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Latin America & Caribbean · Arrival Guide

Just Landed in Panama? Your First 7 Days

Panama uses the US dollar, so you will not need to change money on arrival, though the country mints its own Balboa coins alongside American ones. Panama City is modern and comfortable, but Spanish carries you far further than English once you leave the banking district, and bureaucracy runs on physical paperwork, patience and photocopies. Your first priorities are a local SIM, a way to receive cash, and understanding that the informal economy still runs heavily on notes.

Emergency

911

Police 104 · Ambulance 911 · Fire 103

Capital

Panama City

Currency

US Dollar (USD), legally the Balboa (PAB), pegged and used interchangeably at 1:1

Language

Spanish (official); English widely spoken in Panama City business, banking and expat circles, and in the former Canal Zone

Dialing code

+507

Getting your bearings in Panama

Panama surprises most newcomers by feeling more familiar than they expect and more foreign than they were prepared for, often within the same afternoon. Panama City itself has a skyline of glass towers that would not look out of place in Miami or Dubai, air-conditioned malls, US-brand supermarkets and the dollar in your pocket. Then you step outside into 32-degree heat with tropical humidity, hail a bus painted like a carnival float, and realise that the person selling you a phone chip only speaks Spanish and that almost nothing runs on street numbers. The country runs on two speeds at once: a slick international banking and logistics hub layered over an unhurried, warm, deeply Caribbean-and-Latin culture.

Geographically you will mostly orbit Panama City, home to roughly half the country's four-plus million people and nearly all its expat life. The city stretches along the Pacific coast from the historic Casco Viejo in the west, through the banking district around Calle 50 and Via Espana, out to newer suburbs like Costa del Este and eventually to Tocumen airport in the east. Beyond the capital, expats cluster in the cool mountain town of Boquete near the Costa Rican border, the beach communities of Coronado and Pedasi, and the Caribbean islands of Bocas del Toro. Colon, the Atlantic port city, is best treated with caution.

Language is the single biggest adjustment. You can genuinely survive in the banking district, at private hospitals and in expat-heavy areas on English alone, but government offices, most local shops, taxi drivers, tradespeople and the entire interior run in Spanish. Even a few hundred words transforms daily life. The other adjustments are pace and paper: bureaucracy is slow, physical and unpredictable, so patience, photocopies and a good relationship with a Panamanian lawyer or gestor go a long way.

What surprises people most is how quickly the practical stuff falls into place once you accept the local rhythm. Within a fortnight most arrivals have a SIM, a rough sense of the neighbourhoods, an Uber habit and a favourite fonda. The residency and banking side takes far longer, but you can live comfortably on foreign cards and cash while it grinds through the system.

Your first 48 hours

The essentials to sort out the moment you land in Panama.

  1. 1

    Buy a local SIM at Tocumen Airport or a mall kiosk

    +Movil (formerly Cable & Wireless), Tigo and Digicel have stands in Tocumen arrivals and in malls like Multiplaza, MultiCentro and Albrook. Bring your passport, which is legally required to register any SIM. A prepaid chip costs a few dollars and you then top up (recargar) with data; the airport stands charge a premium, so a mall kiosk is cheaper if you can wait.

  2. 2

    Withdraw small-denomination US cash

    ATMs from Banco General, BAC Credomatic and Banistmo dispense USD, but often only in $20 notes and with fees of $4-$6 per foreign-card withdrawal. Break the $20s early at a supermarket or pharmacy. Taxis, diablo rojo buses, fondas and small shops routinely cannot change a $50 or $100 note, so a stock of ones, fives and tens is essential.

  3. 3

    Photograph your passport, entry stamp and departure card

    Save clear photos of your passport photo page, your Panama entry stamp and any visa in your phone and to the cloud. Your exact date of entry and passport number are referenced constantly, from buying a SIM to viewing an apartment to starting a residency file. Losing track of your entry date can complicate your immigration category later.

  4. 4

    Set up Uber and download offline maps

    Install Uber and add a payment card before you leave the airport; it works reliably across Panama City and is safer and more predictable than a street taxi. Download an offline area in Google Maps or Waze covering your neighbourhood, because mobile coverage and your patience both drop the moment you leave the metro corridor and try to navigate by landmarks.

  5. 5

    Note your building name, tower and nearest landmark

    Panama has very few usable street numbers, so addresses are built from the corregimiento (district), building or tower name, and the nearest cross street or landmark. Write down yours in the format a driver or delivery courier will understand. You will repeat this description dozens of times in your first weeks, usually over WhatsApp.

