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Asia · Arrival Guide

Just Landed in Taiwan? Your First 7 Days

Taiwan is one of the safest, most orderly places in Asia to land as a new resident, with excellent public transport, world-class National Health Insurance and cheap, ubiquitous convenience stores on almost every corner. Your first weeks revolve around three things: your Alien Resident Certificate (ARC), an EasyCard for transport and payments, and a local bank account. Expect a low-crime, high-convenience daily life, but limited English on official paperwork and a strong cash-and-EasyCard culture that surprises newcomers from card-first countries.

Emergency

112 (mobile phones; connects even without a SIM or signal-locked handset and offers Chinese and English guidance before transferring you to 110 or 119)

Police 110 · Ambulance 119 · Fire 119

Capital

Taipei

Currency

New Taiwan Dollar (TWD)

Language

Mandarin Chinese (official); Taiwanese Hokkien and Hakka widely spoken; English limited outside major cities and government offices

Dialing code

+886

Getting your bearings in Taiwan

Landing in Taiwan for the first time as a resident tends to feel calm rather than chaotic. Taoyuan and Songshan airports are efficient, immigration lines move quickly, and within an hour of clearing arrivals you can be on a spotless Airport MRT train gliding into Taipei. The first fortnight is mostly administrative: securing your Alien Resident Certificate, opening a bank account, getting a proper mobile number and finding somewhere to live. None of it is dangerous or dramatic, but almost all of it happens in Chinese, and that language gap is the single biggest shock for people arriving from English-speaking countries.

Geographically, Taiwan is compact and easy to grasp. Most foreigners settle along the western corridor served by the High Speed Rail: Taipei and New Taipei in the north, Taichung in the centre, Tainan and Kaohsiung in the south. Taipei is the most international and English-friendly, with the largest expat community, the best public transport and the highest rents. Kaohsiung and Tainan are warmer, cheaper and slower-paced; Taichung sits comfortably in between. The mountainous east coast (Hualien, Taitung) is stunning but far quieter and less served by infrastructure.

The pace of daily life is fast but polite. People queue, keep their voices down on the MRT, and rarely confront each other in public. Convenience stores (7-Eleven, FamilyMart) are genuine hubs where you pay bills, collect parcels, buy transit top-ups and eat a cheap meal at any hour. What surprises most newcomers is how much still runs on cash and on the humble EasyCard rather than credit cards, how helpful strangers are when you look lost, and how quickly world-class healthcare becomes affordable once your NHI kicks in.

Weather shapes the calendar more than you expect. Summers are hot, humid and punctuated by typhoons between roughly July and October, when offices and transport occasionally shut on official 'typhoon days'. Earthquakes are a normal fact of life and buildings are engineered for them, but it is worth knowing your building's exits early. None of this should alarm you: Taiwan is one of the gentlest places in the world to start over, provided you accept that the paperwork will be in Chinese and lean on colleagues, apps and the foreigner-friendly institutions listed below.

Your first 48 hours

The essentials to sort out the moment you land in Taiwan.

  1. 1

    Buy a tourist or short-term SIM at the airport

    Chunghwa Telecom, Taiwan Mobile and FarEasTone all run counters in the arrivals halls at Taoyuan and Songshan. Buy a prepaid tourist SIM now using your passport; a 5-30 day unlimited-data package costs roughly NT$300-1,000. Switch to a proper post-paid plan once your ARC arrives, since post-paid contracts require the ARC number.

  2. 2

    Get an EasyCard from a convenience store or metro station

    Pick up an EasyCard for around NT$100 and top it up with cash at any station or 7-Eleven. It works on the MRT, city buses, the High Speed Rail feeder services, YouBike bikes and most convenience stores nationwide. It is the single most useful thing you can hold in Taiwan and doubles as a low-value contactless wallet.

  3. 3

    Withdraw cash from a bank or convenience-store ATM

    Taiwan still runs heavily on cash. Use ATMs inside 7-Eleven, FamilyMart or major banks and look for the 'Cirrus/Plus' or 'Global ATM' labels that accept foreign cards. Carry NT$2,000-3,000 for your first day, as night markets, small eateries and some clinics do not take cards.

