Asia · Arrival Guide
Just Landed in Vietnam? Your First 7 Days
Vietnam runs largely on cash, motorbikes and messaging apps, and daily life moves fast once you find your feet. Ho Chi Minh City (the commercial hub) and Hanoi (the capital) are where most newcomers settle. Getting a local SIM, a Grab account and enough cash for your first week will unlock almost everything else. English is common in cafes, coworking spaces and expat districts but thin at government offices, so keep a translation app handy.
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Getting your bearings in Vietnam
The first weeks in Vietnam tend to feel loud, warm and surprisingly easy on the wallet, but also disorienting if you have never navigated a city where millions of motorbikes move as one river. Ho Chi Minh City (still widely called Saigon) is the fast, commercial, humid south; Hanoi is the older, more traditional, four-season capital in the north; and Da Nang sits in the middle as a beach city that has become a magnet for remote workers and digital nomads. Wherever you land, the pace of the street is faster than most Western cities but the pace of admin is slower, and a lot of your first fortnight will be spent on small logistics: a SIM, cash, an apartment and a bank account.
The language reality is stark. Vietnamese is tonal and hard for beginners, and outside cafes, coworking spaces, private clinics and international schools you should not assume English. Younger people in tourist and expat districts often speak some; officials, older landlords, market sellers and Grab drivers frequently speak none. Google Translate's camera and conversation modes become genuine daily tools rather than novelties, and learning your numbers early pays off constantly.
What surprises people most is how cheap and how cashless-yet-cash-heavy things are at the same time. A bowl of pho can cost under 50,000 dong while a bank transfer by QR code settles instantly, yet the street vendor next door only takes notes. Expect intense heat and afternoon downpours in the rainy season, pavements colonised by parked bikes and cafes, and a bureaucracy that works but rewards patience, printed copies and a local friend or landlord who can call the ward police on your behalf.
Your first 48 hours
The essentials to sort out the moment you land in Vietnam.
- 1
Buy a local SIM at the airport or a Viettel/Mobifone shop
Bring your passport, as SIM registration to a valid ID is mandatory in Vietnam. Airport kiosks charge a premium and sometimes sell short tourist packages, so many people grab a cheap starter SIM on arrival and then buy a proper monthly data package at a branded telco store in the city. Viettel has the widest coverage nationwide, while Mobifone and Vinaphone are strong in the cities.
- 2
Get cash from a card-friendly ATM
Withdraw dong immediately, as most street food, taxis, markets and small shops are cash-only. ATMs cap single withdrawals (often 2-5 million dong) and charge foreign-card fees, so TPBank, HSBC and Citibank machines tend to be the most generous and card-friendly. Take out a week's worth at once to reduce repeated fees, and keep the notes split between your wallet and your room.
- 3
Install Grab and set up a ride
Grab covers both cars and motorbike taxis with fixed, upfront pricing, which removes meter and fare disputes and the language barrier of explaining directions. Set your pickup pin carefully at the airport's designated ride-hailing zone. Take a Grab or a fixed-price airport taxi (Vinasun, Mai Linh) into the city rather than an unmarked car touting for business at arrivals.
- 4
Get from the airport into the city
From Tan Son Nhat in Ho Chi Minh City, a Grab or reputable taxi to District 1 costs roughly 150,000-250,000 dong and takes 20-40 minutes depending on traffic. From Noi Bai in Hanoi the ride to the Old Quarter is around 350,000-450,000 dong over 40-60 minutes. Have your accommodation's address saved in Vietnamese, because pronunciation and district numbers matter.
- 5
Keep your passport and immigration paperwork safe
You will need your passport plus your visa or temporary residence details for hotel check-in, buying a SIM and opening a bank account. Photograph every relevant page and store copies in the cloud and offline on your phone. Never hand your passport over as a rental deposit for a motorbike or scooter.
- 6
Confirm your accommodation has registered your stay
Hotels and licensed landlords must report foreign guests to the local ward police, generally within 12 hours of arrival (24 hours in remote areas). Ask your host to confirm this temporary residence declaration is done and to send you proof, as it matters for later visa extensions, work permits and residence steps.
