognised administration with their own currency and controls. What tends to catch new arrivals off guard is the gap between how modern the digital services feel and how paper-based and queue-heavy the in-person bureaucracy still is. Budget patience for anything involving an official stamp, and enjoy how far your money goes everywhere else.
Your first 48 hours
The essentials to sort out the moment you land in Moldova.
- 1
Buy and register a local SIM
Orange, Moldcell and Unite (Moldtelecom) counters sit in the Chișinău Airport arrivals hall, and there are branded shops in every mall. Bring your passport, as every SIM is legally registered to a named person. A starter pack with tens of gigabytes of data costs roughly 150–300 MDL, and coverage is fast 4G almost everywhere with 5G live in parts of the capital.
- 2
Get lei in cash from a bank ATM
Withdraw Moldovan lei from a Maib or Victoriabank ATM in the terminal rather than using the currency-exchange kiosks, which quote poorer rates. Keep a mix of small notes for taxis, markets and marshrutkas. Card payments are common in Chișinău shops, but cash is still essential the moment you leave the city centre.
- 3
Book a legitimate ride into the city
Use the Yango or Bolt app rather than the drivers touting fixed fares outside arrivals. A metered ride to central Chișinău is roughly 100–150 MDL and takes 20–30 minutes. If you are travelling light and want the cheapest option, trolleybus route 30 runs from the airport into the centre for only a few lei.
- 4
Secure and photograph your accommodation proof
Ask your landlord, hotel or host to provide written proof of accommodation on arrival, as you will need it for residence registration and to open a bank account. Photograph the document and your rental contract. If you are staying long term, ask the owner up front whether they will support your address registration, since not all landlords will.
- 5
Save emergency and embassy contacts
Store 112 as the single number for police, ambulance and fire across Moldova; operators in Chișinău often speak some English, otherwise Russian or Romanian. Note your embassy's details, remembering that many EU and Commonwealth states cover Moldova from missions in Bucharest or Kyiv rather than in Chișinău itself.
- 6
Set up navigation and maps offline
Download Google Maps and consider Yandex Maps, which often has better local marshrutka and trolleybus routing. Save an offline map of Chișinău in case your SIM is not yet active. Street addresses use Romanian names (strada, bulevardul), and older maps may still show Soviet-era or Russian street names, so cross-check when meeting a landlord.
- 7
Buy a transport pass or stock small change
Chișinău's trolleybuses and marshrutkas are paid in cash to a conductor or driver, so keep a pocket of coins and small notes. A single ride is only a few lei. There is no metro and no unified travel card across the whole network, so carrying loose change beats fumbling at every boarding.
Your first week checklist
- Buy and register a prepaid SIM from Orange, Moldcell or Unite (Moldtelecom) with your passport so you have mobile data and a local number for banks and landlords.
- Withdraw a few thousand lei in cash from a Maib or Victoriabank ATM and keep small notes for taxis, markets and marshrutkas.
- Confirm a stable address, whether a rented flat or a longer-stay apartment, and get written proof of accommodation from your landlord for later official steps.
- Open a bank account or at least a card at Maib or Victoriabank, bringing your passport and, where required, your IDNP personal number.
- Download Yango and Bolt for taxis, 999.md for housing, and Google Maps or Yandex Maps for navigating the trolleybus and marshrutka network.
- Register your address and begin your residence-permit application at the Bureau for Migration and Asylum if you intend to stay beyond the 90-day visa-free window.
- Locate your nearest ASP (Public Services Agency) office and your embassy or consulate, noting that many countries cover Moldova from Bucharest or Kyiv.
- Do a big first shop at a Linella, Kaufland or Nr.1 supermarket and visit Piața Centrală (the central market) for cheap fresh produce.
- Save 112 as your single emergency contact and note the address of a private clinic such as MedPark for non-emergency care.
Getting connected
Mobile data in Moldova is cheap, fast and widely available; 4G blankets cities and most towns, and 5G is live in parts of Chișinău. Prepaid SIMs are sold against passport registration at airport counters, telco shops and malls, and top up easily via app, kiosk or supermarket till. Home fibre broadband from Orange or Moldtelecom is inexpensive and genuinely fast, often under 300–400 MDL a month.
Typical cost: Around 150–300 MDL/month for a prepaid plan with generous data (tens of GB), calls and texts.
