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Asia · Arrival Guide

Just Landed in Sri Lanka? Your First 7 Days

Settling in Sri Lanka means adjusting to a cash-heavy, relationship-driven economy that is still recovering from the 2022 financial crisis. Colombo has modern apartments, reliable 4G and English-speaking professionals, but expect frequent bureaucracy, occasional fuel or power constraints, and a strong reliance on WhatsApp and personal contacts to get things done. Foreigners on residence visas can live comfortably, but bring patience and a buffer of cash for your first weeks.

Emergency

119

Police 119 · Ambulance 1990 · Fire 110

Capital

Sri Jayawardenepura Kotte (administrative); Colombo (commercial)

Currency

Sri Lankan rupee (LKR)

Language

Sinhala and Tamil (official); English widely used in business and cities

Dialing code

+94

Getting your bearings in Sri Lanka

Sri Lanka rewards patience. Your first weeks will swing between delight and mild frustration: the food is superb, people are genuinely warm, and Colombo feels safe and walkable in parts, but simple errands like opening a bank account or getting home internet installed can take days rather than hours. The island is small enough to cross by car in a day, yet the difference between humid, fast-moving Colombo and the cool, quiet hill country around Kandy and Nuwara Eliya is enormous. Most new arrivals base themselves in Colombo for work and services, then discover coastal towns and the interior on weekends.

Geographically you will hear the island described in loose zones: the Western Province and Colombo (the commercial engine), the deep south beaches from Galle to Mirissa and Tangalle (popular with remote workers and long-stay expats), the central highlands around Kandy and the tea country, the ancient Cultural Triangle in the north-central plains, and the east and north, which are quieter, more Tamil-speaking and further from mainstream infrastructure. Colombo itself is famously divided into numbered postal districts (Colombo 1 through 15), and locals give directions by these numbers, so learn them early.

Language is easier than newcomers fear. Sinhala is the majority language and Tamil the second official language, but English is widely spoken in Colombo, in business, in private healthcare and across the tourism belt, and most signage and official forms are trilingual. You can function day to day in English, though a few words of Sinhala buy enormous goodwill. What surprises people is the pace and the informality: business runs on personal introductions and WhatsApp rather than email, timekeeping is relaxed, and cash still greases most transactions. The economy is stabilising after the 2022 crisis, but you should still expect the occasional price shock, import shortage or bureaucratic queue, and keep a financial buffer for your settling-in period.

Your first 48 hours

The essentials to sort out the moment you land in Sri Lanka.

  1. 1

    Buy a tourist or local SIM at the airport

    Dialog and Mobitel (SLT-Mobitel) run 24-hour counters in the arrivals hall at Bandaranaike International Airport (CMB), and Hutch and Airtel are also available. A prepaid tourist SIM with a generous data allowance costs roughly LKR 1,300-2,500. Bring your passport, as SIMs must be registered to your ID. Buy it before you leave the terminal so you can book rides and message your accommodation.

  2. 2

    Withdraw cash and keep plenty of small notes

    Use an airport ATM from Commercial Bank, Sampath or Bank of Ceylon (BOC) to draw rupees at a fair rate rather than changing large amounts at exchange counters. Most tuk-tuks, small shops and local eateries are cash-only. Keep a mix of small denominations because vendors often cannot break large notes, and note that ATMs usually cap withdrawals around LKR 40,000-100,000 per transaction.

  3. 3

    Arrange a metered or app taxi into the city

    Book a PickMe or Uber from the app for a transparent, fair fare, or use the official airport taxi desk inside the terminal. The airport is about 35 km north of Colombo and the run takes 45-75 minutes depending on traffic. Avoid unmarked touts who approach you outside the terminal offering fixed prices, as these are routinely inflated.

  4. 4

    Confirm your visa status and safeguard your passport

    Note carefully whether you entered on an ETA or visit visa or on a residence visa, and diarise the expiry date immediately. Overstaying carries fines. You will need your passport and photocopies repeatedly in your first weeks, for the SIM, a bank account and any rental agreement, so keep the original secure and carry copies for everyday use.

  5. 5

    Download local apps and save emergency numbers

    Install PickMe, Uber, Google Maps, oDoc and your bank's app, and set up WhatsApp, which is how landlords, agents and businesses actually communicate. Save the police emergency line (119), the free Suwa Seriya ambulance (1990) and the fire and rescue number (110). Store your embassy's contact details too and consider registering with it online.

