Oceania · Arrival Guide
Just Landed in Papua New Guinea? Your First 7 Days
Papua New Guinea is one of the world's most challenging places to settle, and almost every expat arrives tied to an employer, mission, aid agency or resource project that arranges housing, transport and security in advance. Port Moresby, Lae and most towns have serious crime and very limited public infrastructure, so your first task is not sightseeing but locking down a secure compound, a reliable driver and a working phone. Come with plenty of US dollars, Australian dollars or kina in hand, because cards fail constantly and ATMs run dry.
112
Police 000 · Ambulance 111 · Fire 110
Port Moresby
Papua New Guinean kina (PGK)
Tok Pisin, English and Hiri Motu (English is the language of business and government; Tok Pisin is the everyday lingua franca)
+675
Getting your bearings in Papua New Guinea
Landing in Papua New Guinea rarely feels like arriving anywhere else. Most newcomers step off the plane into a tightly managed bubble: a company vehicle at Jacksons International, a guarded compound in a Port Moresby suburb, and a security briefing before they have even unpacked. The first weeks are less about exploring and more about learning the rules of movement, building a small circle of trusted drivers and colleagues, and adjusting to a country where almost nothing runs on convenience or predictability. If you come expecting the seamless services of a big Asian or Australian city, you will spend your first fortnight frustrated; if you come expecting to improvise, you will cope far better.
The country is enormous, mountainous and fragmented, with over 800 living languages and sharp differences between regions. Port Moresby, the capital, is the main entry point and the hub for government, business and international organisations. Lae, on the north coast, is the industrial and freight capital. Mount Hagen and Goroka sit in the cool Highlands, the centre of coffee and mining; Madang and Kokopo (near Rabaul) are gentler coastal towns often described as the most pleasant places to live. English is the official language of business and government, so you will get by professionally in English, but Tok Pisin is the true glue that holds everyday life together, and even a handful of phrases changes how people treat you.
The pace is relaxed and relationship-driven. The wantok system, a web of obligation to your language group and kin, shapes how business, favours and disputes work, and outsiders are largely outside it, which is both a limitation and a form of neutrality. Things take longer than you expect: bank queues, permit processing, deliveries and repairs all move at their own speed. What surprises most people is the contrast between the warmth and generosity of individual Papua New Guineans and the genuine hardness of the security situation. You will make good friends and feel real hospitality, while also living behind razor wire and never walking to the shops. Holding both truths at once is the core skill of settling in.
Your first 48 hours
The essentials to sort out the moment you land in Papua New Guinea.
- 1
Confirm your airport pickup before you land
Do not walk out of Jacksons International in Port Moresby expecting a taxi rank; there is no safe casual transport waiting. Arrange a marked hotel shuttle or your employer's vehicle in advance and have the driver meet you inside the terminal with your name on a sign. Keep the driver's phone number saved and, if possible, message them once you clear immigration so they know you are through.
- 2
Buy a Digicel or Vodafone SIM and register it with your passport
Digicel is the practical default for coverage; Vodafone PNG (which now owns the Digicel Pacific business but runs a separate brand) is the main alternative. Bring your passport, as SIM registration is mandatory. A local number with mobile data is essential for confirming pickups, reaching your employer and calling emergency contacts before you even leave the terminal area.
- 3
Get kina cash sorted immediately
Use the airport BSP ATM or exchange USD/AUD at a bank branch on arrival. Cards fail constantly and many places are cash-only, so you need physical kina from day one. Keep small notes for security guards, market stalls and PMV fares, split cash across pockets and a money belt, and never flash a full wallet in public.
- 4
Register with your embassy or high commission
Australia, the US, the UK, New Zealand and others run consular registration schemes that push security alerts and location warnings. In a country with regular unrest, occasional states of emergency and periodic evacuations, this is a genuine safety step rather than a formality. Save the after-hours consular emergency number in your phone before anything else goes wrong.
- 5
Agree security rules with your host or employer on day one
Learn which areas are off-limits, the curfew for movement, who your approved drivers are, and the compound's lockdown and radio procedures. Ask specifically about no-go zones after dark and during any political flare-ups. Getting this clear on arrival is far more important than sorting your Wi-Fi or unpacking your bags.
