Middle East · Arrival Guide
Just Landed in Syria? Your First 7 Days
Syria is emerging from over a decade of war and the fall of the Assad government in December 2024, and daily life is defined by improvisation: severe electricity rationing, a cash-only economy, sanctioned banks and patchy connectivity. Most Western governments still advise against all travel, so newcomers are typically returning Syrians, aid workers, diaspora, investors scouting reconstruction and journalists rather than ordinary expats. Register with your embassy (many operate from Beirut, Amman or Ankara), keep large cash reserves in clean US dollars, and treat security and infrastructure as your first concern.
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Police 112 · Ambulance 110 · Fire 113
Damascus
Syrian pound (SYP)
Arabic (official); Kurdish, Armenian and Aramaic spoken in some communities; limited English and French among younger and educated urban residents
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Getting your bearings in Syria
Your first weeks in Syria will feel less like moving to a new country and more like learning to run a household on scarce inputs. Electricity from the state grid comes in short windows, the internet drops with it, and almost every transaction happens in physical cash because international cards and ATMs are cut off by sanctions. People cope through a dense web of neighbours, WhatsApp groups, generator subscriptions and word of mouth, and you will lean on that web far more than on any official service. The upside is genuine warmth: hospitality is not a cliche here, and a landlord, a shopkeeper or a taxi driver will often solve a problem that no institution can.
Geographically, the reachable, comparatively functional Syria centres on Damascus and its suburbs, with Aleppo, Homs, Hama, Latakia and Tartus on the coast forming the other main population centres. Damascus is the seat of government, business and the diaspora's return, and it is where you will find the best of the country's private hospitals, exchange bureaus, restaurants and reliable-ish services. The coast around Latakia and Tartus is calmer and greener; parts of the interior and the north and east remain heavily damaged, contested or under separate administration, and are not places a newcomer should improvise travel to.
Language is the daily reality that surprises people most. Arabic, in its Levantine Syrian dialect, runs everything, and while shop signs and menus in central Damascus may carry some English, officials, drivers and landlords will expect Arabic. A handful of memorised phrases and a translation app will carry you a long way, and Syrians are patient and encouraging with beginners.
The pace is slow and negotiated. Fuel shortages, checkpoints and power cuts stretch simple errands across a whole morning, prices are haggled rather than fixed, and appointments are approximate. What surprises most newcomers is not the hardship, which they expect, but how normal and sociable life still manages to be around it.
Your first 48 hours
The essentials to sort out the moment you land in Syria.
- 1
Register with your embassy or its proxy crisis desk
Most Western embassies in Damascus remain closed or minimally staffed, so register online with your foreign ministry and save the crisis contact, which is often run from Beirut, Amman or Ankara. This is your lifeline for evacuation, lost-passport help and consular support. Confirm whether your nationality is handled by a neighbouring mission and keep that number offline.
- 2
Buy a local SIM at the airport or a Syriatel or MTN shop
Get a Syriatel or MTN Syria prepaid SIM registered against your passport as soon as you land. A local number is essential for WhatsApp, arranging drivers and money transfers, since almost all communication and coordination happens over WhatsApp. Note that MTN is winding down its Syria operations and is expected to be replaced by a new licensee, so Syriatel is the safer long-term choice.
- 3
Change money at a licensed exchange bureau, never the airport
Bring clean, crisp US dollars or euros in cash. Use a registered sarraf (exchange bureau) in central Damascus for a far better rate than the airport counters. Check the day's real rate first on XE or a Telegram rate channel, count every note yourself, and never accept torn or marked notes, which are routinely refused onward.
- 4
Confirm your accommodation and its backup power plan
State grid electricity often runs only a few hours a day in blocks. Before you settle in, check the building has a shared diesel generator subscription (ishtirak) or solar with batteries, and agree the monthly amperage fee in writing. Ask how many amps the subscription gives you, because a low tier may run lights and a fridge but not a heater or water pump.
- 5
Sort out water storage and heating for the season
Mains water is intermittent, so most homes rely on rooftop or ground tanks refilled when the supply and power align. Confirm your flat's tank capacity and whether there is a pump. In winter, heating is usually diesel (mazot) or gas, both of which can be scarce, so ask your landlord how the flat is heated before you commit.