  4. 4

    Save your address in Chinese and confirm your ARC appointment

    Note your exact residential address in Chinese characters, because you will need it for the ARC, bank account and deliveries. If you entered on a resident visa, book or confirm your ARC appointment at the local National Immigration Agency service centre. Screenshot the address before you leave the airport so you can show it to taxi drivers.

  5. 5

    Get to the city on the Airport MRT, bus or metered taxi

    From Taoyuan International, the Airport MRT reaches Taipei Main Station in about 35-40 minutes for around NT$150, with trains every few minutes. Frequent express buses (Kuo-Kuang, Ubus) run 24 hours for NT$90-160 and stop at major hotels. A metered taxi to central Taipei costs roughly NT$1,000-1,300, so ignore any driver who offers a fixed price inside the terminal.

  6. 6

    Save offline maps and download the essential apps

    Google Maps handles transit and walking well across Taiwan. Also install LINE, which everyone uses for messaging including landlords and employers, plus a translation app and a ride-hailing app. Download offline map tiles for your area in case of patchy signal on your first day, and pin your accommodation as a saved place.

  7. 7

    Buy an umbrella, water and a power adapter at a convenience store

    Taiwan uses the same 110V two-flat-pin sockets as the US and Japan, so European and UK plugs need an adapter you can grab at any convenience store. Sudden rain is common, and a cheap folding umbrella and a bottle of water will make your first walk around the neighbourhood far more pleasant in the heat and humidity.

  8. 8

    Register your arrival with your employer, school or host

    Let your company HR, university or host know you have landed, as they often kick-start your ARC paperwork, NHI enrolment and even bank introductions. Many employers will send someone who speaks Chinese to help with the immigration office and bank, which removes most of the language friction from your first week.

Your first week checklist

  • Book and attend your Alien Resident Certificate (ARC) appointment at the local National Immigration Agency service centre, bringing your resident visa, passport, photos and any employer or school paperwork.
  • Buy an EasyCard at any MRT station or convenience store and load it with cash so you can ride transport and pay at shops from day one.
  • Swap your airport tourist SIM for a proper post-paid mobile plan with Chunghwa Telecom, Taiwan Mobile or FarEasTone once your ARC number is issued.
  • Open a local bank account (CTBC, E.SUN, Taishin, Cathay United or the postal bank) using your ARC and local phone number so you can receive salary and pay rent.
  • Confirm your exact residential address in Chinese characters and, if you are renting, ensure your landlord registers you or provides a lease you can show the authorities.
  • Register with your employer's HR for National Health Insurance enrolment, or note the six-month qualifying clock if you are not employed.
  • Locate your nearest hospital, 24-hour clinic and convenience store, and save the anti-fraud hotline 165 and emergency numbers 110 and 119 in your phone.
  • Download the essential apps (LINE, Google Maps, EasyWallet, a translation app and a ride-hailing app) and set your accommodation address as a saved location.
  • Buy a household essentials starter kit and locate a nearby wet market or supermarket (PX Mart, Carrefour) for groceries and daily needs.

Getting connected

Mobile coverage and public Wi-Fi are excellent nationwide, including on the MRT, in convenience stores and on the High Speed Rail. Prepaid tourist SIMs are easy to buy on arrival with just a passport, but a proper post-paid plan requires your ARC and a local address, so most people run a tourist SIM for the first week or two.

Typical cost: A tourist prepaid SIM costs roughly NT$300-1,000 for 5-30 days of unlimited data. Post-paid unlimited plans run around NT$500-1,000 per month once you have an ARC, and Chunghwa Telecom has the widest rural coverage while Taiwan Mobile and FarEasTone are competitive in cities. Free public Wi-Fi (iTaiwan) is available at many government sites and stations.