Money & banking
The Moldovan leu (MDL) is cash-friendly, but cards work in most Chișinău shops, supermarkets, malls and restaurants, and contactless is normal in the capital. Markets, small kiosks, rural areas and many older taxis remain cash only, so never rely on plastic once you leave the centre.
Opening an account: Maib (Moldova Agroindbank) and Victoriabank are the most foreigner-friendly, with English-capable branches in central Chișinău; MICB and OTP Bank are alternatives. To open a full account you typically need your passport, a local address and, in most cases, your IDNP personal identification number or a residence permit. Bring patience and photocopies, as onboarding can be paper-heavy.
Cash: Keep lei on hand for Piața Centrală, marshrutkas, village shops and small vendors. ATMs from Maib and Victoriabank are plentiful in cities but sparse in rural areas, so withdraw before heading out of town. Revolut and Wise cards work for spending and ATM withdrawals but expect the odd machine to reject foreign cards.
Tipping: Tipping is optional but appreciated: rounding up or leaving about 10% is normal in sit-down restaurants. Taxis are usually just rounded up, and cafés and bars do not expect a set percentage.
Registration & residency
Foreigners staying beyond the 90-day visa-free period must register their residence and, for longer stays, obtain a residence permit through the Bureau for Migration and Asylum (BMA). Short visa-free visitors do not register but must keep proof of their entry stamp, and hotels register their guests automatically. Registration is genuinely enforced, and overstaying without a permit can lead to fines and future entry problems, so start the process well before your 90 days run out.
Deadline: Within the 90-day visa-free window: hosts should register your address shortly after arrival, and you must apply for a residence permit before the 90 days expire.
Where: Bureau for Migration and Asylum (BMA) offices, with supporting documents and personal-number (IDNP) issuance handled via ASP (Public Services Agency) centres.
Documents to keep handy:
- A passport valid for your whole stay, plus several photocopies and a phone photo of the ID page and your entry stamp.
- Proof of accommodation (rental contract or a signed letter from your host) for residence registration and bank onboarding.
- Your IDNP (personal identification number) once issued, which unlocks banking, utilities and most state services.
- Private or travel health insurance covering Moldova, since you will not yet be inside the CNAM state health fund.
- Passport-size photos and any diplomas, employment contract or invitation letter needed for your residence-permit category.
- Proof of funds or an employment/study letter, which the Bureau for Migration may request to justify a longer stay.
Getting around
Chișinău runs on trolleybuses and marshrutkas (shared minibuses) that are extremely cheap, plus app-based taxis that are affordable and reliable. There is no metro, and the compact centre is very walkable, though pavements and crossings can be uneven. Intercity travel relies on marshrutkas and buses from the central and north bus stations; the rail network is slow and limited.
From the airport: Chișinău International Airport (KIV) is about 13 km south-east of the centre. Trolleybus route 30 runs into town for a few lei, a marshrutka does the same, and a Yango or Bolt ride costs roughly 100–150 MDL and takes 20–30 minutes depending on traffic.
Finding a home
Renting is straightforward and cheap by European standards, mostly arranged through the 999.md classifieds site or local agents. Furnished flats are common in Chișinău, and many blocks have had modern renovations behind Soviet-era facades. Contracts are often informal, so always insist on a written agreement naming the real owner and listing the deposit, rent and notice terms.
Typical rent: A one-bedroom flat in central Chișinău runs about 6,000–10,000 MDL/month; outside the centre roughly 4,000–7,000 MDL. Bills and heating in winter are usually extra.
Deposit norm: Usually one month's rent as a deposit plus the first month upfront; where an agent is involved, their fee is typically half a month to one month's rent.
Healthcare
Moldova runs a public system funded through CNAM (the National Health Insurance Company) alongside private clinics that offer faster, more English-friendly care. Public hospitals are underfunded and often expect informal payments, so most expats use private providers for routine and non-emergency needs, where costs are still low by Western standards.
How to access it: For non-emergencies, book directly with a private clinic such as MedPark, which has an international department, or one of the many private cabinet clinics in Chișinău. For emergencies call 112. Pharmacies (farmacie) are widespread, open late, and dispense a wide range of medicines, many without a prescription.
Insurance: Employees and residents contribute to CNAM, which covers public care; until you are enrolled, carry private or travel health insurance, as private clinics and any non-covered treatment are paid out of pocket. Keep receipts if your insurer reimburses.
