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Africa · Arrival Guide

Just Landed in Morocco? Your First 7 Days

Morocco pairs a low cost of living with a warm, relationship-driven culture, but daily life runs on cash, French, and paperwork done in person. Casablanca is the economic hub, Rabat the administrative capital, and Marrakech the expat and tourism magnet. Your first weeks will centre on getting a local SIM, opening a bank account, and starting your residence card (carte de séjour) file, so keep passport photos and photocopies ready from day one.

Emergency

112

Police 19 · Ambulance 150 · Fire 15

Capital

Rabat

Currency

Moroccan dirham (MAD)

Language

Arabic and Amazigh (Tamazight) are the two official languages; Moroccan Arabic (Darija) is what people actually speak day to day, while French is the working language of business, banking, higher education and much of government. Spanish is common in the north around Tangier and Tetouan, and English is spreading fast among younger people and in tourism, but you should not rely on it for admin.

Dialing code

+212

Getting your bearings in Morocco

Landing in Morocco as a newcomer feels less like arriving in one country and more like arriving in several at once. Casablanca, where most business and international flights land, is a fast, gritty, French-speaking commercial city of five million where deals get done and traffic never really stops. Ninety minutes north by high-speed train, Rabat is calmer, greener and more bureaucratic, home to ministries, embassies and the residence-permit machinery you will soon get to know. Marrakech is the honeypot for tourists and remote workers, all ochre walls and rooftop cafes, while Tangier looks across the strait to Spain and mixes Moroccan, Andalusian and international influences. Fez and Meknes are older and more traditional, and Agadir on the Atlantic coast trades on beaches and sunshine.

The first surprise for most arrivals is the language reality. Official Arabic and Amazigh are on the signage, but the street language is Darija, a Moroccan dialect that even Arabic speakers from the Gulf struggle to follow. French, however, is everywhere that matters administratively: your bank statements, your electricity bill, the forms at the prefecture and most professional meetings will be in French. If you speak it, life is dramatically easier; if you do not, budget for translation help and a lot of patience.

The second surprise is the pace and the cash. Life is slower and more personal than in northern Europe or North America. Relationships come before transactions, small talk is not optional, and a great deal of officialdom happens face to face with photocopies and stamps rather than online. Cards are increasingly accepted in supermarkets and malls, but taxis, markets, cafes, tips and often rent are cash. Expect your first fortnight to be a blur of queues, passport photos and being told to come back tomorrow ("machi mushkil" - no problem). Approached with humour and low expectations of speed, it is genuinely rewarding; approached in a hurry, it is maddening.

Your first 48 hours

The essentials to sort out the moment you land in Morocco.

  1. 1

    Buy a local SIM at the airport

    Maroc Telecom (IAM), Orange and inwi have kiosks in arrivals at Casablanca Mohammed V and Marrakech Menara airports. Bring your passport for the mandatory registration. A prepaid SIM with a data bundle costs roughly 50-100 MAD and activates on the spot, so you can use maps and messaging before you leave the terminal.

  2. 2

    Get cash and small change

    Withdraw dirhams from a bank-branded ATM (Attijariwafa, Bank of Africa/BMCE, CIH) rather than standalone 'Euronet' machines, which charge poor rates and high fees. Choose to be billed in dirhams, not your home currency, to avoid dynamic-conversion markups. Break large notes early, as taxis, cafes and souk stalls rarely have change for a 200 MAD note.

  3. 3

    Reach your accommodation by petit or grand taxi

    Insist on the meter (compteur) in a petit taxi, or firmly agree the fare before you set off. From Casablanca Mohammed V Airport you can also take the ONCF train directly to Casa-Voyageurs and Casa-Port for about 43 MAD in around 40 minutes, which sidesteps traffic and airport taxi mark-ups entirely.

  4. 4

    Photocopy and store your key documents

    Make several photocopies of your passport photo page and entry stamp, and get a batch of passport-sized photos (photos d'identite) taken. Almost every administrative step, from registering a SIM to opening a bank account or lodging your residence file, needs them, and finding a copy shop at the wrong moment wastes hours.

  5. 5

    Note your legal stay limit

    Most visa-exempt nationalities receive 90 days on arrival, stamped in your passport. Check the exact date. If you intend to stay longer, begin gathering documents for the carte de séjour immediately, because the file must be lodged at your local prefecture before those 90 days expire, and overstaying triggers fines and complications.

  6. 6

    Buy bottled water and a local plug adapter

    Tap water is chlorinated and generally considered safe in major cities, but many newcomers drink bottled water for the first few weeks while their stomach adjusts. Morocco uses European-style two-pin Type C and E plugs at 220V, so bring or buy an adapter if your devices are British or North American.