  6. 6

    Buy drinking water and basic supplies

    Tap water is not safe to drink anywhere on the island, so pick up bottled water on your way in or from the nearest shop. Large refillable bottles are cheap and reduce plastic waste once you are settled. Stock a few basics for your first night, as supermarkets like Keells and Cargills close in the evening and small kade (corner shops) may not stock what you need.

  7. 7

    Note the power and water situation at your accommodation

    Ask your host about the backup arrangements, since scheduled power cuts and occasional water interruptions still happen. Many apartments have generators or inverters and a rooftop water tank. Keep your devices charged, know where the trip switch and water pump are, and keep a torch handy for the first few nights while you learn the building.

Your first week checklist

  • Register your local SIM properly and top up a data pack so you have reliable mobile internet and a working number for banks, landlords and delivery apps.
  • Draw a solid cash float from a bank ATM (Commercial Bank, Sampath or BOC) and break it into small notes for tuk-tuks, markets and local eateries.
  • Secure short-term accommodation you are comfortable in for two to four weeks, and use it as a base to view longer-term rentals in person rather than committing sight unseen.
  • Contact your employer or sponsor to gather the letters and documents you will need to open a bank account and confirm your visa paperwork is in order.
  • Open a rupee bank account (or start the process) at a foreigner-friendly bank once you have your passport, visa and proof of address ready.
  • Register with your embassy or high commission online so they can reach you in an emergency and you can access consular services.
  • Download and set up the essential apps: PickMe, Uber, your bank's app, Google Maps, oDoc and WhatsApp, and save the emergency numbers to your phone.
  • Find your nearest private hospital, pharmacy and reliable water and grocery supplier, and buy a supply of bottled or filtered drinking water.
  • Arrange home internet installation early with SLT-Mobitel or Dialog, as fibre or ADSL activation can take several days to a couple of weeks.

Getting connected

Mobile data is cheap, fast and the default way people get online in Sri Lanka; 4G covers Colombo and most towns well, with patchier coverage in the hill country, the far north and remote areas. Dialog and SLT-Mobitel have the widest reach. Home fibre and ADSL are available in cities through SLT-Mobitel and Dialog, but installation and activation can realistically take several days to a couple of weeks, so start the process as soon as you have an address.

Typical cost: Prepaid tourist SIM LKR 1,300-2,500; monthly data-heavy prepaid packs around LKR 1,000-3,000; home fibre from about LKR 3,000-6,000 per month depending on speed and provider.

DialogMobitel (SLT-Mobitel)HutchAirtel

Money & banking

Sri Lanka runs largely on cash despite growing card acceptance in Colombo malls, hotels and supermarkets. Keep physical rupees for markets, tuk-tuks, small restaurants and any rural travel; Visa and Mastercard work at larger outlets, and LANKAQR code payments are spreading, but neither is universal. Withdraw enough for a week at a time so you are not caught out by an empty ATM or a cash-only vendor.

Opening an account: Foreigners can open a rupee resident account or a foreign-currency (NRFC) account once they hold a residence visa; Commercial Bank, Sampath Bank, Hatton National Bank (HNB) and Bank of Ceylon (BOC) are the most foreigner-friendly and have English-speaking staff. Bring your passport, visa, proof of address and, usually, an employer or sponsor letter. Expect the process to take a visit or two, and ask about mobile and internet banking at sign-up.

Cash: Cash dominates daily life. Withdraw enough for weekly expenses, keep small denominations for tuk-tuks and street vendors who cannot break large notes, and expect ATMs to occasionally run empty or cap withdrawals around LKR 40,000-100,000 per transaction. Carrying a modest cash reserve at home for emergencies is normal.

Tipping: Tipping is appreciated but modest. Round up or leave about 10 percent in restaurants if no service charge is already added, tip LKR 100-500 for hotel and tour staff, and it is common to round up tuk-tuk and delivery fares for good service rather than to tip a fixed amount.

Registration & residency

There is no general local address-registration requirement for arriving expats, and no town-hall step to complete on arrival. If you hold a residence visa you deal with the Department of Immigration and Emigration for all visa matters, and long-stay foreigners register, extend or renew their visa through that department rather than registering a home address. Hotels and licensed guesthouses log foreign guests with the authorities as a matter of course, so as a short-term visitor you have nothing extra to do. Your single most important obligation is to keep your visa valid and never overstay, as fines and complications at departure follow quickly.

Where: Department of Immigration and Emigration, Suhurupaya, Battaramulla (near Colombo), for all visa and residence matters.