  6. 6

    Buy bottled water for the first night, then check local tap advice

    Tap water is safe to drink in Panama City and most of the country, which surprises people expecting otherwise. For your first night grab a bottle if you are unsure, but in the capital you can normally drink and cook with the tap. In parts of Bocas del Toro and some rural or island areas, stick to bottled or filtered water.

  7. 7

    Dress for tropical heat and sudden rain

    Panama is hot and humid year-round, and from roughly May to November the afternoons bring heavy, sometimes flooding downpours. Keep a compact umbrella and light, breathable clothing to hand, but carry a layer too: shops, buses, offices and the Metro are aggressively air-conditioned and often colder than the street outside.

  8. 8

    Get a MetroBus card if you plan to use public transport

    The Metro and MetroBus both run on a single rechargeable card, sold for about $2 at Metro stations and some shops, then loaded with credit. Fares are roughly $0.35 per Metro trip, so a small top-up lasts a while. You cannot pay the fare in cash on the Metro, so the card is the only way in if you want to try the train.

Your first week checklist

  • Buy and top up a local SIM from +Movil, Tigo or Digicel, and register it against your passport so it stays active.
  • Withdraw USD from a bank ATM and break the notes into small denominations at a supermarket the same day.
  • Install and set up Uber, Google Maps or Waze, PedidosYa and WhatsApp, and save your building's landmark-based address.
  • Do a full grocery shop at a Super 99, Riba Smith, El Machetazo or PriceSmart to learn where things are and what they cost.
  • Buy a rechargeable MetroBus card at a Metro station if you intend to use the train or public buses.
  • Walk or Uber around your neighbourhood by day to map the nearest pharmacy, supermarket, ATM, clinic and fonda.
  • If you plan to stay, book an initial consultation with a reputable immigration lawyer to understand your residency options.
  • Arrange home internet installation early with +Movil or Tigo, as appointment slots and technicians can take a week or more.
  • Register with your embassy or consulate online so they can reach you in an emergency or disruption.

Getting connected

Mobile coverage is strong across Panama City and along the transit corridor, and generally fine on main highways, but it thins in the interior, on islands and in the mountains around Boquete. Prepaid SIMs are cheap and sold against your passport, and eSIMs work on the major networks. Home fibre and cable broadband are widely available in city apartments, though installation appointments can slip.

Typical cost: A prepaid SIM starts around $3-$5, and a monthly plan with generous data and calls runs roughly $15-$30. Home fibre or cable from +Movil or Tigo typically costs $30-$60/month depending on speed, sometimes bundled with TV.

+Movil (Cable & Wireless)TigoDigicel

Money & banking

Panama is fully dollarised, so there is no currency to change and every price is quoted in USD. Card acceptance is good in supermarkets, malls, pharmacies and mid-range restaurants, and contactless is increasingly common, but cash still dominates markets, taxis, small eateries, tradespeople and the whole interior. Carry a mix of small notes at all times.

Opening an account: Opening a local account as a foreigner is notoriously slow and document-heavy. Banks such as Banco General, BAC Credomatic and Banistmo typically require a residency card (cedula) or work permit, one or two bank reference letters, a professional reference, and proof of income; a tourist stamp alone is rarely enough. Many newcomers run their finances on foreign cards and Wise for months until residency comes through and unlocks a local account.

Cash: Cash is king outside the big chains. Keep a working float of $1, $5 and $10 notes plus coins for taxis, diablo rojo buses, tips, parking and small shops, most of which genuinely cannot break a $50 or $100. Damaged or heavily worn US notes are sometimes refused, so keep your cash reasonably crisp.

Tipping: Sit-down restaurants usually add a 10% service charge to the bill; check for it and add a little more for genuinely good service if you like. Round up for taxis, tip hotel porters and housekeeping a dollar or two, and it is normal to tip the supermarket packer who bags your groceries a small coin.

Registration & residency

Panama has no mandatory address or residence registration for newcomers equivalent to a European padron or German Anmeldung. You are not required to report your address to a local town hall, and there is no residents' register to enrol in on arrival. Your legal standing is governed entirely by your immigration category, and any address on file is captured through the residency application itself at the Servicio Nacional de Migracion, almost always via a Panamanian lawyer. Tourists simply hold their entry stamp; the practical registration steps that matter come only if and when you pursue a residency visa.