  7. 7

    Save emergency and embassy numbers offline

    Store the key numbers in your phone before you need them: police 19, ambulance (SAMU) 150, fire and civil protection 15, and the universal 112 from any mobile. Note your embassy or consulate contact too. In cities, private clinic ambulances are often faster than the public service, so keep a nearby clinique's number handy.

  8. 8

    Learn a handful of Darija and French phrases

    A few words go a long way. 'Salam' (hello), 'shukran' (thank you), 'bslama' (goodbye) and 'la shukran' (no thank you) smooth every interaction, while basic French numbers help with prices and taxis. People respond warmly to any effort, and it visibly reduces the 'tourist tax' you get quoted.

Your first week checklist

  • Buy and register a local prepaid SIM (Maroc Telecom, Orange or inwi) with your passport, and top it up with a data bundle so you can use maps, banking and messaging apps immediately.
  • Withdraw a working float of dirhams from a proper bank ATM and break the large notes early by buying small items, since taxis and cafes rarely hold change for a 200 MAD note.
  • Get a stack of passport-sized photos (photos d'identite) taken at any photo shop and make at least ten photocopies of your passport photo page and entry stamp - almost every admin step demands them.
  • Confirm your legal stay limit from the entry stamp (usually 90 days for visa-exempt nationalities) and, if you plan to stay longer, start assembling your carte de séjour file straight away.
  • Open a bank account, or at least book an appointment, at Attijariwafa Bank, Bank of Africa (BMCE), CIH Bank or Societe Generale Maroc, bringing your passport and any proof of address or work contract.
  • Sort out somewhere longer-term to live via Avito, Mubawab, a local agent (agence immobiliere) or expat Facebook groups, and get a rental contract you can use as proof of address.
  • Register your address for the residence file and, if you are employed, check that your employer has started your CNSS (social security) enrolment.
  • Locate your nearest reputable private clinic (clinique) and a pharmacy, and note that pharmacies here dispense a lot of medication without a prescription and can advise on minor issues.
  • Download the everyday apps you will lean on (Careem or InDrive for rides, Glovo for delivery, ONCF for trains, WhatsApp for basically everyone) and save key numbers offline.

Getting connected

Mobile coverage is strong across cities and along main roads, 4G is the standard and 5G is rolling out in major centres led by Maroc Telecom and Orange. Prepaid SIMs are cheap, quick and require only your passport to register. Home fibre and ADSL are widely available in urban areas, but installation and activation can take one to two weeks and often needs a local contract and address.

Typical cost: Prepaid SIM 30-50 MAD; monthly data bundles roughly 50-150 MAD; home fibre from around 300 MAD/month depending on speed

Maroc Telecom (IAM)Orange Marocinwi

Money & banking

The dirham is a closed currency you cannot legally buy abroad in quantity, so plan to change euros or dollars or withdraw from an ATM on arrival rather than turning up with a wallet of dirhams. Card acceptance is growing in supermarkets, malls, chain shops and hotels, but everyday life - taxis, markets, cafes, street food and tips - remains heavily cash-based.

Opening an account: Foreigners can open a resident or non-resident account at Attijariwafa Bank, Bank of Africa (BMCE), CIH Bank or Societe Generale Maroc. For a full resident account expect to show your passport, proof of address and often a residence card or work contract; a non-resident (compte en devises/convertible) account is easier to open with just a passport but limits some local services. CIH Bank is often praised for its app and English-friendlier onboarding.

Cash: Cash is king. Markets (souks), petit taxis, small shops, tips, parking guardians and street food are effectively cash-only, and many landlords still expect rent handed over in cash. Keep a mix of small notes and coins, since breaking a 200 MAD note for a 15 MAD purchase is a daily challenge.

Tipping: Tipping (pourboire) is expected but modest: round up or leave 5-10% in restaurants, a few dirhams for cafe waiters, petrol attendants and hotel porters, and 2-5 MAD for the parking guardians (gardiens) who watch your car on the street.

Registration & residency

Short stays within the 90-day visa-exempt allowance do not require registration. Anyone intending to live in Morocco beyond 90 days must apply for a residence permit (carte de séjour) at the Bureau des Étrangers of the local police prefecture, which formally registers your address and legal residence. The application must be lodged before the entry stamp expires, and the process typically involves submitting a file (passport, photos, proof of address, proof of income or a work contract, and a completed form), then waiting several weeks to a few months for the card, sometimes via an interim receipt (recepisse). Tourists staying under 90 days in hotels or registered accommodation are recorded by the establishment and need take no further action.

