Middle East · Arrival Guide
Just Landed in Oman? Your First 7 Days
Oman is calm, safe and orderly, with a lower cost of living than neighbouring Gulf states and a slower pace than Dubai. Almost everything for a foreign resident runs through your employer and your residency card (Bitaqa): they sponsor your work visa, your labour clearance and the Resident Card that unlocks a SIM, a bank account and a tenancy. Muscat is spread out along the coast, so budget for a car early. The Omani Rial is one of the world's strongest currencies, so prices in rials look deceptively small.
9999
Police 9999 · Ambulance 9999 · Fire 9999
Muscat
Omani Rial (OMR)
Arabic (official); English widely spoken in business, retail and healthcare
+968
Getting your bearings in Oman
Oman surprises most newcomers by how relaxed and unhurried it feels compared with the glass-tower rush of Dubai or Doha next door. The Sultanate is conservative, deeply hospitable and visibly proud of its heritage, and daily life tends to move at a gentler pace. Your first weeks will feel dominated by paperwork and waiting: the medical fitness test, the labour clearance, the Resident Card, then the SIM, the bank account and the tenancy that all depend on it. Almost every practical step is gated by your employer's PRO (public relations officer), so progress often depends on someone else's timeline rather than your own.
Geographically, most expats land in Muscat, the capital, which is not a compact downtown but a long ribbon of districts strung for 40-plus kilometres along the coast between the mountains and the sea. Ruwi is the older commercial and Indian-community heart; Al Khuwair and Ghubra are the busy modern middle; Qurum, Azaiba and Muscat Hills lean more upmarket. Beyond the capital, Salalah in the far south (green and monsoon-washed each khareef season), Sohar and Sur are the other main towns where jobs cluster, particularly in oil, gas, logistics and ports.
Language is rarely a barrier in professional and city life. Arabic is official, but English is the working language of business, banking, private healthcare and most retail, and a huge South Asian workforce means Hindi, Urdu and Malayalam are everywhere too. What genuinely catches people out is the geography and the car dependence: without a vehicle, an ordinary errand can eat an hour. Expect Friday to be the quiet holy day, shops to close for the midday and afternoon prayer lulls, and the summer heat from June to September to be genuinely punishing. Adjust your errands to mornings and evenings, and the rhythm quickly starts to make sense.
Your first 48 hours
The essentials to sort out the moment you land in Oman.
- 1
Get your residency process started with your employer
Your employer's PRO files for your Resident Card (Bitaqa Muqeem) and labour clearance through the Royal Oman Police. Before the card can be issued you must pass a medical fitness test, a blood test and chest X-ray, at an approved clinic. Hand over your passport, offer letter and passport photos on day one and ask your PRO for a realistic timeline, as everything else depends on this card.
- 2
Buy a local SIM at the airport
Omantel and Ooredoo have staffed counters in the Muscat International Airport arrivals hall. A tourist SIM is activated in minutes against your passport and gives you data and calls immediately. Once your Resident Card is issued you will need to re-register the number, or take a fresh postpaid line, against the card to keep it long term.
- 3
Draw cash and learn the baisa
Use an airport ATM to withdraw Omani Rials rather than exchanging money at a poor kiosk rate. The rial divides into 1,000 baisa, so a 500 baisa note is half a rial and a 100 baisa coin is a tenth. Carry a mix of small notes and coins for taxis, corner shops (baqalas) and parking machines, which rarely give change.
- 4
Sort your ride from the airport into the city
Muscat International Airport (MCT) sits about 30 to 40 minutes from central Muscat. Use the official Marhaba metered taxi desk in arrivals (roughly 8 to 15 OMR to central districts), book through a ride-hailing app such as OTaxi or Marhabtain, or take a pre-arranged hotel or company car. Avoid kerbside drivers who quote inflated flat fares to newcomers.
- 5
Confirm exactly where your accommodation is
Muscat is a long, thin city, so which district you land in shapes your entire commute. Confirm whether you are in Ruwi, Qurum, Al Khuwair, Ghubra, Azaiba or Muscat Hills before you travel. Save your building's nearest landmark and a pinned map location, because street numbering is rarely used and drivers navigate by landmarks.