Where: Not applicable for arrival registration. Immigration and residency matters are handled at the Servicio Nacional de Migracion in Panama City, in practice through a lawyer who files your category on your behalf.

Documents to keep handy:

  • Passport valid for at least six months, plus several photocopies of the photo page and your Panama entry stamp.
  • Multiple passport-sized photos, which residency, driving and various local processes still require in physical form.
  • Proof of onward or return travel, which airlines and immigration may ask for on entry as a tourist.
  • Proof of funds or income (recent bank statements), useful for immigration and essential for opening a bank account.
  • A police clearance certificate (criminal record check) from your home country, apostilled, if you intend to apply for residency.
  • Your existing driving licence, valid for short-term use, plus a plan to obtain a Panamanian licence once resident.

Getting around

Panama City has a modern, clean Metro (Lines 1 and 2, with more under construction) and an extensive MetroBus network, both paid with a single rechargeable MetroBus card at around $0.35 per Metro trip. Uber is the safest and most predictable door-to-door option; the colourful 'diablo rojo' buses are cheap and characterful but crowded and chaotic. Driving is aggressive, signage is poor and downtown parking is scarce.

From the airport: From Tocumen International (PTY), an Uber to the city centre is roughly $25-$35 and takes 30-45 minutes depending on traffic. Official airport taxis charge fixed zone rates, typically $30-$40 for the city, and are not metered, so confirm the fare in writing before you leave the rank. A cheaper Corredor Sur toll-road route exists but tolls are usually added to your fare.

UberinDriveGoogle MapsWaze

Finding a home

Furnished apartments in Panama City are plentiful, from high-rise towers in Punta Pacifica, Costa del Este and San Francisco to older walk-ups in El Cangrejo and boutique conversions in Casco Viejo. Most listings appear on Encuentra24 and Compreoalquile or through agents, and many buildings include pool, gym and 24-hour security in the rent. Short-term furnished rentals command a clear premium over annual unfurnished leases.

Typical rent: A one-bedroom in a decent city building runs roughly $900-$1,500/month, with premium waterfront or family-sized units at $1,500-$3,000+. Air-conditioning can add $50-$150 a month to your electricity bill in the tropical heat, so ask about typical utility costs before signing.

Deposit norm: Landlords typically ask for one month's deposit plus the first month's rent up front, and often prefer longer leases. For unfurnished long-term leases the deposit is legally meant to be lodged with the Ministry of Housing (MIVIOT) rather than held by the landlord; furnished and short-term deals are usually handled privately.

Healthcare

Panama City has excellent private hospitals, several affiliated with US institutions, offering English-speaking doctors, short waits and modern facilities that draw medical tourists from across the region. The public CSS and MINSA system serves formal workers and residents but is slower, busier and Spanish-only. Quality drops noticeably outside the capital, so serious cases are often referred to the city.

How to access it: Private care is pay-as-you-go or through insurance, with fast walk-in and appointment access at hospitals like Pacifica Salud (Johns Hopkins affiliate) in Punta Pacifica, Hospital Nacional and Clinica Hospital San Fernando. Pharmacies such as Arrocha and Metro X are everywhere and dispense many medicines, including some antibiotics, without a prescription, though controlled drugs still require one.

Insurance: Private treatment can be expensive without cover, so most expats carry local private or international health insurance; a specialist visit runs roughly $60-$120 out of pocket. Formal employees contribute to the CSS social security system, which grants access to public healthcare, but many still keep private cover for speed and English service.

Culture & etiquette

  • Greet with a handshake, or a single cheek kiss between women or between men and women who already know each other; use the formal 'usted' with strangers, officials and elders.
  • Panamanians value warmth and small talk, so a friendly 'buenos dias, como esta?' before getting to the point reads far better than launching straight into business.
  • Punctuality is relaxed socially ('hora panamena' can mean an hour late), but be strictly on time for banks, government offices and professional appointments.
  • Dress smartly in the city despite the heat; scruffy or beachwear attire is looked down on in offices, banks and government buildings, and can even get you turned away.
  • Family is central and Sundays are for family time, so do not be surprised if plans, replies and services slow right down at weekends.
  • Learn and use a little Spanish; even halting attempts are warmly received and noticeably smooth your dealings with officials and shopkeepers.
  • Politeness and indirectness are prized, so a Panamanian may say 'ahorita' or agree to something rather than give a flat no; read the softness rather than the literal word.