Deadline: Lodge the carte de séjour application before your 90-day entry stamp expires

Where: The Bureau des Étrangers at your local police prefecture (préfecture de police), in the district where you live

Documents to keep handy:

  • Your passport with the entry stamp, plus several photocopies of the photo page and the stamp, which you will hand over constantly.
  • A generous supply of passport-sized photos (photos d'identite) - buy far more than you think you need, as banks, SIM registration and the prefecture all want them.
  • Proof of address such as a rental contract (contrat de bail) or a recent utility bill in your name, needed for a full resident bank account and the carte de séjour.
  • Proof of income or means: a work contract (contrat de travail), recent bank statements, or evidence of remote income and savings for the residence file.
  • For anyone driving, your national or international driving permit; you can drive on a foreign licence during your legal stay but should confirm exchange rules once resident.
  • Any civil documents you may need legalised (birth, marriage or degree certificates), ideally apostilled or authenticated before you arrive, as doing it later from Morocco is slow.

Getting around

Cities rely on colour-coded petit taxis (metered, small, short trips within the city) and grand taxis (usually shared, older Mercedes, for longer or intercity routes). Casablanca and Rabat have modern tram networks that are cheap and reliable, and ONCF operates a good national rail system, including the Al Boraq high-speed line linking Tangier, Rabat and Casablanca in a fraction of the road time.

From the airport: From Casablanca Mohammed V Airport, the ONCF train runs directly to Casa-Voyageurs and Casa-Port for about 43 MAD in roughly 40 minutes, generally the fastest and cheapest option. A petit or grand taxi into central Casablanca costs around 250-300 MAD, so agree the fare first. From Marrakech Menara Airport, a taxi to Gueliz or the medina is a short ride of roughly 70-150 MAD if negotiated.

CareemInDriveHeetchONCF (train tickets)

Finding a home

Most newcomers rent unfurnished or furnished flats through estate agents (agences immobilieres), expat Facebook groups, or the big local classifieds sites Avito and Mubawab. Furnished short-term rentals in Marrakech and Casablanca command a premium, especially anything marketed to foreigners, while longer unfurnished leases negotiated in French or Darija are far cheaper and better value.

Typical rent: A furnished one-bedroom in central Casablanca or Marrakech runs roughly 4,000-8,000 MAD/month; unfurnished long-term flats outside the prime areas are often 2,500-5,000 MAD/month

Deposit norm: Usually one to two months' rent as a deposit (caution), plus the first month upfront; agency fees are typically around one month's rent. Get a written contract (contrat de bail), as you will need it as proof of address for your bank and residence file

Healthcare

Morocco runs a two-tier system: public hospitals that are affordable but often overstretched and under-equipped, and well-regarded private clinics (cliniques) concentrated in the big cities. Expats and most Moroccans who can afford it use private clinics and private GPs, where the standard of care is good but payment is usually upfront, then reclaimed from insurance.

How to access it: For non-emergencies, book directly with a private clinic or a GP (medecin generaliste) - there is no gatekeeping referral system, so you can approach specialists directly. Pharmacies are widespread, dispense many medicines without a prescription and are a good first stop for minor issues. For emergencies, private clinic emergency rooms (urgences) are usually faster than public ones; dial 150 for a SAMU ambulance, though private ambulances are often quicker in cities.

Insurance: Formally employed workers are enrolled in CNSS with AMO public health cover, but most expats also carry private or international health insurance to access private clinics without large out-of-pocket costs. If you are self-employed or on a remote income, arrange international cover before or soon after arriving.

Culture & etiquette

  • Greet warmly and take time for small talk before business; launching straight into a transaction is seen as cold. A handshake is standard, though some observant people avoid mixed-gender contact, so let the other person lead.
  • Use your right hand for eating, giving and receiving, especially from shared dishes like couscous or a communal tagine. The left hand is traditionally considered unclean.
  • Accept mint tea when it is offered; hospitality is central and refusing outright can cause offence. If you genuinely cannot, decline gently and with thanks.
  • Dress modestly, particularly outside tourist zones and near mosques, covering shoulders and knees. This is less about rules than about blending in and avoiding unwanted attention, and it matters more for women.
  • During Ramadan, avoid eating, drinking or smoking in public during daylight hours out of respect, even though many cafes catering to tourists stay open.
  • Bargaining is expected in souks and with taxis but not in supermarkets or fixed-price shops; stay good-humoured, start well below the asking price, and be prepared to walk away.
  • Show respect for religion and the royal family; a little deference in conversation and dress goes a long way in building goodwill.