- 6
Buy water, a local plug adapter and heat essentials
Oman uses UK-style three-pin Type G sockets at 240V, so British appliances work but many others need an adapter. Stock up on bottled water, sunscreen and a reusable bottle from a Lulu, Carrefour or Al Meera supermarket on your first day. Between June and September the heat is severe, so keep hydrated and plan errands for early morning or after sunset.
- 7
Save key contacts and note the emergency number
Programme 9999 into your phone, which is Oman's single unified number for police, ambulance and fire. Save your employer's PRO, your building's contact and your embassy or consulate details. Keep a photo of your passport, entry visa and offer letter on your phone in case an office asks for them before your card is ready.
- 8
Locate your nearest supermarket, pharmacy and clinic
Within the first day or two, walk or drive your immediate area to find the closest supermarket, pharmacy and clinic. Chains like Lulu Hypermarket, Carrefour and Al Meera cover groceries, while Badr Al Samaa and Aster run widely spread clinics and pharmacies. Knowing where basic services are removes a lot of first-week friction.
Your first week checklist
- Chase your employer's PRO to book your medical fitness test (blood test and chest X-ray) at an approved clinic, as your Resident Card cannot be issued until it clears.
- Take a permanent postpaid SIM or re-register your tourist SIM against your Resident Card once it is issued, so you keep the same number long term.
- Open a salary bank account at the bank your employer nominates (commonly Bank Muscat, NBO, Sohar International or Bank Dhofar), bringing your passport, Resident Card and employment letter.
- Sign your tenancy contract and, ideally, have it registered with the municipality so your utilities and any future disputes are properly documented.
- Set up electricity and water accounts in your name (or confirm the landlord has, and how you are billed) and register for the relevant utility payment portal or app.
- Register with a nearby clinic or hospital in your insurance network and confirm your Dhamani health insurance card, provider and whether dependants are covered.
- Download and set up the daily-life apps: OTaxi or Marhabtain for taxis, your bank's mobile app, Omantel or Ooredoo for your line, and Talabat for deliveries.
- Buy a monthly public-transport option or start arranging a car (lease, purchase or company vehicle), since Muscat's spread makes getting around without wheels slow.
- If you plan to drive, begin converting your foreign driving licence to an Omani licence through the ROP, as many nationalities can convert without a fresh test.
Getting connected
Coverage is strong across Muscat and the main coastal towns and reliable along the interior highways, with 4G everywhere and 5G in the capital. Prepaid tourist SIMs activate in minutes on your passport, but a permanent postpaid line and home fibre both require your Resident Card once it is issued.
Typical cost: Prepaid data bundles from around 3-6 OMR/month; unlimited postpaid plans roughly 12-20 OMR/month; home fibre broadband from about 25 OMR/month depending on speed.
Money & banking
The Omani Rial is pegged to the US dollar at roughly 1 OMR = 2.60 USD, making it one of the strongest currencies in the world, so a price that reads as a small number is often larger than it looks. There is no personal income tax on salaries. Card and phone payments are widely accepted in cities, but cash still rules for small everyday purchases.
Opening an account: Open a salary account once your Resident Card is issued; your employer usually nominates a bank. Bank Muscat, National Bank of Oman (NBO), Sohar International and Bank Dhofar are the main foreigner-friendly banks, all with strong mobile apps. Bring your passport, Resident Card and a salary or employment letter, and expect the account to be opened within a few days.
Cash: Cities are increasingly card- and app-friendly, and contactless is common in supermarkets and restaurants, but taxis, baqalas (corner shops), traditional souqs and rural areas remain cash-only. Keep baisa coins and small notes for daily use, and do not assume a small vendor can break a large note.
Tipping: Tipping is appreciated but not obligatory. Round up taxi fares to the nearest rial, leave around 10% in restaurants if a service charge is not already included, and 500 baisa to 1 OMR for hotel porters or a helpful delivery rider.
Registration & residency
Foreign workers do not self-register a home address the way you might in Europe, but you are legally required to hold a valid Resident Card (Bitaqa Muqeem) tied to your employer-sponsored work visa. The card must be issued shortly after you arrive on an employment visa and carried at all times, as police can ask to see it. It is also the master document that unlocks a bank account, a postpaid SIM, home broadband and a registered tenancy, so treat obtaining it as your single most important early task.