Things to watch out for

  • Bureaucracy is slow, paper-based and inconsistent; bring originals plus photocopies, expect multiple trips, and consider a lawyer or gestor for anything official.
  • The rainy season (roughly May to November) brings sudden, heavy afternoon downpours and flash flooding, so build slack into your schedule and never park in a dip.
  • Some neighbourhoods in and around Panama City, and much of Colon, have real crime; ask locals or your building's security which areas to avoid, especially after dark.
  • 'Ahorita' rarely means right now and 'manana' rarely means literally tomorrow; timescales are elastic, so confirm deliveries, tradespeople and appointments more than once.
  • Air-conditioning is fierce indoors while the street is sweltering, so carry a light layer to avoid constant temperature whiplash on buses, in malls and at the cinema.

Apps to download before you land

Uber

Safe, fixed-price ride-hailing across Panama City and to and from the airport

inDrive

Alternative ride-hailing where you propose your own fare and drivers accept or counter

Encuentra24

The leading local classifieds for apartments, jobs, cars and second-hand goods

PedidosYa

Food, grocery and pharmacy delivery across the city

Yappy

Hugely popular local bank-to-bank instant payment app, though it needs a Panamanian account

WhatsApp

The default channel for businesses, landlords, doctors, tradespeople and officials

Google Maps / Waze

Navigation and live traffic, essential given Panama's landmark-based addresses and congestion

Where newcomers live

Most newcomers settle in Panama City, choosing between polished high-rise districts, the walkable and lively middle-class barrios, and the touristy old town. Outside the capital, expats favour the cooler mountains of Boquete and the Pacific beach towns. Where you land shapes your rent, your commute and how much Spanish you will need day to day.

El Cangrejo

Central, walkable and full of restaurants, cafes, universities and nightlife. Popular with younger expats and professionals who want life on foot rather than by car, with a mix of older buildings and newer towers.

San Francisco

A leafy, upper-middle-class residential district with parks, gyms and good supermarkets, wrapped around Parque Omar. Well connected, family-friendly and a common landing spot for longer-term residents.

Costa del Este

A modern, planned waterfront suburb of glass towers, wide clean streets and malls, popular with families and executives. Quiet, safe and car-dependent, feeling almost like a separate polished city.

Punta Pacifica / Punta Paitilla

Prestige high-rise living on the Pacific edge, home to the Johns Hopkins-affiliated hospital and luxury towers. Convenient and secure but pricey, favoured by wealthier arrivals and medical tourists.

Casco Viejo

The restored historic old town of cobbled streets, boutique hotels, rooftop bars and colonial charm. Atmospheric and central but expensive, noisier at night, and bordered by rougher areas to be aware of.

Boquete

A cool, green mountain town near the Costa Rican border, long a magnet for retirees and remote workers escaping the heat. Small, walkable and English-friendly, with hiking, coffee farms and a strong expat community.

What things cost

Panama City is cheaper than a major North American or European city but no longer cheap, and imported goods, air-conditioning and expat-standard housing add up fast. Local produce, transport and street food are inexpensive, while cars, electronics and Western brands carry a premium. All prices are in US dollars, since Panama is dollarised.

Rent, 1-bed flat in city centre (month)$900-$1,500
Rent, 1-bed flat outside centre (month)$600-$950
MetroBus card + typical monthly travel$2 card + roughly $15-$25 in fares
Coffee in a cafe$1.50-$3.50
Mid-range dinner for two$45-$70
Utilities (electricity, water) for a flat, month$80-$180 with air-conditioning
Mobile plan with data (month)$15-$30
Gym membership (month)$30-$60
Taxi start / short Uber ride$3-$6
Monthly groceries (one person)$250-$400

Staying safe & avoiding scams

Panama City is broadly safe for newcomers who use common sense, and the tower districts, malls and expat neighbourhoods feel comfortable day and night, but crime is real and concentrated in specific areas. Petty theft, phone-snatching and opportunistic robbery happen, so keep valuables out of sight, avoid flashing cash or an expensive phone, and prefer Uber to a flagged street taxi at night. Steer clear of neighbourhoods locals flag as dangerous, treat Colon and certain inner-city pockets with real caution, and never walk alone in unfamiliar or poorly lit areas after dark. In an emergency dial 911 for medical or general help, 104 for the national police and 103 for the fire brigade.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Unmetered street taxi overcharging

Street taxis almost never use meters and routinely quote inflated fares to foreigners, especially from the airport, Casco Viejo and tourist spots, sometimes doubling the price mid-journey by adding 'extra passenger' or toll charges. Always agree the total price before getting in, or simply use Uber or inDrive where the fare is fixed and visible upfront. Keeping small notes also stops a driver claiming he cannot change your $20.