Documents to keep handy:

  • Passport with a valid entry stamp, plus several photocopies and clear digital scans stored offline and in the cloud.
  • Your visa or ETA confirmation and any residence-visa approval letter, with the expiry date noted so you can renew in good time.
  • An employer, sponsor or company letter, which most banks and some landlords will ask to see when you open an account or sign a lease.
  • Proof of address such as a signed tenancy agreement or a utility bill, needed for bank accounts and some registrations.
  • Passport-sized photographs (bring at least six), which are still routinely required for local paperwork and SIM registration.
  • Travel or international health insurance documents, since private hospitals do not treat foreigners free of charge.

Getting around

Getting around means tuk-tuks (three-wheelers), ride-hailing apps, buses and trains. In Colombo, app-based tuk-tuks and cars are cheap and reliable and remove any haggling; intercity trains are famously scenic, especially the Kandy-to-Ella hill line, but slow, so book reserved seats ahead for long journeys. Long-distance buses are frequent, cheap and often crowded. Driving yourself is possible but chaotic, so most newcomers rely on apps and hired drivers at first.

From the airport: Bandaranaike International Airport (CMB) is about 35 km north of Colombo. A PickMe or Uber car runs roughly LKR 3,000-5,000 and takes 45-75 minutes using the Airport Expressway (E03), which cuts the journey considerably. Cheaper alternatives include the airport shuttle and public buses, though these are slower and less convenient with luggage.

PickMeUber

Finding a home

Expats mostly rent furnished apartments or houses in Colombo suburbs (Colombo 3, 4, 5, 6 and 7) or in coastal towns such as Mount Lavinia and the south around Galle and Unawatuna. Listings appear on ikman.lk and LankaPropertyWeb, in Facebook groups and through local agents, but word of mouth and WhatsApp still surface many of the best places before they are advertised. View in person where possible and confirm the backup power, water and internet situation.

Typical rent: A furnished one- to two-bedroom flat in central Colombo runs roughly LKR 100,000-250,000 per month; upmarket or serviced apartments cost considerably more, while suburbs, coastal towns and smaller cities are cheaper. Prices for foreign tenants are sometimes quoted higher, so compare a few options before committing.

Deposit norm: Landlords commonly ask for several months' rent upfront. Advance-plus-deposit arrangements of one to three months are typical, and annual lump-sum payments are still common, especially outside serviced buildings, so negotiate the split, the notice period and who pays for maintenance carefully and get everything in writing.

Healthcare

Public hospitals are free but crowded and under-resourced, so expats overwhelmingly use private hospitals in Colombo such as Nawaloka, Asiri, Lanka Hospitals and Durdans, where care is good, waiting times are short and English is spoken. Pharmacies are widespread and many medicines are sold over the counter, though you should bring a supply and the generic names of any regular prescriptions, as brands and availability vary.

How to access it: For non-emergencies, book directly with a private hospital or channel (book) a specialist through its outpatient department, either by walking in or through apps like oDoc for a video consultation. In an emergency, call the free Suwa Seriya ambulance on 1990, which is fast and reliable in populated areas, or go straight to a private hospital's emergency unit if you can travel safely yourself.

Insurance: There is no free care for foreigners at private hospitals, so arrange private or international health insurance before or immediately on arrival. Pay-as-you-go treatment is affordable by Western standards for minor issues, but the cost of surgery, an extended admission or medical evacuation adds up quickly, which is exactly what insurance is for.

Culture & etiquette

  • Remove your shoes and cover your shoulders and knees before entering temples, and never turn your back to a Buddha statue to take a photo.
  • Use your right hand for eating, giving and receiving, as the left hand is traditionally considered unclean.
  • Dress modestly away from beaches and resorts, and greet elders, monks and officials with extra politeness.
  • Read the head movement: a gentle side-to-side wobble usually means yes, agreement or acknowledgement rather than no.
  • Ask permission before photographing people, monks or religious sites, and put your camera away when asked.
  • Accept offers of tea or food graciously where you can, as hospitality is central and refusing outright can seem cold.
  • Learn a few words of Sinhala or Tamil such as a greeting and thank you, which locals appreciate warmly and which smooths daily interactions.