- 6
Save your medical evacuation and hospital contacts
Confirm which private hospital you would use, such as Pacific International Hospital or Paradise Private Hospital in Port Moresby, and store the number. If your employer holds International SOS or a similar membership, save the assistance hotline and your membership number in your phone and on paper. Serious cases are stabilised locally then flown to Cairns, Brisbane or Singapore, so this is not optional detail.
- 7
Note your compound address and nearest landmarks
Street addressing is weak and many drivers navigate by landmarks, suburb and compound name rather than a street number. Write down your compound name, suburb (for example Touaguba Hill or Waigani) and the nearest well-known building or roundabout so you can direct any driver reliably. Screenshot the location on Google Maps while you have data, in case coverage drops.
Your first week checklist
- Complete your employer's security induction and get written clarity on no-go zones, movement curfews, approved drivers and compound lockdown procedures.
- Open a local bank account, most likely with BSP, using your passport, work permit, employer letter and proof of address, and expect to queue.
- Register your SIM properly and set up mobile data and mobile banking so you can pay, top up and coordinate without visiting a shop each time.
- Register with your embassy or high commission for security alerts, and save the after-hours consular emergency number in your phone.
- Confirm your medical arrangements: identify your nearest private hospital, store your International SOS or equivalent hotline, and locate a pharmacy for essentials.
- Start malaria prophylaxis if you have not already, and stock a personal medical kit with repellent, rehydration salts and any regular medication.
- Build a small trusted circle: your regular driver, a colleague or two, and your compound guards, and save all their numbers on WhatsApp.
- Stock up on cash in small denominations and locate a reliable supermarket, such as those in Boroko, Gordons or Vision City in Waigani, for weekly groceries.
- Learn your route to work and a handful of key Tok Pisin phrases, and walk through what to do in a robbery, a lockdown and a medical emergency.
Getting connected
Digicel dominates mobile coverage and is the practical default for a new arrival; Vodafone PNG is the main competitor, and Telikom/bmobile is a distant third. Coverage is reasonable in Port Moresby, Lae and provincial towns but drops off fast outside urban centres, and outages are common during power cuts or maintenance. Fixed home broadband is scarce and unreliable, so most expats live on mobile data or an employer-provided VSAT or Starlink connection, the latter of which has become increasingly common in remote camps.
Typical cost: A prepaid SIM costs a few kina. A 1GB day pass runs around PGK 3, and a weekly bundle of roughly 5GB costs about PGK 10; a month of decent data typically lands in the PGK 30-80 range. Data is pricey and slow by regional standards, and speeds degrade sharply in the evenings and in bad weather.
Money & banking
Papua New Guinea is overwhelmingly cash-based and runs on the kina (PGK). Card acceptance is limited to some supermarkets, hotels and fuel stations in the main towns, and network failures are frequent, so always carry cash. There are strict foreign-exchange controls and a chronic shortage of hard currency, which can make converting kina back to USD or AUD and moving money out of the country slow and capped.
Opening an account: Bank South Pacific (BSP) is by far the largest and most branch-heavy bank and the default choice; Kina Bank and Westpac PNG are the other realistic options for expats. Opening an account requires your passport, work permit or visa, an employer letter and proof of local address, and is almost always arranged through your employer. Expect the process to take days rather than minutes, and expect long branch queues.
Cash: Cash is king almost everywhere: markets, PMVs, small shops, roadside vendors and betel-nut stalls are cash-only. Break large notes into small denominations early, because change is often scarce, and keep cash discreet and split across pockets. Carry enough for the day but never a conspicuous roll.
Tipping: Tipping is not customary and is not expected in restaurants or taxis; there is no social pressure to add a percentage. A service charge is sometimes added automatically at upscale hotels and resorts, and beyond that there is no obligation to tip.
Registration & residency
There is no general residents' address-registration scheme for foreigners in Papua New Guinea; you do not report to a local authority to log where you live. Your legal status is governed entirely by your visa and work permit rather than by registering your address. What you should do instead is voluntarily register with your embassy or high commission for safety alerts, keep your passport, visa and work permit current, and carry certified copies rather than the originals when moving around.
Where: Not applicable for address registration. For visa, entry-permit and work-permit matters, deal with the PNG Immigration and Citizenship Authority (ICA) in Port Moresby, usually via your employer's HR or a migration agent.
