Asia · Arrival Guide
Just Landed in Singapore? Your First 7 Days
Singapore is one of the easiest places in Asia to land in: English is the working language, the airport is world-class, and public services are efficient and mostly digital. Your first tasks are getting a SIM, tapping into public transport, and sorting out banking and housing. Most official processes run through your employer or an online portal, so keep your passport, In-Principle Approval (IPA) letter, and employment details handy.
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Police 999 · Ambulance 995 · Fire 995
Singapore
Singapore Dollar (SGD)
English (working language), Mandarin, Malay, Tamil
+65
Getting your bearings in Singapore
Singapore is a city-state of roughly six million people packed onto a main island about the size of a large metropolitan area, plus a handful of smaller islands. Because the whole country is effectively one city, there are no other cities to weigh up: the choice a newcomer makes is between neighbourhoods, not regions. The island is loosely thought of in terms of Central (the Core Central Region around Orchard, the CBD and Marina Bay), the more affordable Rest of Central Region just outside it, and the residential 'heartlands' of the Outside Central Region such as the East, the North and the West. Everything is close by Western standards; an MRT ride from one end of the island to the other rarely tops an hour.
The first few weeks feel remarkably frictionless compared with most relocations. English is spoken everywhere in official and commercial life, signage is bilingual or in English, and almost every process from banking to buying a train pass has a slick app behind it. What surprises people is less the efficiency than the texture: the humidity that hits you the moment the airport doors slide open, the constant hum of air-conditioning indoors, and the fact that a plate of excellent food at a hawker centre can cost less than a coffee at a mall.
English is genuinely the lingua franca, but you will quickly meet 'Singlish', a fast, clipped local English peppered with Malay, Hokkien and Tamil words and ending particles like 'lah' and 'leh'. It is not a barrier so much as local colour; standard English works everywhere. The four official languages reflect a deliberately multicultural society where Chinese, Malay, Indian and Eurasian communities and a huge international expatriate population live side by side.
The pace is brisk and rules-conscious. People walk fast, escalators keep left, and there is a strong, mostly unspoken social contract about queuing, cleanliness and not disturbing others. Newcomers often describe an initial fortnight of pleasant efficiency followed by a slower realisation that the cost of living, especially rent, is high, and that building a social life takes deliberate effort. Both are manageable once you know what to expect.
Your first 48 hours
The essentials to sort out the moment you land in Singapore.
- 1
Get a SIM card or activate an eSIM at Changi Airport
Buy a prepaid tourist SIM from Singtel hi!, StarHub or M1 counters in the arrival halls, or activate an eSIM (Airalo, Singtel or your home carrier's roaming) before you disembark. You will need connectivity immediately for Grab, maps, bank OTPs and WhatsApp. Prepaid tourist SIMs typically cost S$12-30 and include plenty of data for the first weeks while you sort out a proper plan.
- 2
Get from Changi into the city
The cheapest route is the MRT: ride from Changi Airport station, change at Tanah Merah onto the East-West (green) Line, and you are in town for under S$3. Alternatively a metered taxi runs roughly S$20-40 to the centre plus an airport surcharge, and Grab is similar. The MRT runs until around 11.30pm; after that use a taxi or Grab. Ignore anyone touting rides inside the terminal.
- 3
Keep your IPA letter and passport within reach
Your In-Principle Approval (IPA) letter is what lets you enter to work and later collect your physical pass card. You will need it, alongside your passport, to open a bank account, sign a lease and register for the Ministry of Manpower (MOM) card issuance process. Store clear scans on your phone and in cloud storage so you always have a backup.
- 4
Set up contactless transit with SimplyGo or an EZ-Link card
You can tap any contactless Visa or Mastercard, or a phone wallet, directly on MRT and bus readers through the SimplyGo system, so you may not need a physical card at all. If you prefer stored value, buy an EZ-Link card at any station's ticketing machine or passenger service counter. Either way, this is the fastest way to start moving freely around the island from day one.
- 5
Complete your MOM medical examination if required
Most Employment Pass, S Pass and Work Permit applicants must pass a medical examination, typically a chest X-ray plus HIV and other blood screening, before the pass is issued. Book at any MOM-accredited clinic (walk-in GP chains like Raffles Medical and Healthway do these); bring your passport and IPA. Results are submitted electronically and usually take a few days.
- 6
Register for the ICA appointment to collect your pass card
After MOM issues your pass in-principle, you complete formalities and have your fingerprints and photo taken so your physical pass card can be printed. Your employer or agent usually schedules this; the card is then mailed to your registered address within days. Until it arrives, carry your IPA and passport as proof of your right to be here.
- 7
Buy weather-appropriate basics and a reusable water bottle
It is hot and humid year-round, around 26-32C every day, with sudden downpours. Pick up light, breathable clothing, a compact umbrella and a water bottle early; tap water is safe to drink straight from the tap island-wide. A light layer helps too, because indoor air-conditioning in offices and malls can be aggressive.
- 8
Locate your nearest MRT station, hawker centre and supermarket
Once you have somewhere to stay, walk your immediate area and note the nearest MRT or bus stop, a hawker centre or coffee shop for cheap meals, and a supermarket such as FairPrice, Cold Storage or Giant. Knowing these three anchors turns an unfamiliar neighbourhood into a workable base within your first day or two.
Your first week checklist
- Open a local bank account with DBS/POSB, OCBC or UOB, bringing your passport, IPA or pass card and proof of address, so you can receive your salary and set up PayNow.
- Switch from a tourist SIM to a proper prepaid or postpaid plan once you have a local address and pass details, or keep a flexible SIM-only plan from Circles.Life, Giga or Simba.
- Download and set up the core apps: Grab, SimplyGo, ScamShield, your bank's app, WhatsApp and Google Maps, plus Singpass once you are eligible.