- 7
Download Zalo and Google Translate
Zalo is the dominant local messaging app that landlords, banks, delivery drivers and businesses use instead of email or WhatsApp, so you will need it to coordinate almost anything. Google Translate's camera mode reads menus, signs and forms in real time, and its offline Vietnamese pack is worth downloading before you need it in a shop with poor signal.
- 8
Stock up on water and basics
Tap water is not safe to drink, so buy bottled or large refillable water on day one from any convenience store such as Circle K, GS25 or VinMart+. Grab a local plug adaptor if needed (Vietnam uses 220V with type A, C and F sockets), plus tissues and hand sanitiser, since cheaper and public toilets often lack soap and paper.
Your first week checklist
- Buy and register a proper monthly SIM data package at a branded Viettel, Mobifone or Vinaphone store in the city rather than relying on the marked-up airport starter SIM.
- Withdraw a week of cash from a foreign-card-friendly ATM (TPBank, HSBC, Citibank) and split it between your wallet and a safe spot in your room.
- Confirm in writing that your host or landlord has filed your temporary residence declaration with the ward police, as this underpins later visa and bank steps.
- Install and set up Grab, Zalo and Google Translate, and add a payment method or keep cash ready for rides and deliveries.
- Scout your intended neighbourhood on foot and by Grab bike at different times of day before signing any lease longer than a month.
- Find your nearest reputable pharmacy, a private clinic (Family Medical Practice, Vinmec or FV Hospital) and a 24-hour convenience store, and save their locations offline.
- Open a bank account if you already hold a residence card or long-stay visa, bringing your passport, visa page and proof of address to VPBank, Techcombank or Shinhan.
- Buy a good helmet if you plan to ride, and stock your room with bottled or filtered water since the tap water is not drinkable.
- Join two or three active local Facebook and Zalo expat groups for your city to line up housing leads, secondhand furniture and honest recommendations.
Getting connected
Mobile data is cheap, fast and near-universal: 4G covers cities and most rural areas, and 5G is live in the major hubs of Ho Chi Minh City, Hanoi and Da Nang. eSIMs work on modern phones and can be bought before you fly, but a physical SIM is inexpensive to buy on arrival and must be registered against your passport. Home fibre broadband from Viettel, FPT or VNPT is fast and cheap, and most rentals include it.
Typical cost: Around 100,000-300,000 VND (roughly 4-12 USD) per month for a generous data package with plenty of high-speed gigabytes; large monthly data bundles are the norm rather than tight allowances.
Money & banking
Vietnam is heavily cash-based for daily spending, though QR-code payment via VietQR bank transfers is now genuinely widespread in shops, cafes and even many street stalls. Cards work in malls, hotels, chains and larger supermarkets but rarely at wet markets or with street vendors, so you always need some cash on you. The dong has a lot of zeros, so double-check you are reading 100,000 and not 1,000,000.
Opening an account: Foreigners can open an account with a temporary residence card or a long-stay visa plus proof of address; VPBank, Techcombank, TPBank and international banks like HSBC, Shinhan and UOB are used to foreign customers. Without a residence card, options narrow and vary a lot by branch and by the individual officer, so it is worth calling ahead or asking your employer's HR to introduce you.
Cash: Carry a mix of small notes, as vendors, drivers and small shops often cannot break a 500,000 VND bill. Prices at markets and with street vendors are negotiable and tourists are often quoted more, while supermarkets, chains and malls have fixed prices displayed.
Tipping: Tipping is not expected and is not part of local culture, so there is no obligation in ordinary restaurants or taxis. Rounding up or leaving small change is appreciated at tourist-facing restaurants, spas, and by hotel staff, tour guides and delivery drivers.
Registration & residency
Foreigners do not register themselves in person as such, but every stay must be reported to the local ward police by whoever hosts you. Hotels and serviced apartments do this automatically as part of check-in; if you rent privately, your landlord (or you on their behalf) must submit the temporary residence declaration for your address, either online or in person at the ward police station. Keep the confirmation, because banks and immigration may ask for it, and a missing declaration can complicate visa extensions and work permits.
Deadline: Generally within 12 hours of the foreigner arriving at the accommodation, extended to 24 hours in remote administrative areas.