Culture & etiquette
- Greet with a firm handshake and use the polite Romanian 'dumneavoastră' (or a respectful tone) until you are invited to be informal.
- Bring a small gift, such as wine, chocolates or flowers in odd numbers, when invited to someone's home, and expect generous hospitality in return.
- Learn a few Romanian phrases; effort is warmly received, even though Russian is common in Chișinău and the north.
- Remove your shoes when entering a Moldovan home, where slippers are usually offered to guests.
- Accept food and drink when hosted, as refusing outright can seem cold; a small taste is enough if you cannot manage more.
- Dress a little smartly for meetings, restaurants and family visits, as casual scruffiness reads as disrespect.
- Toasting is taken seriously over Moldova's famous wine; make eye contact and expect several rounds of toasts at a proper meal.
Things to watch out for
- Avoid casual jokes about the Transnistria region, Russia–Romania politics or wartime history, all of which are genuinely sensitive.
- Do not photograph checkpoints, soldiers or official buildings, especially near the Transnistrian administrative line.
- Bureaucracy is slow and often paper-based; carry passport photocopies, expect queues and do not leave official errands to the last day.
- Be careful mixing up Romanian and Russian identity; some people identify strongly one way, and assumptions can cause offence.
- Winter heating, icy pavements and short daylight hours catch newcomers out, so sort warm clothing and a reliable heater early.
Apps to download before you land
Yango
Reliable app-based taxis with fixed in-app pricing across Chișinău.
Bolt
Ride-hailing and food delivery, a strong alternative to Yango.
999.md
Moldova's main classifieds for flats, jobs, cars and second-hand goods.
Maib / Victoriabank
Mobile banking, card management, transfers and bill payments.
Yandex Maps / Google Maps
Navigation plus local trolleybus and marshrutka routing.
MPay
Government portal for paying state fees, fines and public-service charges.
Glovo
Food, grocery and pharmacy delivery in Chișinău and larger towns.
Where newcomers live
Most newcomers settle in Chișinău, choosing between the walkable, café-heavy Centru and cheaper residential sectors ringing it, each named after a compass district. Bălți in the north and the resort-adjacent lakeside areas draw a smaller crowd, while some expats working with regional bodies base themselves near the government quarter. Rents and vibe shift sharply between the renovated centre and the Soviet-block sectors, so it is worth spending a few days looking before committing.
Centru (Chișinău)
The walkable heart around Bulevardul Ștefan cel Mare, full of cafés, restaurants, parks and the central market. Most expensive and most convenient, with the best English-speaking services and nightlife.
Buiucani
A large residential sector west of the centre mixing Soviet blocks with newer builds, green spaces and good marshrutka links. Popular with families for its balance of price, quiet and access to the centre.
Râșcani
North of the centre near the botanical areas and the north bus station, a practical, well-connected sector with mid-range rents. Handy for intercity travel and everyday shopping without central prices.
Botanica
A leafy southern sector known for its large park and lake, wide streets and calmer feel. Good value one-bedroom flats and a strong choice for those wanting greenery over centre buzz.
Telecentru
A hilly district just south-west of the centre, quieter and slightly more upmarket in parts, with quick access to Centru. Favoured by those who want to be near the action but pay a little less.
Bălți
Moldova's second city, in the north, cheaper still and more Russian-speaking. Fewer expat services and jobs, but a real option for those working regionally or wanting a smaller, low-cost base.
What things cost
Moldova is among the cheapest countries in Europe. A modest but comfortable single person's monthly budget in Chișinău, rent included, often lands well under the equivalent of 900–1,000 euros. Rent is your biggest line, while food, transport and eating out are strikingly cheap. Utilities spike in winter thanks to heating, and imported goods cost more than you might expect for such a low-cost country.
Staying safe & avoiding scams
Mainland Moldova is generally safe with low levels of violent crime, and Chișinău is comfortable to walk day and night, though ordinary precautions against pickpocketing apply on crowded marshrutkas and at markets. The main things to manage are practical: use only app-based taxis, keep cash discreet, and take winter ice and poor street lighting seriously. Transnistria, the breakaway region east of the Dniester, runs its own unrecognised administration and controls; day visits are usually uneventful, but carry your passport, avoid photographing anything official or military, and check current advisories before crossing, as the situation can shift.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Airport and street taxi overcharging
Unmetered drivers touting outside arrivals quote inflated flat fares to newcomers, sometimes several times the normal rate. Always order through Yango or Bolt so the price is fixed in the app before you get in, or take trolleybus route 30 into town. If a driver offers to switch off the app for a 'better' cash price, decline.