Things to watch out for

  • Non-Muslims cannot enter most functioning mosques, so do not attempt to go inside except at sites explicitly open to visitors, such as the Hassan II Mosque in Casablanca.
  • Avoid public discussion of the monarchy, the king, or the Western Sahara issue; these are legally and socially sensitive, and criticism can cause real problems.
  • Public displays of affection are frowned upon, and same-sex relationships and sex outside marriage remain criminalised, so discretion is genuinely important.
  • Photographing people, especially women, without permission causes offence, and some vendors, performers or 'water sellers' will demand money the moment you point a camera.
  • Cannabis is culturally visible in some regions but drugs remain illegal and enforced; accepting an offer from a stranger can be a set-up.

Apps to download before you land

Careem

Ride-hailing with upfront fares in Casablanca and other cities, avoiding taxi meter arguments

InDrive

Ride-hailing where you can propose your own fare, popular and cheap in several Moroccan cities

Avito

Morocco's biggest classifieds site for flats, furniture, cars and used goods

Mubawab

Property portal for rentals and sales, useful when flat-hunting through agents

Glovo

Food, grocery and pharmacy delivery across major cities

ONCF

Booking and checking national and Al Boraq high-speed train tickets

WhatsApp

The default channel for landlords, agents, businesses and social contact - almost everyone uses it

Where newcomers live

Where you settle depends heavily on which city you have moved to and whether you want a modern flat, a traditional riad or a coastal base. Casablanca and Rabat suit those working locally, Marrakech and Agadir draw remote workers and lifestyle movers, and Tangier appeals to those wanting one foot in Europe. Within each city the newer villes nouvelles offer apartments and amenities, while the historic medinas offer character at the cost of convenience.

Casablanca - Maarif & Gauthier

Central, walkable and cosmopolitan, packed with cafes, restaurants, shops and modern flats. Popular with professionals and younger expats who want city life, though rents are among the highest in the country and traffic is relentless.

Rabat - Agdal & Hassan

Leafy, calmer and more administrative, close to ministries and embassies. Agdal is smart and residential with good cafes; the whole city is greener, safer-feeling and slower-paced than Casablanca, which suits families and diplomats.

Marrakech - Gueliz & Hivernage

The modern ville nouvelle beside the old medina, full of restaurants, coworking spaces and furnished rentals. A magnet for remote workers and lifestyle movers who want sun, character and a lively scene without living inside the ancient walls.

Tangier - Malabata & Centre

A northern port city looking across to Spain, mixing Moroccan, Andalusian and international influences. Malabata offers modern seafront flats; the centre is walkable and cheaper than Casablanca, appealing to those wanting Europe within ferry reach.

Agadir - Founty & Centre

A rebuilt Atlantic beach city with a relaxed, resort feel and reliable sunshine. Founty is the modern seafront district; popular with retirees, surfers and remote workers who prioritise coast, calm and lower costs over big-city buzz.

What things cost

Morocco is affordable by European and North American standards, especially outside prime Casablanca and Marrakech. Rent, eating out, transport and domestic help are cheap; imported goods, cars, electronics and international-standard private healthcare are where costs climb. A single person can live comfortably on a modest budget in most cities, though furnished short-term rentals in tourist hotspots erode that advantage quickly.

Rent, 1-bed flat in city centre4,000-7,000 MAD/month (higher furnished in Casablanca/Marrakech)
Rent, 1-bed flat outside centre2,500-4,500 MAD/month
Monthly city transit (tram/bus pass)around 230-300 MAD
Coffee (espresso/cafe)12-25 MAD
Mid-range dinner for two250-450 MAD
Utilities (electricity, water) for a flat400-800 MAD/month
Mobile plan with data50-150 MAD/month
Gym membership300-600 MAD/month
Petit taxi starting fare (daytime)around 7-8 MAD then metered
Monthly groceries (one person)1,500-2,500 MAD

Staying safe & avoiding scams

Morocco is generally safe with low levels of violent crime, and most newcomers feel comfortable moving around cities day and night. The realistic risks are petty: pickpocketing and bag-snatching in crowded medinas and markets, persistent touts and unofficial "guides", and overcharging aimed at foreigners. Keep valuables out of sight, be firm but polite when declining help, and use bank ATMs inside branches rather than isolated ones at night. Solo women will get more attention and comments than in northern Europe, so dressing modestly and walking with purpose helps. Avoid political demonstrations, do not discuss the monarchy or Western Sahara publicly, and be aware that recreational drugs are illegal and enforced despite the visible cannabis culture in some areas.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Fake or 'closed' destination detours

Unofficial guides and some taxi drivers claim your hotel, riad or a shop is closed, full, moved or dangerous, then steer you to a place that pays them commission. It is one of the most common medina tactics. Confirm addresses yourself using maps, keep your booking to hand, and politely but firmly decline unrequested 'help' or escorts.