Where: The commune or ward police (Cong an phuong/xa), usually handled by your landlord or hotel, or via the online temporary residence declaration portal.
Documents to keep handy:
- Your passport with a valid visa or e-visa, plus several photocopies and phone photos of the photo page and visa.
- Proof of your current address (a lease, a booking confirmation or your host's details) for SIM, banking and residence declaration.
- Passport-sized photos (bring or print a batch), which local paperwork, work permits and school forms often demand.
- Your temporary residence declaration confirmation, kept as a screenshot or printout in case a bank or immigration office asks for it.
- If you plan to work: your degree certificate, a criminal record check and their notarised, legalised translations for a work permit.
- If you plan to ride legally: your home driving licence plus an International Driving Permit, or a converted Vietnamese licence.
Getting around
Motorbikes dominate everything, and most people get around by motorbike taxi, Grab or a private bike, with cars a smaller share of traffic. Public buses are cheap but hard to use without Vietnamese and route knowledge. Metro lines now run in both cities, including HCMC Line 1 (Ben Thanh to Suoi Tien) and Hanoi's elevated and underground lines, and they are clean, cheap and air-conditioned. Crossing the road takes nerve: walk slowly and predictably and let the traffic flow around you rather than dashing.
From the airport: From Tan Son Nhat (HCMC), a Grab or fixed-price taxi (Vinasun, Mai Linh) to District 1 costs roughly 150,000-250,000 VND and takes 20-40 minutes. From Noi Bai (Hanoi), the ride to the Old Quarter is around 350,000-450,000 VND over 40-60 minutes; Bus 86 is a cheap alternative into central Hanoi if you travel light.
Finding a home
Serviced apartments and rooms are plentiful and often come furnished with utilities, wifi and cleaning included, which suits newcomers who do not want to buy furniture or set up accounts. Facebook expat housing groups, the Chotot and Batdongsan listing sites, and local brokers are the main ways to find places; brokers are common and usually paid by the landlord rather than by you. Viewing in person before paying anything is essential, as photos can be dated or borrowed.
Typical rent: A furnished one-bedroom in central Ho Chi Minh City or Hanoi runs roughly 8-18 million VND per month (about 320-720 USD); serviced studios in prime expat areas cost more, while rooms and apartments further out are noticeably cheaper.
Deposit norm: Typically one to two months' rent as a deposit, with rent often paid one to three months in advance. Get a written contract and a signed receipt for every payment, and photograph the flat's condition on move-in to protect your deposit.
Healthcare
Public hospitals are cheap but crowded and often language-limited, so most expats use private hospitals and international clinics for quality of care and English-speaking staff. Pharmacies (nha thuoc) are everywhere and sell many medicines, including some that are prescription-only elsewhere, over the counter and cheaply, though you should still bring any specialist medication you rely on.
How to access it: For non-emergencies, book directly at an international clinic or hospital such as FV Hospital, Family Medical Practice, Raffles Medical, Vinmec or City International Hospital; many have English-speaking front desks and same-day slots. In an emergency, call 115 for an ambulance or, often faster, take a Grab or taxi straight to a private hospital, as ambulance response can be slow and crews may not speak English.
Insurance: Private international health insurance is strongly recommended, as the state health insurance scheme mainly covers those on local employment contracts and reimburses at public-hospital rates. Keep enough cash or a working card for upfront payment, because private hospitals usually require a deposit or payment before or at the point of treatment and then bill your insurer.
Culture & etiquette
- Remove your shoes before entering homes and many guesthouses, temples and even some shops and cafes.
- Dress modestly at pagodas and temples, covering shoulders and knees, and take your hat off inside.
- Use both hands when giving or receiving something to an elder or in a formal setting as a sign of respect.
- Avoid public displays of anger; staying calm and letting people save face keeps disputes from escalating.
- Greet and address older people first, and use a small nod or slight bow with a smile rather than expecting handshakes everywhere.
- Accept food, tea or an invitation graciously, as hospitality is important and a flat refusal can feel like a snub.
- Ask before photographing people, especially street vendors and elderly residents, rather than treating them as scenery.