Chunghwa TelecomTaiwan MobileFarEasToneTaiwan Star (T Star)

Money & banking

The New Taiwan Dollar is cash-heavy for daily life, though EasyCard and mobile payments such as LINE Pay and JKO Pay are increasingly accepted in chains. Foreign credit cards work fine in department stores, supermarkets and hotels, but are often refused in small eateries, traditional shops and night markets, so always keep notes on you.

Opening an account: You generally need your ARC and a local phone number to open a full account. Foreigner-friendly banks include CTBC, E.SUN, Taishin and Cathay United, all of which have some English-speaking branches; a Chunghwa Post (postal) account is simple, widely accepted and useful for receiving salary. Bring your passport, ARC and a small opening deposit, and expect the process to be conducted mostly in Chinese.

Cash: Carry cash at all times. Night markets, small restaurants, traditional wet markets, many clinics, laundrettes and some landlords are cash-only. Convenience-store ATMs from 7-Eleven and FamilyMart are on nearly every block for topping up, and you can also pay utility bills, fines and online-shopping invoices in cash at the store counter.

Tipping: Tipping is not customary and is not expected in Taiwan. Mid-range and upscale restaurants add a 10 percent service charge automatically, but there is no need to tip taxi drivers, cafe staff, hairdressers or delivery riders. Rounding up is a friendly gesture but never an obligation.

Registration & residency

Foreign nationals staying long-term must obtain an Alien Resident Certificate (ARC) from the National Immigration Agency (NIA). The ARC records your residential address and serves as your de facto national ID card for banking, National Health Insurance, mobile contracts, tenancy and many everyday transactions. Any change of your registered address must be reported to the NIA, and losing the card or letting it expire creates knock-on problems with your bank and health cover, so treat it as your most important document.

Deadline: Apply within 15 days of entry (or of your resident visa being issued) and report any change of address to the NIA within 30 days of moving. Renew the ARC before it expires, as your NHI and bank access are tied to it.

Where: Your local National Immigration Agency (NIA) service centre in the city or county where you live; larger centres in Taipei, Taichung and Kaohsiung offer some English-language assistance.

Documents to keep handy:

  • Passport with your resident visa (visitor visa or resident visa) and entry stamp, which you will need repeatedly for the ARC and bank.
  • Several passport-sized photos to Taiwanese specification for the ARC application and other paperwork.
  • Your employment contract, school admission letter or marriage/family documents that justify your residence category.
  • Proof of local address such as a signed tenancy agreement or a letter from your host or employer.
  • Original degree certificates or professional qualifications, ideally authenticated, if you are on a work or Gold Card visa.
  • A supply of local cash (NT$5,000-10,000) for deposits, fees and cash-only services in your first days before your bank account is live.

Getting around

Public transport is fast, clean, punctual and cheap. Taipei, New Taipei, Taoyuan, Taichung and Kaohsiung have metro (MRT) systems, buses reach almost everywhere, and the High Speed Rail (HSR) links the entire west coast from Taipei to Kaohsiung in under two hours. YouBike public bicycles sit at docking stations across most cities and are paid for with your EasyCard, making short hops effortless.

From the airport: From Taoyuan International Airport (TPE), the Airport MRT reaches Taipei Main Station in about 35-40 minutes for roughly NT$150, with express and commuter services running frequently. Kuo-Kuang and Ubus express coaches run 24 hours to central Taipei for NT$90-160, and metered taxis into the city cost around NT$1,000-1,300. Songshan Airport (TSA) sits inside Taipei and connects directly to the MRT.

Google MapsUberLINE TaxiTaiwan Taxi (55688)YouBikeTaiwan High Speed Rail (THSR)

Finding a home

Most newcomers rent unfurnished or semi-furnished flats found via 591.com.tw (the dominant listings site), local estate agents or city-specific Facebook groups and expat forums such as Forumosa. Contracts usually run one year, many landlords prefer cash or bank transfer, and some are hesitant to rent to foreigners without an ARC, so having a Chinese-speaking friend or agent smooths viewings and negotiations considerably.