Documents to keep handy:
- Passport with at least six months' validity, plus several certified photocopies and digital scans kept separately from the original.
- Your entry permit or visa and work permit, together with the employer sponsorship or approval letters that support them.
- An employer letter confirming your role, salary and local address, which you will need for opening a bank account and for various formalities.
- International health insurance documents that explicitly show medical evacuation cover, plus your International SOS or equivalent membership card and hotline.
- Vaccination records, including yellow fever certification if you have transited an endemic country, and any prescriptions for medication you carry.
- Passport-sized photographs and copies of your driving licence and an International Driving Permit if you intend to be driven or, rarely, to drive yourself.
Getting around
There is effectively no safe, casual public transport for newcomers. Foreigners are strongly advised to avoid PMV minibuses and to arrange private, vetted drivers through their employer, hotel or a trusted company. Roads between towns are poor, frequently impassable in the wet season and often unsafe, so there is no highway network linking the major cities. Domestic flights on Air Niugini and PNG Air are the normal, and usually the only, way to travel between provinces.
From the airport: From Jacksons International Airport, Port Moresby's Town/Ela Beach centre and the Waigani and Boroko areas are only 15-30 minutes away, but you should use a pre-booked hotel shuttle or a company vehicle rather than a street taxi. Avoid unmarked cars, ignore touts offering rides or to carry your bags, and never accept a lift from a stranger. If you must use a taxi, book a known operator through your hotel rather than flagging one down.
Finding a home
Expats almost always live in secure, gated compounds or serviced apartments with 24-hour guards, razor wire and vehicle access control, most commonly in Port Moresby suburbs such as Touaguba Hill, Ela Beach, Waigani and Boroko. Housing is very expensive and supply is tight, so it is usually arranged and paid for by employers rather than found on the open market. Utilities are unreliable, and better compounds run backup generators and water tanks to ride out the frequent power and water cuts.
Typical rent: Secure expat housing is costly: a serviced one-bedroom in a guarded building commonly runs PGK 5,000-9,000 per month, and a two- to three-bedroom apartment or house in a good Port Moresby compound from PGK 8,000 to well over PGK 20,000 per month, with premium standalone houses higher still.
Deposit norm: Landlords and agents typically require one to two months' rent as a bond plus a month in advance; corporate leases often carry longer fixed terms and larger upfront payments. Deal only through your employer or a reputable agent, and never transfer a deposit before verifying the property and lease in person.
Healthcare
Public healthcare is under-resourced and unreliable, medicines are often in short supply, and serious cases are typically stabilised locally then medically evacuated to Australia (usually Cairns or Brisbane) or Singapore. Private clinics and hospitals in Port Moresby, such as Pacific International Hospital and Paradise Private Hospital, handle routine care and minor emergencies for expats to an acceptable standard.
How to access it: Use private clinics and pay upfront or via insurance for GP visits, tests and pharmacy needs; keep receipts for reimbursement. Malaria is a real risk across most of the country, so take prophylaxis, use repellent and sleep under nets, and keep a well-stocked personal medical kit including anything you rely on, as pharmacy supply is patchy. Know your nearest private hospital and your evacuation provider's hotline before you ever need them.
Insurance: Comprehensive international health insurance that explicitly includes medical evacuation, whether through International SOS or an equivalent, is essential and non-negotiable rather than a nice-to-have. Most employers require and provide it as part of the package; confirm the policy covers evacuation to Australia or Singapore and carry the membership details on you at all times.
Culture & etiquette
- Learn a few words of Tok Pisin such as 'gutpela moning' (good morning) and 'tenkyu' (thank you) - the effort earns real, immediate goodwill.
- Greet people warmly and take time for small talk; relationships and courtesy matter far more than speed or efficiency in most dealings.
- Dress modestly, especially outside compounds and in villages, and defer to local leaders, big-men and elders in any community setting.
- Always ask before photographing people, ceremonies, markets or villages, and respect that land and customs (kastom) are deeply and personally held.
- Understand the wantok system of kin and language-group obligation shapes favours and decisions; be respectful of it without trying to buy your way into it.
- Accept hospitality graciously and reciprocate simply; sharing food and taking time to talk is how trust is built here.
- Be patient with 'PNG time' - meetings, deliveries and paperwork run late as a matter of course, and visible frustration reads as rudeness.