Things to watch out for
- Never photograph military sites, checkpoints, personnel or anything that looks official and sensitive.
- Agree a price before every ride, market purchase or service that is not metered or booked on an app.
- Carry tissues and expect squat toilets and no soap or paper in cheaper and public facilities.
- Be careful discussing politics, the government or sensitive history with people you do not know well.
- Do not touch someone's head or point your feet at people or altars, as both are considered rude.
Apps to download before you land
Grab
Ride-hailing (car and motorbike), food and grocery delivery, and in-app payments
Xanh SM
Electric taxi and bike ride-hailing, a clean metered alternative to Grab
Be
Local ride-hailing and delivery app, often cheaper and a good backup to Grab
Zalo
Dominant local messaging app used by landlords, banks, drivers and businesses
Google Translate
Vietnamese translation with camera and offline mode for menus, signs and forms
Momo
Popular e-wallet for bills, phone top-ups, transfers and QR payments
Chotot
Local classifieds marketplace for flats, furniture and second-hand goods
Where newcomers live
Where you settle depends on city and lifestyle. In Ho Chi Minh City, newcomers cluster in the walkable centre and a few well-served districts; in Hanoi, around the lakes and the diplomatic quarter; and Da Nang draws remote workers with its beaches and lower prices. Look for somewhere near a decent cafe cluster, a supermarket and easy Grab access, then trade central buzz against quieter, cheaper, more local streets a short bike ride out.
District 1, Ho Chi Minh City
The central business and nightlife core with the most English, cafes, coworking and serviced apartments. Convenient and lively but the priciest and busiest, and short on green space.
District 2 / Thao Dien, Ho Chi Minh City
The established expat and family enclave across the river, leafy and quieter with international schools, Western supermarkets and brunch spots. More suburban and car-dependent, and premium priced.
Binh Thanh, Ho Chi Minh City
A fast-gentrifying district next to the centre with a mix of local streets and glossy new towers like Vinhomes Central Park. Good value, well connected, and popular with younger newcomers.
Tay Ho (West Lake), Hanoi
Hanoi's main expat neighbourhood, spread around the lake with cafes, wine bars, yoga studios and lake-view apartments. Calmer and greener than the Old Quarter but a ride from the centre.
Ba Dinh / Old Quarter, Hanoi
Historic, dense and atmospheric, close to government offices, street food and landmarks. Central and characterful but noisy, cramped and tourist-heavy in parts.
An Thuong / My Khe, Da Nang
The beachside digital-nomad hub with cheap rents, cafes, coworking and surf. Relaxed and affordable, though quieter for nightlife and busy with tourists in high season.
What things cost
Vietnam is one of Asia's cheaper places to live, especially if you eat local food and ride motorbikes. Rent, imported groceries, international schools and Western restaurants are where costs climb toward Western levels. A single person living moderately can be comfortable well under many home-country budgets, while a family in a serviced expat apartment with school fees spends far more. Figures below are typical monthly ranges in dong.
Staying safe & avoiding scams
Vietnam is generally very safe for violent crime and newcomers walk around cities freely day and night, but opportunistic petty crime is the real risk: drive-by phone and bag snatching from motorbikes in Ho Chi Minh City is common, so keep your phone off the table at street cafes, wear bags across your body away from the road, and never use your phone while standing near traffic. The biggest genuine danger is the road itself, as motorbike accidents are the leading cause of injury for foreigners, so always wear a proper helmet, ride sober, and build confidence slowly or stick to Grab until you know the traffic. Trust your instincts with overfriendly strangers around nightlife areas, watch your drinks, and keep digital and cloud copies of your passport and visa in case the original is lost or stolen.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Rigged taxi meters and fake taxis
Some airport and tourist-area taxis run doctored fast meters, take deliberately long routes, or operate unmarked cars painted to resemble the reputable firms. Stick to Grab, Xanh SM or the genuine Vinasun and Mai Linh companies, check the logo, phone number and driver ID, and confirm the fare or that the meter is running before you set off. If a fare feels wrong, note the plate and pay only what is reasonable.