Rental deposit and advance-fee 'lawyer' scams

Fake or duplicated listings on marketplace sites ask you to wire a deposit or 'holding fee' before viewing, then the apartment, agent or landlord vanishes. Never pay anything before viewing a place in person and confirming the owner, and be equally careful with residency: vet any lawyer or 'fixer' through independent references, and be wary of anyone promising guaranteed fast-track visas for large upfront cash payments.

Large-bill counterfeit and short-change tricks

Because Panama runs so heavily on US cash, some vendors and taxi drivers exploit the confusion around big notes: claiming your genuine $50 or $100 is fake, palming it and returning a different worn note, or short-changing you while you are distracted. Pay with small denominations wherever possible, count your change on the spot before walking away, and withdraw cash from ATMs inside bank branches rather than standalone machines.

Fake officials and distraction theft

Occasionally someone posing as a police officer or inspector will demand to see your cash or documents, or a stranger will spill something on you or create a fuss while an accomplice lifts your bag or wallet. Real police do not need to hold or inspect your money; keep documents secure, stay alert in crowded transport hubs and markets, and if in doubt walk into a shop or bank rather than complying on the street.

Frequently asked questions

Do I need to change money when I arrive in Panama?

No. Panama uses the US dollar as legal tender, so American cash and cards work directly and prices are quoted in dollars. You will only encounter local Balboa coins, which are identical in value, size and weight to US coins and circulate alongside them.

Can I open a bank account as a new arrival?

Not easily on a tourist stamp. Banks such as Banco General, BAC Credomatic and Banistmo generally require a residency cedula or work permit, reference letters and proof of income before they will open an account. Most newcomers bank abroad and use Wise or foreign cards until their residency comes through.

Is the tap water safe to drink?

Yes, tap water is safe to drink in Panama City and across most of the country, which often surprises visitors. In parts of Bocas del Toro, some islands and remote rural areas the supply is less reliable, so there stick to bottled or filtered water and ask locally.

How much Spanish do I really need?

In Panama City's banking district, private hospitals and expat areas you can get by on English alone. But government offices, most shops, taxi drivers, tradespeople and the entire interior operate in Spanish. Even basic Spanish makes daily life, negotiation and paperwork dramatically smoother and is warmly received.

Do I have to register my address when I arrive?

No. Panama has no arrival or address registration system like a European padron or German Anmeldung. There is nothing to enrol in on arrival; your legal status depends solely on your immigration category, and any address on file is captured later through a residency application if you pursue one.

What is the best way to get around Panama City?

Uber is the safest and most predictable option and is what most expats use daily. The Metro and MetroBus are cheap, clean and useful along their routes, paid with a single rechargeable card at about $0.35 a trip. The diablo rojo buses are the cheapest option but crowded, confusing and best left until you find your feet.

How do addresses work if there are no street numbers?

Panamanian addresses are built from the corregimiento (district), the building or tower name, and the nearest cross street or landmark rather than a house number. You will describe your location by landmark to drivers and couriers, usually over WhatsApp, so learn your building's reference the way locals give it.

Do I need private health insurance?

It is strongly advisable. Panama City has excellent private hospitals with English-speaking doctors, but treatment is pay-as-you-go and can be expensive without cover. Formal employees join the CSS public system, yet most expats keep local or international private insurance for speed, choice and English-language care.

When is the rainy season and does it matter day to day?

The rainy season runs roughly from May to November, with the dry season from December to April. Rainy-season downpours are heavy but usually short and afternoon-based, and they can cause flash flooding in low-lying streets. Carry an umbrella, allow extra travel time, and never park in a dip during storms.

Is Panama safe for newcomers?

Panama City is broadly safe if you use common sense and stick to the well-known districts, but crime is concentrated in specific neighbourhoods, and Colon in particular warrants caution. Keep valuables discreet, use Uber rather than street taxis at night, and ask locals which areas to avoid after dark. In an emergency dial 911, or 104 for the police.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Panama, start with a free eligibility assessment.