Deadline: Residency and medical formalities are typically completed within about 30 days of arrival on an employment visa; your employer's PRO drives the timeline, so chase them if it stalls.
Where: Royal Oman Police (ROP) directorates handle residency and the Resident Card; in practice your employer's PRO submits the paperwork and takes you for the medical and biometrics on your behalf.
Documents to keep handy:
- Your passport with the valid employment (work) visa and entry stamp, which almost every office will ask to see and photocopy.
- Your signed employment offer letter or contract, needed for the bank account, tenancy and various residency steps.
- Multiple passport-sized photographs (white background) for the Resident Card, bank forms and other applications.
- Educational and professional certificates, ideally attested/legalised, as some sectors require them for labour clearance or licence recognition.
- Your Resident Card (Bitaqa Muqeem) once issued, which you should carry at all times as police can ask to see it.
- Your foreign driving licence (and an International Driving Permit if you have one) if you intend to drive or convert to an Omani licence.
Getting around
Muscat is car-dependent and sprawling, and public transport is limited to Mwasalat buses on the main corridors, so most residents drive or use ride-hailing apps. Metered taxis exist, but many older orange-and-white taxis are unmetered, so agree the fare before getting in or use an app for a fixed price. Roads are generally excellent, but speed cameras and radar enforcement are strict.
From the airport: Muscat International Airport (MCT) sits about 30 to 40 minutes from the city centre. Options are the official Marhaba metered taxi desk in arrivals (roughly 8 to 15 OMR to central Muscat depending on district), a ride-hailing app such as OTaxi or Marhabtain, a Mwasalat public bus to the city, or a pre-booked hotel or company car.
Finding a home
Most expats rent unfurnished or semi-furnished flats and villas, arranged through an agent, a broker's listing or a company housing allowance. Leases usually run 12 months, and utilities such as electricity and water are typically billed separately on top of rent. Popular expat areas include Al Khuwair, Ghubra, Qurum, Azaiba and Muscat Hills, with Al Mouj and Muscat Hills at the premium, freehold-friendly end.
Typical rent: A one-bedroom flat in Muscat runs roughly 200-350 OMR/month; a two- to three-bedroom flat or small villa 400-700 OMR/month, higher in prime coastal or gated developments.
Deposit norm: Expect one month's rent as a security deposit plus post-dated cheques or advance rent; some landlords ask for several months upfront, so negotiate and always sign a proper written tenancy contract, ideally registered with the municipality.
Healthcare
Oman has good private healthcare in Muscat and government hospitals nationwide, and standards in the main private hospitals are high. Foreign residents generally rely on employer-provided private health insurance, which is being made mandatory for private-sector expats under the national Dhamani unified health insurance scheme now rolling out across the country.
How to access it: For non-emergencies, book directly at a private hospital or clinic such as Muscat Private Hospital, Badr Al Samaa or Aster clinics, or any provider in your insurer's network, and bring your insurance card. For emergencies dial 9999 for an ambulance, or go straight to a hospital A&E, where private hospitals will stabilise you regardless of paperwork.
Insurance: Private-sector employers are required to provide health insurance under the Dhamani scheme, which sets a basic minimum coverage (currently up to around OMR 4,500 a year for essential inpatient, outpatient, emergency and diagnostic care). Confirm your policy card, provider network and annual limit on arrival, and check specifically whether dependants and maternity are included.
Culture & etiquette
- Dress modestly in public: cover shoulders and knees, and dress conservatively when visiting mosques, government offices or traditional areas.
- Use your right hand for eating, greeting and giving or receiving items, as the left is considered unclean.
- Greetings matter: a warm 'As-salaamu alaikum' and a little unhurried small talk before getting to business is expected and valued.
- Accept coffee (kahwa) and dates when offered in homes or offices, as hospitality is central and refusing outright can seem rude.
- During Ramadan, do not eat, drink or smoke in public during daylight hours out of respect, and expect shorter working hours.