Things to watch out for
- Never photograph settlements, disputes or people without clear permission; misunderstandings around images can escalate quickly and dangerously.
- Be extremely cautious about entering 'settlements' (informal squatter areas); go only with a trusted local guide and never wander in alone.
- 'Payback' disputes and tribal tensions can flare with little warning; stay well clear of local conflicts and never take sides.
- Avoid all public display of wealth, phones, jewellery or cash, and avoid all movement after dark, which is when most incidents occur.
- Be discreet about political opinions and criticism, particularly around elections and land disputes, when tempers and tensions run high.
Apps to download before you land
The default way expats, drivers, guards and colleagues coordinate day to day and share real-time security updates.
Digicel MyDigicel
Manage your Digicel SIM, buy data bundles, check balances and top up credit without visiting a shop.
BSP Mobile Banking / BSP PayAmble
Check balances, transfer funds and pay bills with Bank South Pacific, the country's largest bank.
Air Niugini
Book and manage the domestic and regional flights that are the safe, and often only, way to travel between provinces.
Google Maps
Navigate Port Moresby's suburbs and locate hospitals, banks and compounds; save maps offline as rural coverage is patchy.
International SOS Assistance
Reach 24/7 medical and security assistance and trigger a medical evacuation if you hold a membership.
Smartraveller / your embassy alerts
Receive travel advisories, security warnings and consular alerts relevant to where you are living and moving.
Where newcomers live
In Port Moresby, where you live is dictated by security first and everything else second. Expats cluster in a handful of guarded suburbs on higher ground or near the diplomatic and business districts, almost always in compounds with 24-hour guards, razor wire and vehicle control. Outside the capital, Lae, Madang, Mount Hagen and Kokopo have their own small expat pockets, usually tied to specific employers or missions. The 'best' area is simply the one that is secure, close to your workplace and blessed with reliable power and water.
Touaguba Hill (Port Moresby)
An elevated, leafy and comparatively secure suburb favoured by diplomats and senior expats. Sea views, larger compounds and proximity to the CBD make it desirable and expensive, and it is one of the more settled residential pockets in the city.
Ela Beach and Town (Port Moresby)
The old central district near the waterfront, close to hotels, offices, the APEC Haus and restaurants. Convenient for work and dining but busier and requiring more caution, with a mix of serviced apartments and corporate housing.
Waigani (Port Moresby)
The government and administrative heart, home to embassies, ministries, Vision City mall and the university. Practical for those working with government or NGOs, with a range of compounds, though traffic and crowds around offices demand care.
Boroko and Gordons (Port Moresby)
Established commercial suburbs with supermarkets, banks and the main markets. Everyday amenities are close, which is convenient, but these are busier, mixed-density areas where you follow security rules strictly and avoid lingering on foot.
Kokopo (East New Britain)
A relaxed coastal town near Rabaul, widely regarded as one of the more pleasant and safer places to live in PNG. Popular with families, tourism operators and long-term expats who prefer a slower, greener island setting.
Madang
A picturesque north-coast town with a small expat and mission community, diving and a gentler atmosphere than the capital. Infrastructure is limited and services are basic, but many find it the most liveable and welcoming corner of the country.
What things cost
Papua New Guinea is expensive for imported goods and secure housing, and cheap for local market produce and informal transport, which most expats do not use. Realistically, your biggest costs are rent, a vehicle or driver, and insurance, and much of this is often covered by an employer package. Figures below are indicative Port Moresby prices in kina and swing widely with supply, imports and the exchange rate.
Staying safe & avoiding scams
Be honest with yourself: security is the single defining feature of daily life here, and complacency is the real danger. Do not walk in public, do not use PMV minibuses, avoid all movement after dark, keep phones and cash out of sight, and never resist in a robbery, since carjackings and armed hold-ups do happen and possessions are always replaceable. Learn your employer's rules cold, keep your compound gate discipline tight, and pay attention to security alerts around elections, pay disputes and tribal tensions, which can trigger sudden unrest. Treat your driver, your guards and your local colleagues as your best early-warning system, and when in doubt, stay in and ask.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Bogus taxis and 'helpful' airport touts
Unmarked cars and strangers at Jacksons offering rides or to carry your bags can lead to robbery or being driven to an unsafe area where you are cornered. Use only pre-arranged, marked transport with a named driver, keep your bags with you, and firmly ignore all unsolicited offers, however friendly they seem.