Taxi meter and overcharging tricks

Petit taxi drivers may claim the meter is broken, that it is a fixed 'tourist' price, or refuse to reset it. Insist on the compteur, or agree a specific fare before getting in. Know that the daytime meter starts around 7-8 MAD, and that a short city hop should cost tens of dirhams, not hundreds; if in doubt, use a ride-hailing app for a transparent price.

Currency, ATM and 'friendly help' traps

Standalone Euronet ATMs and informal street money changers give poor rates and high fees, and some quote in euros to disguise the markup. Use in-branch bank ATMs and always choose to be charged in dirhams. Be wary of strangers who insist on 'helping' at the machine or offering to change money on the spot - it is either skimming or a bad rate.

Souk and henna pressure selling

In busy tourist spots, someone may grab your hand to apply henna, drape goods over you, or 'gift' an item, then aggressively demand payment. Rugs, spices and 'antiques' are also frequently overpriced with theatrical hard-sell. Keep your hands to yourself, do not accept anything described as free, and set a firm budget before you start bargaining.

Frequently asked questions

Do I need to speak Arabic to get by?

No, but French goes a very long way. Government offices, banks and professional life run largely in French, while everyday street life uses Moroccan Arabic (Darija). English is limited outside tourism and younger crowds, so basic French plus a few Darija phrases makes daily admin and shopping far smoother and cuts down the 'tourist' pricing.

How do I get a residence card (carte de séjour)?

Apply at the Bureau des Étrangers of your local police prefecture before your 90-day entry stamp expires. You typically need your passport, several photos, proof of address, proof of income or a work contract, and a completed file. Approval and the physical card can take several weeks to a few months, sometimes with an interim receipt (recepisse) issued in the meantime.

Is Morocco safe for new arrivals?

Broadly yes. Violent crime is low and cities feel comfortable, but petty theft, pickpocketing and pushy touts are common in medinas and tourist areas. Keep valuables secure, be firm but polite with hustlers, use in-branch ATMs, and steer clear of political demonstrations. Solo women will face more attention and should dress modestly and walk with purpose.

Can I drink the tap water?

Tap water is chlorinated and generally considered safe in major cities like Casablanca, Rabat and Marrakech. Many newcomers still drink bottled water for the first few weeks while adjusting, and outside big cities or in rural areas bottled water is the safer default. A simple filter jug is a cheap compromise for long stays.

Will my foreign bank card work?

Yes at bank ATMs, larger supermarkets, malls and hotels, though you should always choose to be charged in dirhams rather than your home currency to avoid poor conversion. Carry cash for taxis, souks, cafes and small businesses, which are effectively cash-only. Notify your home bank of travel to avoid your card being blocked.

How do I open a bank account as a foreigner?

Visit a branch of Attijariwafa Bank, Bank of Africa, CIH Bank or Societe Generale Maroc with your passport. A non-resident (convertible) account is easy to open and useful early on; a full resident account usually needs proof of address and a residence card or work contract. CIH Bank is often recommended for its app and smoother onboarding.

What is the best way to find somewhere to live?

Start on Avito and Mubawab for listings, join city-specific expat Facebook groups, and consider a local agent (agence immobiliere) who can negotiate in French or Darija. Expect to pay one to two months' deposit plus the first month upfront, and about a month's rent in agency fees. Always insist on a written contract, which you also need for your bank and residence file.

How do I get around cities and between them?

Within cities, use metered petit taxis (or ride-hailing apps like Careem and InDrive for upfront prices), plus the tram in Casablanca and Rabat. Between cities, ONCF trains are comfortable and reliable, with the Al Boraq high-speed line connecting Tangier, Rabat and Casablanca. Grand taxis and CTM or Supratours coaches cover routes the train does not.

What should I budget to live comfortably?

It varies by city, but a single person can live well on roughly 8,000-15,000 MAD a month including rent in most cities, less outside Casablanca and Marrakech. Rent, eating out and transport are cheap; imported goods, cars, electronics and international private healthcare are where costs rise. Furnished rentals aimed at foreigners can quickly erode the affordability advantage.

How does healthcare work if I get sick?

Use private clinics (cliniques) and private GPs for good, prompt care, paying upfront and reclaiming from insurance. There is no referral gatekeeping, so you can see specialists directly, and pharmacies handle many minor issues without a prescription. Arrange private or international health insurance, and for emergencies dial 150 for an ambulance or head to a private clinic's urgences.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Morocco, start with a free eligibility assessment.