Currency-exchange sleight of hand
Some exchange kiosks advertise an attractive rate on the board but apply a worse one, add a hidden commission, or short-change you when counting. Count your lei at the counter before leaving, keep the receipt, and prefer withdrawing from Maib or Victoriabank ATMs, which give a transparent rate.
Rental deposit and 'agent fee' traps
Fake or duplicated listings on 999.md ask for a deposit, viewing fee or 'reservation' before you have seen the flat, then vanish. Never transfer money before viewing in person, meeting the actual owner and signing a written contract. Be wary of prices far below the market, which are almost always bait.
Fake officials and document 'helpers'
Around migration and public-service offices, individuals may offer to fast-track your paperwork or claim you owe an on-the-spot fee. Pay official fees only through MPay or at the counter with a receipt, deal directly with ASP and BMA staff, and never hand your passport to an unofficial 'fixer'.
Frequently asked questions
Can I get by with only Russian or English?
In Chișinău and the north, Russian works almost everywhere and English is common among younger people, in IT and in hospitality. In rural areas and on official forms Romanian dominates, so a few phrases and a translation app go a long way. Government counters and clinics are where the language gap bites most.
Is Moldova safe, including the Transnistria region?
Mainland Moldova is generally safe with low violent crime and a relaxed feel in the capital. Transnistria is a breakaway region with its own controls and currency; day trips are usually fine but keep your passport handy, avoid photographing anything official, and check current advisories before crossing. Petty theft, not danger, is the realistic everyday concern.
Do I need cash, or are cards enough?
Cards and contactless work in Chișinău supermarkets, malls and most restaurants, but keep lei for Piața Centrală, marshrutkas, small kiosks and villages, where cash is often the only option. Withdraw from Maib or Victoriabank ATMs before heading out of the city, as rural machines are scarce.
How do I open a bank account as a newcomer?
Maib and Victoriabank are the easiest for foreigners and have English-capable central branches. Bring your passport, proof of a local address and, in most cases, your IDNP personal number or residence permit. Onboarding is paper-heavy, so allow time and bring photocopies; a Revolut or Wise card is a useful stopgap in the meantime.
Do I have to register my address, and by when?
Yes, if you stay beyond the 90-day visa-free window you must register your residence and apply for a residence permit through the Bureau for Migration and Asylum, and hotels register guests automatically. Start well before the 90 days expire, as overstaying without a permit risks fines and future entry problems. Your host's written proof of accommodation is central to the process.
How affordable is Moldova really?
It is among the cheapest countries in Europe. Rent is your largest cost, but food, eating out and transport are strikingly low, so many people live comfortably in Chișinău on well under the equivalent of 900–1,000 euros a month including rent. The main sting is winter heating bills and pricier imported goods.
How do I get around Chișinău and beyond?
Within the city, cheap trolleybuses and marshrutkas cover most routes, paid in cash on board, and Yango or Bolt taxis are affordable for anything else. There is no metro, and the centre is walkable. For intercity travel, marshrutkas and buses from the central and north stations are the norm, since the railway is slow and limited.
What healthcare should I use before I'm insured?
Until you are enrolled in the CNAM state fund through work or residence, use private clinics such as MedPark, which are affordable and more English-friendly than public hospitals. Carry private or travel health insurance and keep receipts for reimbursement. For any emergency, dial 112, and note that pharmacies handle many minor issues without a prescription.
Can I use my foreign driving licence, and should I drive?
Short-stay visitors can generally drive on a foreign or international licence, but once you become resident you will usually need to exchange it for a Moldovan one; check the current rules with ASP. Roads outside cities can be rough and poorly lit, and driving standards are assertive, so many newcomers rely on cheap taxis and marshrutkas instead.
How do I pay official fees and government charges?
Most state fees, fines and public-service charges can be paid through the MPay government portal or at ASP counters with a receipt, rather than in cash to any individual. Insist on official channels and receipts, and treat anyone offering to 'fast-track' your paperwork for cash with suspicion.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Moldova, start with a free eligibility assessment.