- Ask before photographing people, especially Omani women, and be discreet with cameras around private homes.
- Friday is the holy day and the quietest of the week, with many shops opening late; plan errands around prayer-time closures.
Things to watch out for
- Public displays of affection, drunkenness and swearing can lead to fines or arrest; Oman is conservative and rules are enforced.
- Alcohol is legal only in licensed hotels and restaurants, or at home with a personal liquor licence; never drink and drive, as penalties are severe.
- Do not photograph government buildings, military sites, airports, ports or people without permission.
- Criticising the Sultan, the government, the ruling family or Islam publicly or online is illegal and taken seriously.
- Cohabitation and relationships outside marriage sit in a legal grey area, so be aware and discreet about your living arrangements.
Apps to download before you land
OTaxi
Local ride-hailing with fixed, transparent fares and driver tracking across Muscat.
Marhabtain
Muscat taxi-hailing app, useful as an alternative for fixed-fare rides including from the airport.
Omantel / Ooredoo
Manage your SIM, top up data, and pay mobile and home broadband bills.
Bank Muscat mBanking
Mobile banking, transfers and bill payments for one of the leading local banks (NBO, Sohar International and Bank Dhofar have their own apps).
Talabat
Food and grocery delivery across Muscat and larger towns.
Mwasalat
Public bus routes, timetables, fares and airport bus services.
ROP (Royal Oman Police)
Official traffic-fine payments, licence, visa and residency-related services.
Where newcomers live
Muscat is not one downtown but a long chain of districts along the coast, so newcomers usually choose an area by commute and budget rather than by a single city centre. Ruwi is the older, denser commercial hub; Al Khuwair and Ghubra are the busy modern middle; Qurum, Azaiba and Muscat Hills sit more upmarket and coastal. Salalah and Sohar are the main options for those posted outside the capital.
Al Khuwair
The busy modern heart of expat Muscat, packed with offices, ministries, restaurants, gyms and mid-range flats. Central and well connected, with a good balance of price and convenience, though traffic and parking can be tight at peak times.
Qurum
Upmarket and green, with a long public beach, parks, malls and a mix of older villas and newer flats. Popular with families and professionals who want to be near the coast, and priced accordingly at the higher end of Muscat rents.
Ghubra
A dense, practical residential and commercial belt next to Al Khuwair, full of apartment blocks, supermarkets and small businesses. Good value and central, with an easy commute along the main Sultan Qaboos highway.
Azaiba
A quieter coastal district favoured by families, with beachfront, villas and newer developments. Slightly further out but calmer, greener and with easy motorway access towards the airport and city centre.
Ruwi
The older commercial and banking core, sometimes called 'little India' for its large South Asian community, markets and affordable flats. Lively and well served, but denser, busier and less polished than the newer western districts.
Muscat Hills / Al Mouj
Master-planned upmarket communities with marinas, golf, and freehold options open to foreigners. The premium end of the market, favoured by senior expats and those wanting a resort-style, self-contained neighbourhood.
What things cost
Oman is noticeably cheaper than Dubai or Doha for rent, dining and daily life, and there is no personal income tax on salaries, which helps take-home pay. Rents look small because the rial is strong, but imported goods, alcohol and a car push costs up. Figures below are rough monthly guides in Omani Rial (OMR) for Muscat; 1 OMR is worth roughly 2.60 USD.
Staying safe & avoiding scams
Oman is consistently ranked among the safest countries in the Middle East, with very low violent crime and a calm, orderly public life, so as a newcomer you can move around, including at night, with reasonable confidence. The genuine risks are practical rather than criminal: road accidents are the biggest danger, so drive defensively, respect strict speed cameras and never drink and drive, and the summer heat can be dangerous, so stay hydrated and avoid the midday sun. Petty theft is uncommon but keep normal caution in crowded souqs, respect local laws and customs closely, save the unified emergency number 9999, and carry your Resident Card, and you will rarely have any trouble.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Unmetered taxi overcharging
Older orange-and-white taxis often have no meter and quote inflated flat fares to newcomers, especially at the airport, malls and souqs. Agree the price clearly before getting in, or avoid the problem entirely by using the OTaxi or Marhabtain apps, which give you a fixed fare up front and a record of the trip.