Typical rent: A studio or one-bedroom flat in central Taipei runs roughly NT$18,000-32,000 per month, dropping to NT$12,000-22,000 in outer districts of New Taipei. Taichung, Tainan and Kaohsiung are markedly cheaper at around NT$8,000-18,000 per month for a comparable place, and shared 'tao fang' rooms cut costs further.

Deposit norm: The deposit is typically one to two months' rent, paid upfront alongside the first month. Landlords should return it at the end of the lease minus documented damages, so photograph the flat's condition on move-in day and keep the signed contract safe.

Healthcare

Taiwan's National Health Insurance (NHI) is excellent, universal and remarkably affordable, covering hospital visits, clinics, dental and prescriptions with low co-pays. Private clinics are plentiful, walk-ins are the norm, and even without an appointment you can usually see a doctor the same day. Pharmacies are widespread and many doctors and hospital staff in cities speak some English.

How to access it: Once enrolled you receive an NHI card; show it at any clinic or hospital and pay a small co-payment, often NT$150-400, plus a modest prescription fee. For emergencies, go to a hospital ER or call 119 for an ambulance. Major teaching hospitals such as National Taiwan University Hospital in Taipei have international patient sections.

Insurance: ARC holders must join NHI: employees are enrolled by their employer almost immediately, while others generally qualify after six consecutive months of legal residence. Buy private travel or expat medical insurance to cover the initial waiting period before NHI begins, since a serious accident in that gap would otherwise be paid out of pocket.

Culture & etiquette

  • Queue calmly and stand on the right on MRT escalators; eating and drinking are banned on the metro and the rule is strictly and voluntarily observed.
  • Remove your shoes when entering homes, many guesthouses, some clinics and traditional restaurants with tatami or raised floors.
  • Use both hands to give and receive business cards, gifts and money as a sign of respect, and take a moment to read a card before putting it away.
  • Keep your voice down on public transport and avoid loud phone calls, as public spaces are notably quiet and orderly.
  • Give up priority (dark blue) seats on the MRT to elderly, pregnant or disabled passengers even when the carriage is busy; locals are strict about this.
  • Accept and offer food or drink with a small polite refusal-then-acceptance dance in social settings; a gentle initial decline is normal courtesy.
  • Learn a few Mandarin phrases such as 'xie xie' (thank you) and 'ni hao' (hello); effort is warmly appreciated even where English is limited.

Things to watch out for

  • Do not stick chopsticks upright in a bowl of rice, as it resembles incense burned for the dead at funerals.
  • The number 4 sounds like the word for 'death' and is often skipped on building floors and in gifts; avoid giving clocks, umbrellas or sharp objects as presents.
  • Public confrontation and causing someone to 'lose face' are taken seriously, so stay calm, avoid raising your voice and resolve disputes quietly and politely.
  • Avoid discussing cross-strait politics or Taiwan's international status casually until you know your company; it is a sensitive subject with strong personal feelings.
  • During Ghost Month (the seventh lunar month) many people avoid moving house, swimming or major purchases; be aware that some services and moods shift accordingly.

Apps to download before you land

LINE

The default messaging app for everyone in Taiwan, used by landlords, employers, shops and friends; also carries LINE Pay for payments

EasyWallet

Check and manage your EasyCard balance and transaction history and top up on some devices

Google Maps

Reliable transit, bus, walking and driving directions across the whole island

Uber

English-friendly ride-hailing with in-app card payment in Taipei and other major cities

YouBike

Rent public bicycles at docking stations citywide, paying with your EasyCard

Foodpanda

Food and grocery delivery available in most towns and cities, with an English interface

Taiwan High Speed Rail (THSR)

Book and store High Speed Rail tickets between west-coast cities

Where newcomers live

Where you live in Taiwan depends heavily on budget, job location and how much English-speaking community you want around you. Taipei offers the best transport, jobs and international scene at the highest cost; the south is warmer, cheaper and slower. Because the MRT and HSR are so good, commuting from a cheaper outer district is genuinely practical, and most newcomers refine their choice after a few months of living there.