- 6
Line up a trusted driver and a local fixer
Get the number of a reliable driver, your landlord and a local contact who knows the city, and save them offline. A good fixer will tell you which neighbourhoods, roads and checkpoints are currently fine and which to avoid, arrange fair prices, and translate when officialdom appears. This single relationship will save you money and trouble repeatedly.
- 7
Check the current security picture before you move around
Conditions change street by street and week by week after the 2024 transition. Before any journey, ask locals and check Telegram security channels about checkpoints, road closures and any recent incidents. Avoid intercity travel after dark, keep your passport and residence paperwork on you, and know that some areas remain off-limits due to unexploded ordnance and contested control.
- 8
Stock a power and cash buffer for the first fortnight
Charge phones, laptops and a couple of power banks whenever electricity is on, and keep a torch and candles to hand. Withdraw nothing from an ATM because they will not work for foreign cards, so instead keep enough physical dollars for a fortnight of rent, food and transport in a safe place, split between two spots in case of loss.
Your first week checklist
- Register your presence with the immigration and passports authority (Idarat al-Hijra wal-Jawazat) or confirm through your sponsor that your residence status is being processed within the required window.
- Convert a first tranche of dollars into pounds at a licensed exchange bureau, and keep the rest in dollars for rent and larger purchases.
- Set up your Syriatel or MTN SIM with a data bundle, install the self-care app, and test WhatsApp calls over both mobile data and any home connection.
- Agree and, where possible, put in writing your rent, the generator (ishtirak) amperage and fee, and any water or heating charges with your landlord.
- Locate your nearest functioning private hospital or clinic and a reliable pharmacy, and note their hours and cash-payment expectations.
- Buy a decent power bank, a UPS or battery for your router, and a torch, then establish a routine of charging everything during grid-on hours.
- Introduce yourself to neighbours, the local grocer and the building's generator operator, since these relationships are how information and favours flow.
- Download offline maps for your city on Google Maps or Maps.me and join a couple of trusted local Telegram channels for news and security updates.
- Photograph your passport, visa, residence paperwork and lease, and store copies both offline on your phone and in a secure cloud account you can reach abroad.
Getting connected
Two mobile networks, Syriatel and MTN Syria, cover the main cities, though data is slow and expensive by regional standards and MTN is in the process of exiting the market to be replaced by a new government-awarded licensee. Fixed broadband via the state Syrian Telecom (ADSL and some fibre) exists in Damascus and larger cities but is hostage to the power supply, so a connection is only as reliable as your generator. Many people run mobile data plus a UPS or battery to keep a router alive through cuts.
Typical cost: A prepaid SIM with a small monthly data bundle costs roughly the equivalent of 3-8 USD, and home ADSL or fibre runs around 10-20 USD a month where available; buy top-ups at kiosks or through the operator's self-care app.
Money & banking
Syria runs almost entirely on cash in Syrian pounds, with US dollars widely accepted for rent, big purchases and among the diaspora. The pound has collapsed and prices are quoted in tens or hundreds of thousands, so expect to carry thick bundles of notes and to recount everything. International Visa and Mastercard, foreign ATMs and PayPal do not work because sanctions cut Syria off from the global payment system.
Opening an account: Local banks such as Bank of Syria and Overseas, Byblos Bank Syria, Bank Audi Syria and the state Commercial Bank of Syria can in principle open resident accounts, but they are of limited practical use to foreigners and remain isolated from the international financial system. Most newcomers skip formal banking entirely and manage in physical cash, using a local partner's account only where a business genuinely requires it.
Cash: Cash is king, so bring physical US dollars in good, uncreased condition, because torn, marked or pre-2013 series notes are frequently refused. Money moves informally through the hawala network and licensed exchange bureaus rather than bank wires, which sanctions largely block, and it is normal to receive a fat brick of pound notes for even modest sums.
Tipping: Tipping (baksheesh) is customary and appreciated: round up taxi fares and leave around 5-10% in restaurants. Small tips to porters, petrol attendants, the building's generator operator and anyone who smooths a task are part of how daily life functions.
Registration & residency
Foreigners staying beyond a short visit are expected to register with the immigration and passports authority (Idarat al-Hijra wal-Jawazat) and hold the appropriate residence permit for their purpose of stay, and hotels automatically report guests to the security services. In practice your legal status usually flows from a sponsor, employer or invitation, and enforcement is applied unevenly and can change quickly, so confirm the current requirement directly with the office or your sponsor rather than relying on hearsay. Keep your passport, entry stamp and any permit on you, since they may be checked at checkpoints or by police.