Card skimming and ATM cash shortages
Card skimming and card-not-present fraud both occur, and ATMs frequently run empty, freeze mid-transaction or retain cards. Use ATMs inside bank branches or busy malls during daylight only, cover the keypad, check the slot for tampering, and rely primarily on cash so a swallowed card never leaves you stranded.
Fake landlords and advance-rent demands
Scammers advertise compounds and apartments they do not own and pressure you to wire a bond or several months' rent upfront to secure a scarce property. Only ever deal through your employer or a reputable, verifiable agent, view the property and meet the real owner, and never pay anything before the lease is confirmed.
Mobile money and 'you have won' text scams
SMS and WhatsApp messages claiming you have won a prize, that your account needs verifying, or asking you to send airtime or a mobile-money transfer are common. Never share PINs, one-time codes or bank details, never send money to unlock a supposed prize, and treat any unsolicited request for a transfer as fraud.
Frequently asked questions
Is it safe to walk around Port Moresby or take local buses?
No. Foreigners are strongly advised not to walk in public or use PMV minibuses, especially alone or after dark. Travel by vetted private vehicle door to door and follow your employer's security rules without exception. This is not overcaution; opportunistic and violent crime against visible outsiders is a genuine risk.
Do I need to register my address as a new resident?
No. There is no general foreigner address-registration requirement in Papua New Guinea. Your legal status depends entirely on your visa and work permit through the Immigration and Citizenship Authority. You should, however, register voluntarily with your embassy or high commission so you receive security alerts and can be reached in a crisis.
Can I rely on cards, or should I carry cash?
Carry cash. Cards work only in some hotels, fuel stations and larger shops in the main towns, and they frequently fail because of network problems. Markets, PMVs, roadside vendors and most small businesses are cash-only. Keep notes in small denominations, split across pockets, and never display a full wallet.
What happens if I have a serious medical emergency?
You will most likely be stabilised at a private hospital in Port Moresby, such as Pacific International Hospital, and then medically evacuated to Australia (Cairns or Brisbane) or Singapore for definitive care. Comprehensive insurance with evacuation cover is essential and should be confirmed before you arrive. Save your evacuation hotline and hospital numbers on day one.
How do I get around between cities and provinces?
By air. There is no connected road network linking the main centres, and inter-town roads are poor and often unsafe, so domestic flights on Air Niugini and PNG Air are the standard way to travel between provinces. Book ahead, expect delays and cancellations, and confirm your flight the day before you fly.
Which mobile network and bank should I choose?
For mobile, Digicel gives the widest coverage and is the practical default, with Vodafone PNG as the main alternative; register your SIM with your passport. For banking, Bank South Pacific (BSP) is the largest and most convenient, with Kina Bank and Westpac PNG as options. Both are usually arranged with help from your employer.
Do I need to speak Tok Pisin?
You can work and live in English, which is the official language of business and government, so you will not be stuck. That said, Tok Pisin is the everyday lingua franca, and learning even basic greetings and courtesies noticeably warms how people treat you and helps with drivers, guards and market vendors. Hiri Motu is also spoken in the south.
Is malaria really a concern, and what should I do about health?
Yes. Malaria is present across most of Papua New Guinea, so take prophylaxis, use repellent and mosquito nets, and see a travel doctor before arriving. Bring a stocked personal medical kit and any regular medication, because pharmacy supply is unreliable. Know your nearest private clinic and keep your insurance and evacuation details on hand.
Can I find housing myself, or is it arranged for me?
For almost all expats it is arranged and paid for by the employer, because secure compound housing is scarce, expensive and best sourced through trusted channels. Trying to rent independently on the open market exposes you to fake-landlord scams and to properties that fall short on security. If in doubt, lean on your employer or a reputable agent.
How much cash should I bring when I first arrive?
Bring a comfortable buffer in US or Australian dollars to exchange, plus enough for your first few days before your bank account is open, since card systems are unreliable and account opening takes time. Convert some to kina on arrival at the airport bank or ATM, keep it in small notes, and store it discreetly and in more than one place.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Papua New Guinea, start with a free eligibility assessment.