Da'an, Taipei

Central, leafy and prestigious, home to universities, cafes, parks and the largest concentration of English-speaking expats. Superb MRT access and lively nightlife, but among the priciest districts in the country.

Xinyi, Taipei

The gleaming downtown around Taipei 101, full of malls, offices, bars and modern towers. Convenient and glossy but expensive, popular with professionals who want to live near work and the city's best-connected transport.

Banqiao, New Taipei

A major transport hub with MRT, HSR and regular rail, offering more space and lower rents than central Taipei while staying 15-20 minutes from the core. A practical, family-friendly choice for commuters seeking value.

West District, Taichung

Taichung's café and design heart, with wide streets, art spaces and a relaxed, car-friendly pace. Warmer weather, far cheaper rents and a growing creative scene, though public transport is thinner than in Taipei.

Gushan and Zuoying, Kaohsiung

Southern, sunny and affordable near the harbour and the HSR terminus. Kaohsiung's MRT and coastal feel appeal to those who want beaches, low costs and a laid-back lifestyle over Taipei's intensity.

East District, Tainan

The cultural old capital, rich in temples, street food and history, with the lowest big-city rents and the friendliest pace. English is scarcer here, so it suits newcomers keen to immerse in local life and learn Mandarin.

What things cost

Taiwan offers strong value for money, especially on food, transport and healthcare, though Taipei rents are the notable exception and can absorb a large share of income. Eating at local restaurants and night markets, riding the MRT and using an EasyCard keeps daily costs low. The figures below are typical monthly or per-item costs in New Taiwan Dollars and skew towards Taipei, so the south is often 20-40 percent cheaper.

Rent, 1-bed flat in city centre (Taipei)NT$20,000-32,000/month
Rent, 1-bed flat outside centreNT$12,000-20,000/month
Monthly public transport pass (Taipei TPASS)NT$1,200/month
Coffee at a cafeNT$60-140
Mid-range dinner for twoNT$900-1,600
Utilities (electricity, water, gas)NT$1,500-3,500/month
Mobile plan (unlimited data)NT$500-1,000/month
Gym membershipNT$1,000-2,500/month
Taxi starting fareNT$85 (first 1.25km)
Monthly groceries for oneNT$6,000-9,000/month

Staying safe & avoiding scams

Taiwan is genuinely one of the safest countries in the world for a newcomer. Violent crime is rare, streets and the MRT feel safe late at night, solo travel is comfortable, and lost wallets and phones are frequently handed in to police or station staff. The real risks are not human but natural and financial: typhoons between roughly July and October occasionally shut transport and workplaces on official 'typhoon days', and earthquakes are frequent though buildings are well engineered, so learn your building's exits and keep a small emergency kit. Financially, phone, rental and online investment scams are the main threat, so save the 165 anti-fraud hotline, follow official weather and earthquake alerts on your phone, and treat any unsolicited demand for money as a scam until proven otherwise.

Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.

Fake official phone calls

Scammers phone claiming to be from the police, prosecutors, telecom companies, banks or immigration, saying your ARC, bank account or a parcel is involved in a crime and demanding a transfer or ATM 'verification' to clear your name. They can be persistent and convincing, sometimes spoofing real numbers. Real authorities never ask for money or bank details by phone, so hang up and call 165, the government anti-fraud hotline, to verify.

Rental deposit scams

Bogus listings on 591 or Facebook advertise unusually cheap flats and ask you to wire a deposit or 'holding fee' before viewing, then vanish once paid. Some impersonate real landlords using stolen photos. Never transfer money before seeing the property in person, meeting the landlord and confirming ownership against the property documents, and be wary of any deal that feels rushed or too good.

Unofficial airport taxi touts

Ignore drivers who approach you inside the terminal offering rides at a 'fixed' price, which is almost always inflated. Use the clearly marked official metered taxi queue outside arrivals, take the Airport MRT, or book a ride through a legitimate app. Metered taxis in Taiwan are honest and cheap, so there is no reason to accept an off-meter deal.