Deadline: Typically expected within about 15 days of arrival, though this is applied inconsistently and depends on your visa type and sponsor; verify the current rule on arrival.
Where: Immigration and Passports Department (Idarat al-Hijra wal-Jawazat) offices in Damascus and provincial capitals, usually approached through your sponsor or a local fixer.
Documents to keep handy:
- A passport with at least six months' validity and several blank pages, plus a valid Syrian visa or entry stamp appropriate to your purpose.
- Physical and digital copies of your visa, any residence permit or sponsorship letter, and your entry stamp, kept separately from the originals.
- Your invitation, work contract or sponsor's documentation, since your legal status and registration usually hinge on a sponsoring person or organisation.
- Proof of any specialist high-risk or war-zone travel insurance, including the medical-evacuation policy number and the insurer's 24-hour contact.
- Passport-sized photographs and photocopies of the passport bio page, which local offices frequently ask for when processing paperwork.
- Records of the cash you are carrying and any customs declaration made on arrival, in case you are questioned about currency at a checkpoint or on departure.
Getting around
Getting around means shared taxis (servees), yellow city taxis and microbuses, and you should agree the fare before getting in because meters are rarely used or trusted. Fuel shortages, queues at petrol stations and security checkpoints make journeys slow and unpredictable, and intercity travel should only be attempted in daylight on routes locals confirm are open. There is no metro, and the passenger rail network is largely non-functional, so a trusted private driver booked over WhatsApp is the most reliable option for anything beyond a short hop.
From the airport: Damascus International Airport sits about 25-30 km south-east of the city centre, roughly a 30-45 minute drive when the road is clear. Arrange a pre-booked driver through your accommodation or take an official airport taxi, and agree the full price in advance, often quoted in US dollars. The airport road has periodically been closed or affected by security incidents, so confirm with a local that it is open before you travel, especially at night.
Finding a home
Rentals are found through local samsar (brokers), Facebook groups and word of mouth rather than formal listing portals, and a real share of the stock is war-damaged or short of reliable utilities. Contracts are frequently informal and paid in cash, often in US dollars for better flats, so read what you sign and, if you cannot, have a trusted Arabic speaker read it for you. Prioritise buildings with a working generator subscription, water storage and a landlord who someone you trust can vouch for over any amount of cosmetic appeal.
Typical rent: A modest flat in central Damascus runs roughly 150-400 USD a month, with better or diaspora-oriented properties in areas like Malki or Abu Rummaneh costing more; pound-denominated prices shift constantly with the exchange rate.
Deposit norm: Expect one to three months' rent up front, plus a broker fee of around half a month to one month's rent. Deposits and terms are negotiable and rarely documented formally, so agree everything, including how and when the deposit is returned, before you hand over cash.
Healthcare
Years of war have gutted the health system: many public hospitals are damaged, understaffed or short of medicines and equipment, and the quality of care is patchy and uneven. Private hospitals and clinics in Damascus, and to a lesser extent Aleppo and Latakia, offer the best available care but must be paid in cash, usually up front. Serious, complex or specialist cases are frequently referred abroad to Beirut or Amman, which is one reason medical-evacuation cover matters.
How to access it: For anything beyond a minor complaint, go straight to a reputable private hospital or clinic in a major city and pay cash on the spot, keeping receipts for any insurance claim. Carry a stock of any personal or prescription medication you rely on, because pharmacy supply is inconsistent and specific brands may be unavailable, and note your nearest functioning emergency facility before you need it.
Insurance: Ordinary international travel and health insurance almost always excludes Syria on account of active conflict and sanctions, so arrange specialist high-risk or war-zone cover that explicitly includes medical evacuation to Beirut, Amman or beyond before you arrive, and carry the policy number and 24-hour assistance line with you.
Culture & etiquette
- Dress modestly, particularly women and around religious sites; a headscarf is expected inside mosques and appreciated in more conservative neighbourhoods.
- Greet warmly with a handshake among the same gender, and let a woman or more senior person offer their hand first, as some prefer not to shake across genders.
- Accept offers of tea or coffee whenever you reasonably can, since hospitality is central to Syrian life and a flat refusal can read as cold or rude.
- Use your right hand for eating, giving and receiving, and remove your shoes when entering someone's home unless told otherwise.