Motorbike rental damage and passport-holding claims
Rental shops may demand payment for pre-existing scratches on return, or claim your bike was 'stolen' while holding your passport as leverage. Photograph and video the bike thoroughly on pickup including existing damage, never hand over your passport as a deposit (offer a cash deposit or a photocopy instead), and choose a shop with written terms and strong recent reviews from other foreigners.
The shoeshine, coconut and street-vendor overcharge
Vendors or shoeshiners approach tourists, start unrequested 'repairs' or hand you a coconut or their yoke basket for a photo, then demand a steep fee. Fruit and trinket sellers may also quote a fair price then insist you agreed to a far higher quantity. Decline firmly, never let anyone start work on your belongings, do not hold their goods, and simply walk away if pressured.
Money and change sleight-of-hand
Because dong notes have many zeros and some colours look alike (the 20,000 and 500,000 in particular), a dishonest vendor or driver may short-change you or claim you paid with a smaller note. Count your change, hand over notes one at a time while saying the amount aloud, and use QR bank transfers for larger payments where you can see the exact figure before confirming.
Frequently asked questions
Can I drink the tap water in Vietnam?
No. Tap water is not safe to drink; use bottled or filtered water, which is cheap and sold everywhere from convenience stores and delivered in large refillable bottles. Ice in reputable cafes and restaurants is generally made from purified water in standardised cylinders and is fine.
Do I need to speak Vietnamese to get by?
You can manage in the expat areas of Ho Chi Minh City, Hanoi and Da Nang with English plus a translation app, especially in cafes, clinics and coworking spaces. Outside those bubbles English thins out fast, so learning basic phrases and your numbers helps enormously with markets, taxis, deliveries and everyday errands.
How do I pay for things day to day?
Cash covers street food, wet markets and small shops, while VietQR bank transfers and e-wallets like Momo are now accepted almost everywhere else, including many street stalls. Keep cash on you at all times and expect physical cards to work reliably only in malls, supermarkets, chains and larger venues.
Is it safe to ride a motorbike as a newcomer?
Traffic is dense and improvised, so many newcomers rely on Grab bikes and cars until they feel confident. If you do ride, always wear a proper certified helmet and ride defensively, and note that riding legally requires a valid Vietnamese licence or a converted foreign one, as police checks, fines and voided insurance can be costly.
Do I need to register my address with the police?
Yes, but usually not in person yourself. Your accommodation must file a temporary residence declaration with the ward police, generally within 12 hours of your arrival, and hotels do this automatically. If you rent privately, make sure your landlord submits it and gives you the confirmation, as it matters for visa extensions and bank accounts.
How easy is it to open a bank account?
It is straightforward once you hold a temporary residence card or a long-stay visa plus proof of address, with VPBank, Techcombank, Shinhan and international banks used to foreign clients. On a short tourist visa it is difficult and branch-dependent, so many newcomers wait until their work or residence status is settled and rely on cash and their home card in the meantime.
What is the cost of living really like?
Living local, eating Vietnamese food and riding a bike, a single person can live comfortably on a modest budget, with rent and imported goods the main variable costs. Choosing a serviced expat apartment, Western restaurants and international schooling for children pushes spending toward Western levels quickly.
How do I find somewhere to rent?
Most newcomers start in Facebook expat housing groups for their city, the Chotot and Batdongsan sites, or through brokers who are typically paid by the landlord. Always view in person before paying anything, get a written contract and receipts, and photograph the flat's condition on move-in to protect your one-to-two-month deposit.
Which city should I choose: Saigon, Hanoi or Da Nang?
Ho Chi Minh City is the fast, hot, business-driven south with the most jobs and nightlife; Hanoi is the older, cooler-in-winter, more traditional capital with a strong cafe and cultural scene; and Da Nang is a laid-back, cheaper beach city popular with remote workers. Visit for a week or two before committing to a long lease if you can.
What should I do in a medical emergency?
For a serious emergency you can call 115 for an ambulance, but response can be slow and crews may not speak English, so taking a Grab or taxi directly to a private hospital such as FV, Vinmec or Family Medical Practice is often faster. Carry your insurance details and enough cash or a working card, as private hospitals usually require an upfront deposit before treating you.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Vietnam, start with a free eligibility assessment.