Fake job offer and visa fees
Fraudsters send unsolicited 'job offers' for Oman, sometimes copying real company names, then ask you to pay processing, visa or clearance fees upfront. A legitimate Omani employer sponsors and pays for your work visa and never asks you to wire money to secure the role. Treat any request for advance payment as a red flag and verify the company independently.
Rental deposit and cheque fraud
Bogus landlords advertise flats they do not own, often at a suspiciously good price, and demand a deposit or post-dated cheques before you can even view. Only pay after viewing the property in person, verifying the landlord's ownership, and signing a proper written tenancy contract, ideally registered with the municipality. Be wary of deals pushed to complete urgently.
Fake ROP, bank or delivery messages (phishing)
Scam texts and WhatsApp messages pose as the Royal Oman Police, your bank or a courier, warning of a 'fine', 'blocked card' or 'held parcel' and linking to a fake payment page. Never enter card details, OTPs or passwords from a link in a message. Banks and the ROP will not ask for your PIN or one-time code, so pay fines only through the official ROP channels and app.
Frequently asked questions
Do I need my Resident Card for everyday tasks?
Yes. The Resident Card (Bitaqa) is essential for opening a bank account, taking a postpaid SIM or home broadband, signing a registered tenancy and clearing many government services. Carry it with you at all times, as police can ask to see it. Treat getting it issued as your top priority in the first month.
Is Oman expensive compared with Dubai?
No. Oman is noticeably cheaper than Dubai or Qatar for rent, dining and daily life, though imported goods, cars and alcohol are costly. There is no personal income tax on salaries, which helps take-home pay. The main hidden cost for most newcomers is running a car, which the city's spread makes hard to avoid.
Can I drink alcohol in Oman?
Yes, but only in licensed hotels, bars and restaurants, or at home if you hold a personal liquor licence obtained through your residency. Alcohol is not sold in ordinary supermarkets and is heavily taxed. Public drunkenness and drink-driving carry heavy penalties, so keep any drinking private and discreet.
How do I get around without a car?
It is possible but limiting. Mwasalat buses cover the main corridors and ride-hailing apps such as OTaxi and Marhabtain work well in Muscat, but the city is spread over more than 40 kilometres, so trips can be slow and costly. Most long-term residents buy or lease a car within a few months, especially outside the central districts.
Can I drive on my foreign licence?
Visitors can drive on a foreign or international licence short term, but as a resident you should convert to an Omani driving licence through the ROP once your Resident Card is issued. Many nationalities, including the UK and several others, can convert without sitting a fresh test; others may need to test. Check your specific case with the ROP.
Is Oman safe day to day?
Oman is one of the safest countries in the region, with very low violent crime and a generally calm, orderly feel. Petty theft is uncommon but not unheard of in crowded markets, and the biggest real risks are road accidents and the summer heat. Common sense, respecting local laws and driving carefully cover almost everything.
Can I bring my family and are schools available?
Yes, if you meet the salary threshold your employer can sponsor family members on dependant visas, and there are numerous international schools in Muscat following British, American, Indian and IB curricula. School fees and places fill up, so start applications early. Confirm whether your health insurance covers dependants when you arrive.
How does the weather affect daily life?
Summers from June to September are extremely hot, often above 40C, so life shifts indoors and errands move to early mornings and evenings. Winters (November to March) are pleasant and are the season for beaches and mountains. The far south around Salalah is uniquely green during the khareef monsoon from June to September, drawing many visitors.
How do I send money home?
Licensed exchange houses such as Al Ansari, Lulu Exchange, Oman UAE Exchange and GCC Exchange handle most remittances, alongside your bank's transfer services. Compare rates and fees, as exchange houses are often cheaper and faster than banks for smaller transfers. You will need your Resident Card and account details to send money.
What is the working week and weekend?
The standard weekend in Oman is Friday and Saturday, with Sunday the first working day. Friday is the holy day, so many shops open later and government offices are closed both days. Working hours often start early to beat the heat, and during Ramadan the day is shortened for everyone.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Oman, start with a free eligibility assessment.