- Learn a few Arabic phrases; even basic greetings such as salaam alaikum, shukran and min fadlak go a long way and are met with genuine warmth.
- Bring a small gift such as sweets or fruit when invited to a home, and expect to be pressed to eat more than you can manage, which is a sign of welcome.
- Ask before photographing people, and be especially careful around women, children and anyone in uniform, as consent and discretion matter here.
Things to watch out for
- Do not photograph checkpoints, soldiers, government or military buildings, or damaged military sites, as this can lead to detention and questioning.
- Avoid discussing politics, the former and current governments, security forces or sectarian issues with people you do not know and trust.
- Public displays of affection are frowned upon, and alcohol should be kept to the few licensed venues rather than consumed in public.
- During Ramadan, avoid eating, drinking or smoking in public during daylight fasting hours, and expect shorter working hours and a shifted daily rhythm.
- Be cautious about openly showing wealth, expensive electronics or large amounts of cash in public, which can attract unwanted attention.
Apps to download before you land
The default channel for everything: messaging, calls, booking drivers, reaching landlords and coordinating services
Telegram
Local news, community groups, security updates and live exchange-rate channels
Google Maps / Maps.me
Navigation with offline maps downloaded in advance, since data and power are unreliable
Syriatel / MTN self-care app
Top up mobile credit, buy and manage data bundles and check your balance
XE Currency
Track the fast-moving Syrian pound to US dollar rate before changing money
Google Translate
Offline Arabic translation and camera text scanning for signs, menus and documents
Signal
More private messaging for sensitive conversations where you prefer stronger encryption
Where newcomers live
Newcomers and returning diaspora cluster where services, security and community are strongest, which in practice means central and western Damascus and its established suburbs, plus the calmer coastal cities. Choice is driven less by lifestyle than by which building has a reliable generator, water and a landlord you can trust. Below are areas where arrivals commonly settle, though availability and safety shift, so always verify locally before committing.
Old City and Bab Touma, Damascus
The historic heart, with a large Christian quarter around Bab Touma, courtyard houses, cafes and restaurants. Atmospheric and central, popular with diaspora and journalists, though old buildings can mean tricky utilities and higher rents.
Malki and Abu Rummaneh, Damascus
Upmarket, leafy central districts long favoured by professionals, officials and embassies. Among the safer and better-serviced parts of the city, with the highest rents and the best odds of a solid generator and water setup.
Mezzeh, Damascus
A large western district blending residential blocks, universities and the airport road. Mixed in character and price, with more modern flats and a sizeable returning and international presence, but check building-by-building on services.
Kafr Souseh and Dummar, Damascus
Newer residential and business zones on the western and north-western edges, with more contemporary apartments. Quieter and family-oriented, a common landing spot for returnees wanting space away from the crowded centre.
Latakia
The main coastal city, calmer and greener than the interior, with a Mediterranean feel and a relatively functional daily rhythm. Attractive for those who want lower intensity, though the job and diaspora scene is smaller than Damascus.
Aleppo (western districts)
Syria's largest city and commercial heart, with heavily rebuilt and still-damaged areas side by side. The western, less war-affected districts host returning traders and families, but services and safety vary sharply by street.
What things cost
Costs in Syria are hard to pin down because the pound moves constantly and dollars shadow every serious price, so figures below are approximate and should be checked against the day's rate. Rent, generator subscriptions and fuel are the big variables, and better flats are often quoted and paid in US dollars. Everyday food and transport are cheap in dollar terms; anything imported, powered or specialised is disproportionately expensive.
Staying safe & avoiding scams
Treat safety as your overriding priority: most governments advise against all travel to Syria because of the risk of armed conflict, unexploded ordnance, kidnapping, arbitrary detention and an unpredictable situation following the 2024 change of government. Stay out of contested, northern and eastern areas and anywhere locals warn you off, avoid intercity roads after dark, and never approach or photograph checkpoints, military sites or security forces. Keep your passport and residence paperwork on you, maintain a low profile with money and electronics, cultivate trusted local contacts who can read the current picture, and always carry specialist war-zone insurance with medical evacuation arranged before you arrive.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Airport and taxi overcharging
Drivers routinely quote inflated dollar fares to obvious new arrivals or claim the meter is broken, then demand more on arrival. Agree the full price and the currency before you get in, keep small notes so you are not forced to overpay for change, and wherever possible use a driver arranged through your accommodation or a trusted contact rather than hailing one cold.