Investment and romance scams via LINE

A fast-growing problem in Taiwan involves strangers adding you on LINE or dating apps, building rapport over weeks, then steering you towards a fake crypto or stock trading platform that shows fake profits and then blocks withdrawals. Never move money to a platform recommended by an online-only contact, and report suspicious approaches to the 165 hotline.

Frequently asked questions

Do I need to speak Mandarin to get by?

You can manage daily life in Taipei with English plus translation apps, but official paperwork for the ARC, banks and tenancy is mostly in Chinese, and staff outside the big cities often speak little English. Learning basic Mandarin and having a Chinese-speaking friend or colleague helps enormously, especially at the immigration office and bank. Many employers will send someone to help you through the first appointments.

How soon can I open a bank account?

You typically need your ARC and a local mobile number first, so most people open an account within a week or two of arriving. CTBC, E.SUN, Taishin, Cathay United and the postal bank (Chunghwa Post) are the most foreigner-friendly. Bring your passport, ARC and a small opening deposit, and be prepared for the process to run largely in Chinese.

When do I get National Health Insurance?

If you are employed, your company enrols you and you are covered almost immediately from your start date. If you are not employed, you generally qualify after six consecutive months of legal residence in Taiwan. Keep private medical or travel insurance to cover that initial gap, because a serious accident before NHI starts would otherwise be paid entirely out of pocket.

Is Taiwan safe for newcomers?

Very. Violent crime is rare, streets and the metro are safe at night, and lost items are frequently returned to their owners. The main risks are phone, rental and investment scams plus seasonal typhoons and earthquakes, so save the 165 anti-fraud hotline, keep an eye on official weather alerts, and know your building's earthquake exits. Common-sense caution is all most people ever need.

How do I get from the airport into the city?

From Taoyuan International, the Airport MRT reaches Taipei Main Station in about 35-40 minutes for around NT$150. Round-the-clock express buses cost NT$90-160 and stop at major hotels, while a metered taxi runs roughly NT$1,000-1,300. Avoid any driver who approaches you inside the terminal offering a fixed fare, and use the official taxi rank or a booked ride instead.

What is an EasyCard and why does everyone mention it?

The EasyCard is a rechargeable contactless card that pays for the MRT, buses, YouBike bikes and purchases at convenience stores and many shops across Taiwan. You buy it for around NT$100 at any station or convenience store and top it up with cash. It is the most useful everyday item you can carry and works island-wide, so get one within your first hours.

Do I need cash or are cards enough?

You need cash. While department stores, supermarkets and chains take cards, night markets, small restaurants, traditional shops, laundrettes and many clinics are cash-only. Convenience-store ATMs are on almost every block for withdrawals, and you can even pay utility bills and online-shopping invoices in cash at the store counter. Always keep a few hundred to a thousand New Taiwan Dollars on you.

How hard is it to find a flat as a foreigner?

It is doable but sometimes friction-filled. Most listings are on 591.com.tw, local agents and Facebook groups, and some landlords are cautious about renting to foreigners without an ARC or a Chinese-speaking guarantor. Never pay a deposit before viewing in person and confirming ownership. Bringing a Mandarin-speaking friend or agent to viewings makes negotiation and the contract far smoother.

What should I know about typhoons and earthquakes?

Typhoon season runs roughly July to October, and the government sometimes declares 'typhoon days' that close offices, schools and transport, announced city by city the evening before. Earthquakes are frequent but buildings are engineered to withstand them, so panic is unnecessary. Learn your building's exits, keep a small kit with water and a torch, and enable the official earthquake and disaster alerts on your phone.

Can I use my foreign driving licence, and do I need a car?

In most cities you will not need a car at all, as the MRT, buses, HSR and YouBike cover daily life comfortably and parking is scarce and costly. If you do drive, you can generally use an International Driving Permit for a limited period after arrival, after which you may need to convert to a Taiwanese licence depending on your nationality's reciprocity agreement. Scooters are hugely popular but require the correct local licence.

Planning the move, not just the landing?

This guide covers your first days on the ground. If you’re still weighing visas and pathways to Taiwan, start with a free eligibility assessment.