Things to watch out for

  • Alcohol sales are restricted on poya (full-moon) days and some public holidays, when bars and liquor shops close and meat may vanish from menus, so plan ahead.
  • Disrespecting Buddhism, including tattoos, clothing or gestures depicting or mocking the Buddha, is taken very seriously and has led to detention or deportation of foreigners.
  • Public displays of affection are frowned upon, and LGBTQ+ residents should note that same-sex relations remain technically criminalised, though prosecutions are rare and discreet couples generally live without issue.
  • Turning your back on or standing above a Buddha statue for a photograph is considered deeply offensive and is best avoided entirely.
  • Political and ethnic topics can be sensitive given the country's history, so listen more than you opine until you understand the context.

Apps to download before you land

PickMe

Local ride-hailing for tuk-tuks and cars, plus food and parcel delivery; the most widely used app across Sri Lanka

Uber

Ride-hailing for cars and tuk-tuks as an alternative to PickMe, mainly in Colombo and larger towns

Google Maps

Navigation, live traffic, transit and finding shops, restaurants, ATMs and hospitals

oDoc

Telemedicine and video consultations with local doctors, plus prescription and lab-test ordering

WhatsApp

The default channel for landlords, agents, businesses, delivery drivers and community groups

PickMe Food / Uber Eats

Restaurant and grocery delivery in Colombo and larger towns

Bank apps (Commercial, Sampath, HNB)

Mobile banking, LANKAQR payments, transfers and bill payment once your account is open

Where newcomers live

Most newcomers start in Colombo and pick a numbered district to suit their budget and lifestyle, then some drift to the coast for space and calm. The capital's postal districts each have a distinct feel, from diplomatic Colombo 7 to buzzy Colombo 3, while the deep south has become a hub for remote workers and long-stay expats. Below are the areas newcomers most often settle in.

Colombo 7 (Cinnamon Gardens)

The leafiest, most prestigious district, home to embassies, old mansions, parks and international schools. Quiet, green and safe, with higher rents to match. Popular with families and diplomats who want space and calm near the centre.

Colombo 3 (Kollupitiya)

Central, busy and convenient, packed with malls, cafes, offices and seafront. Well connected and walkable by Colombo standards, with a good mix of apartments. A solid first landing spot for professionals who want everything close by.

Colombo 5 (Havelock Town)

A more residential, middle-class district that is quieter and better value than 3 or 7, with good schools and local shops. Popular with families and longer-term residents who want everyday convenience without premium prices.

Colombo 4 (Bambalapitiya)

Lively coastal district with shops, eateries and easy access to the Marine Drive seafront. A busy, well-served mix of apartments and offices that suits younger professionals who like being in the thick of things.

Mount Lavinia (Dehiwala)

A relaxed beach suburb just south of the city with a well-known beach, a laid-back vibe and lower rents. Good for those who want sea air and a slower pace while staying within reach of Colombo by train or app.

Galle and the south coast

The historic Galle Fort and nearby towns like Unawatuna and Weligama draw remote workers and long-stay expats. Slower, coastal and community-driven, with cafes and co-working, though further from Colombo's jobs and top hospitals.

What things cost

Sri Lanka is inexpensive by Western standards, especially for food, transport and services, though imported goods and quality rentals in central Colombo can surprise you. A single person living modestly can do so on a fraction of a European budget, while a comfortable expat lifestyle with a nice apartment, dining out and hired help still costs far less than back home. Figures below are typical Colombo ranges and shift with inflation.

Rent, furnished 1-bed in central ColomboLKR 100,000-180,000 / month
Rent, furnished 1-bed outside the centre / suburbsLKR 50,000-100,000 / month
Monthly public transport (buses and trains, pay-as-you-go)LKR 3,000-6,000 / month
Coffee at a cafeLKR 500-900
Mid-range dinner for twoLKR 5,000-10,000
Utilities (electricity, water, gas) for a 1-bedLKR 10,000-25,000 / month
Mobile plan with dataLKR 1,000-3,000 / month
Gym membershipLKR 5,000-15,000 / month
Tuk-tuk / taxi starting fare (app)LKR 50-100 base, then per km
Monthly groceries for oneLKR 25,000-50,000 / month

Staying safe & avoiding scams

Sri Lanka is broadly safe for newcomers, with low rates of violent crime and a generally welcoming attitude to foreigners; petty scams, opportunistic overcharging and pickpocketing in crowded places are the everyday risks rather than serious danger. Solo travellers, and women in particular, should apply the usual precautions, avoid isolated areas after dark and be firm with persistent touts. Keep some awareness of the wider situation, since the country has seen periods of political and economic instability and occasional protests, so register with your embassy, keep a cash and fuel buffer, and check local news before travelling to the north or east or during any unrest.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Tuk-tuk 'it's closed' detour

Drivers claim your destination, temple or shop is closed, or that a special festival or one-day sale is on, then steer you to a gem, spice or batik shop where they earn commission on anything you buy. The fix is simple: insist firmly on going exactly where you asked, or book a metered PickMe or Uber so the route and price are fixed and there is no incentive to detour.