Currency and fake-note tricks
Unlicensed street changers dangle a rate that beats the market, then short-change the count, slip in counterfeit or torn pounds, or swap your good dollars for bad ones during the handover. Change money only at a registered exchange bureau, check the day's real rate first, count every note yourself in front of the changer, and reject anything torn or marked before you leave.
Fake landlords and phantom rentals
Brokers sometimes show flats they have no right to let, or take a hefty cash deposit for a property and then disappear or double-let it. Verify who actually owns the place, never pay before you have seen the flat and been given keys, insist on a written agreement, and use a broker vouched for by someone you trust rather than one found through an anonymous online listing.
Fixer and paperwork fee inflation
Some fixers, drivers or middlemen offering to speed up registration, permits or connections quote vague, inflated fees and pocket the difference, or invent official charges that do not exist. Ask two or three separate people what a service should cost before agreeing, get the fee stated up front, and be wary of anyone who insists everything must be paid in cash to them personally with no receipt.
Frequently asked questions
Is it safe to move to Syria right now?
Most governments advise against all travel because of armed conflict, unexploded ordnance, kidnapping and detention risk, and an unpredictable security situation after the 2024 change of government. Anyone going should have specialist security advice, war-zone insurance with medical evacuation, and trusted local contacts, and should treat safety as the decision that overrides all others.
Can I use my bank card or withdraw from ATMs?
Effectively no. International sanctions cut Syria off from the global banking system, so Visa, Mastercard, foreign ATMs and PayPal do not work. Bring enough clean, uncreased US dollars in cash to cover your whole stay and change what you need at licensed exchange bureaus a tranche at a time.
How do I deal with the electricity cuts?
State grid power often runs only a few hours a day in blocks, so most homes rely on a shared diesel generator subscription (ishtirak), solar panels with batteries, or a combination. Confirm your building's backup arrangement and its monthly amperage cost before you rent, and get into the habit of charging phones, laptops and power banks whenever the grid is on.
Do I need to register after I arrive?
Yes. Foreigners staying beyond a short visit are expected to register with the immigration and passports authority and hold a valid residence permit, usually within about 15 days, and hotels report guests to security automatically. Enforcement is uneven and tied to your sponsor and visa type, so confirm the current requirement directly with your sponsor or the immigration office.
What is the best way to bring and manage money?
Bring physical US dollars in good condition, ideally in a mix of denominations, and keep them split between two secure places in case of loss or theft. Change only what you need at a time at a registered sarraf after checking the day's rate, and expect to receive and carry thick bundles of pound notes for everyday spending.
Which mobile network should I choose?
Syriatel and MTN Syria are the two established networks, but MTN is winding down its Syrian operations ahead of a new government-awarded licensee taking over, so Syriatel is generally the safer long-term choice. Register any SIM against your passport, buy a modest data bundle, and keep some credit spare, since WhatsApp is how almost everything gets coordinated.
How do I get from Damascus airport into the city?
The airport is about 25-30 km south-east of the centre, roughly 30-45 minutes when the road is clear. Pre-book a driver through your accommodation or take an official airport taxi, agree the full fare in advance (often in dollars), and check with a local that the airport road is open, as it has periodically been closed or disrupted, particularly after dark.
What is healthcare like and what if I get seriously ill?
Public hospitals are often damaged, understaffed and short of supplies, while private hospitals in Damascus, Aleppo and Latakia offer the best available care for cash paid up front. Bring your own supply of any regular medication, keep receipts for insurance, and understand that complex cases are frequently referred to Beirut or Amman, which is why evacuation cover is essential.
Do I need to speak Arabic to get by?
You can survive on a translation app and a few phrases, but daily life is far easier with functional Levantine Arabic, since officials, drivers and landlords rarely speak much English. Even basic greetings and numbers earn goodwill and cut down on overcharging, so learning the essentials early is one of the highest-value things you can do.
Where do most newcomers and returning diaspora choose to live?
In Damascus, central and western districts such as the Old City and Bab Touma, Malki, Abu Rummaneh, Mezzeh and Kafr Souseh are the usual choices, while the coastal city of Latakia appeals to those wanting a calmer pace. The deciding factors are almost always security, a reliable generator and water, and a trustworthy landlord rather than lifestyle or aesthetics.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Syria, start with a free eligibility assessment.