Gemstone and 'export deal' cons

A friendly stranger, hotel contact or driver introduces you to a gem dealer offering stones you can supposedly resell abroad at a large profit, sometimes with a story about needing a foreign buyer to avoid tax. The stones are typically near-worthless glass or low-grade material. Never buy gems as an investment from unsolicited contacts, and only deal with established, certified dealers if you genuinely want to buy.

Fake charity, orphanage and monk donations

People posing as monks press a trinket or thread on you and then demand a donation, or solicit money for an orphanage, temple or flood relief that does not exist. Genuine Buddhist monks do not solicit cash from strangers on the street. Politely decline, do not feel guilted into paying, and give only to established, registered organisations if you wish to help.

Inflated fares and 'no change' at the airport and stations

Unmetered taxis and touts at the airport, bus stands and train stations quote foreigners several times the fair price, or claim to have no change for a large note so they can keep the difference. Agree the fare or use a fixed-price app before you get in, carry small notes, and count your change. The official airport taxi desk and ride-hailing apps sidestep the problem entirely.

Frequently asked questions

Can I get by with card payments or should I carry cash?

Carry cash. Cards and LANKAQR work in Colombo malls, supermarkets and hotels, but tuk-tuks, markets, small eateries and most of the country outside the capital are cash-only. Withdraw enough for a week at a time and keep small notes, as vendors often cannot break large denominations.

Is the tap water safe to drink?

No. Tap water is not safe to drink anywhere on the island. Stick to bottled or properly filtered water, which is cheap and widely available, and use it for drinking and brushing teeth to avoid stomach upsets. Large refillable bottles are the cheapest and greenest option once you are settled.

Do I need to register my address with the authorities after arriving?

No general address registration is required for expats. If you are on a residence visa, your main obligation is to keep it valid through the Department of Immigration and Emigration in Battaramulla. Hotels and guesthouses log foreign guests automatically, so as a short-stay visitor there is nothing extra for you to do.

Which bank should I use as a foreigner?

Commercial Bank, Sampath Bank, HNB and Bank of Ceylon are the most foreigner-friendly and have English-speaking staff. You will generally need a residence visa, passport, proof of address and often an employer or sponsor letter to open an account. Ask about a foreign-currency (NRFC) account if you will bring money in from abroad.

How do I get around Colombo and the rest of the island?

In Colombo, use PickMe or Uber for tuk-tuks and cars, which fixes the price and avoids haggling. For longer trips, trains are scenic but slow and worth booking reserved seats in advance, while buses are cheap and frequent but crowded. Many expats hire a driver for occasional long journeys rather than driving themselves.

Is Sri Lanka safe, and are there still shortages after the 2022 crisis?

The country is broadly safe with low violent crime, and the economy has stabilised considerably since the 2022 crisis, so the severe fuel and medicine shortages of that period have largely eased. That said, keep a cash buffer, watch for petty scams and overcharging, and check local news during any protests or before travelling to more remote regions.

How much money do I need to live comfortably each month?

It varies widely, but a single person can live modestly on a fraction of a Western budget, and a comfortable expat lifestyle with a good central apartment, dining out and hired help still costs far less than in Europe or North America. Rent is usually the largest line item; food, transport and services are inexpensive.

Do I need vaccinations or special health precautions?

Check routine and travel vaccinations with a doctor before you move, and take dengue seriously, as it is present year-round and spikes after rains, so use repellent and remove standing water around your home. Malaria has been eliminated in Sri Lanka. Bring a supply and the generic names of any regular medicines, as brands and availability differ.

Will I manage without speaking Sinhala or Tamil?

Yes. English is widely spoken in Colombo, in business, in private healthcare and across the tourism belt, and official signage and forms are trilingual. You can function day to day in English, though learning a few words of Sinhala or Tamil earns real goodwill and helps with tuk-tuk drivers and market vendors.

How reliable are power and internet?

Both are generally reliable in Colombo now, after the scheduled power cuts of the crisis years largely ended, though occasional interruptions still happen so many buildings keep generators or inverters. Mobile 4G from Dialog or SLT-Mobitel is fast and cheap, and home fibre is available in cities but can take several days to a couple of weeks to install.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Sri Lanka, start with a free eligibility assessment.