- Finalise your accommodation: sign a tenancy agreement, pay the deposit and first month's rent, and do a written inventory/handover with photos before moving in.
- Register your residential address details with your employer and, if you move later, update it with ICA through the online e-service.
- Sort out utilities and home internet if renting an unfurnished or bare unit, via SP Group (electricity/water/gas) and a broadband provider such as Singtel, StarHub, M1 or MyRepublic.
- Confirm your health insurance: check the scope of your employer's cover, and arrange private or international insurance for yourself and any dependants if there are gaps.
- Register any accompanying family for Dependant's Passes or Long-Term Visit Passes and, for school-age children, begin the school registration or international school application process.
- Do a first big grocery shop at FairPrice, Cold Storage, Giant or Sheng Siong and locate your nearest polyclinic or GP clinic for future minor health needs.
Getting connected
Mobile and broadband coverage is excellent island-wide, including throughout the underground MRT network and inside malls. Prepaid SIMs and eSIMs are available instantly at Changi, 7-Eleven and telco shops; postpaid plans need a local address and pass details but are easy to arrange once you are settled. Fibre home broadband is fast, cheap and near-universal, with gigabit plans commonly under S$50 a month.
Typical cost: Prepaid tourist SIM S$12-30; SIM-only plans with 100GB+ data from around S$15-35/month; gigabit home fibre roughly S$35-50/month.
Money & banking
Singapore is one of the most cashless societies anywhere. PayNow (instant bank-to-bank transfer by mobile number, NRIC/FIN or QR code) and contactless cards are accepted almost everywhere, though hawker stalls and wet markets still lean on cash and QR. Foreign-exchange spreads are competitive; licensed money changers in areas like Mustafa Centre and The Arcade at Raffles Place offer good rates.
Opening an account: DBS/POSB, OCBC and UOB are the three main local banks and are foreigner-friendly; you can often open an account online or in-branch with your passport, pass card (or IPA) and proof of address, with the debit card mailed to you. Standard Chartered, HSBC and Citibank are also popular with expats, and digital banks like GXS and Trust Bank offer quick app-based onboarding for eligible residents.
Cash: Carry a small amount of cash, roughly S$20-50, for hawker stalls, older coffee shops and small vendors, but most places accept PayNow QR or contactless cards. ATMs are widespread and reliable, and withdrawing from your own bank's network avoids fees.
Tipping: Tipping is not customary or expected. Sit-down restaurants add a 10% service charge and 9% GST, shown on menus as '++'; there is no obligation to tip on top, and rounding up is purely optional.
Registration & residency
There is no separate town-hall or address-registration step for new residents as there is in much of Europe. Instead, your residential address is captured as part of your work pass or long-term pass records held by the Ministry of Manpower and the Immigration & Checkpoints Authority (ICA). When you first move in, your employer or agent records your address during pass issuance; if you later change address, you are responsible for updating it with ICA (and MOM for your pass) through the relevant online e-service, typically within a short window of moving.
Where: Immigration & Checkpoints Authority (ICA) online via the MyICA / e-Service portal, accessed with Singpass once eligible.
Documents to keep handy:
- Passport with adequate validity, plus several photocopies and clear phone scans of the photo page.
- Your In-Principle Approval (IPA) letter from the Ministry of Manpower, which underpins entry, banking and pass collection.
- Your employment contract or offer letter, useful for the bank, the landlord and school applications.
- Passport-style photographs (white background) for pass issuance and various registrations.
- Proof of overseas address and, once you have it, a Singapore address (tenancy agreement or a utility bill) for bank account opening.
- Academic and professional certificates, ideally with certified translations if not in English, for job, licensing or school purposes.
Getting around
Public transport is clean, cheap, punctual and covers almost the entire island via the MRT rail network and an extensive bus system. A single fare is usually under S$2, and journeys are capped so you rarely spend much per day. Owning a car is unnecessary and very expensive, because you must first buy a Certificate of Entitlement (COE) that can cost as much as the car itself, so the vast majority of residents rely on trains, buses and ride-hailing.
From the airport: From Changi Airport, take the MRT (board at Changi Airport station and change at Tanah Merah for the East-West Line) for under S$3, a metered taxi for roughly S$20-40 plus an airport surcharge, or a Grab for a similar fare. The MRT runs until around 11.30pm; late arrivals should use a taxi or Grab from the official ranks.
Finding a home
Most expats rent, either a private condominium (with pool and gym) or an HDB flat, which is public housing that foreigners can legally rent but not buy. Listings are on PropertyGuru and 99.co, usually handled through a licensed agent registered with the Council for Estate Agencies (CEA). Leases typically run one or two years, demand is high and good units let quickly, so be ready to view promptly and decide fast.
Typical rent: A room in a shared flat runs roughly S$900-1,600/month; a one-bedroom condo about S$2,800-4,800/month depending on location; whole HDB flats and family-sized condos considerably more, especially in central districts.
Deposit norm: Expect one month's deposit per year of lease (so two months for a two-year lease) plus the first month's rent in advance. For a one-year lease the tenant sometimes pays half a month's agent commission, while for two years the landlord usually covers the agent; always sign a written tenancy agreement and record a handover inventory.
Healthcare
Healthcare is excellent but not free for foreigners; you pay upfront at private GP clinics, government polyclinics and hospitals and then claim from insurance. Government subsidies for public care are largely reserved for citizens and Permanent Residents, so pass holders should ensure they have solid private or employer insurance. Standards, cleanliness and English-speaking doctors are consistently high across both public and private sectors.
How to access it: For minor illness, visit any private GP clinic (walk-in, roughly S$30-70 a consultation including basic medicine) or a government polyclinic. Chains such as Raffles Medical, Healthway and Parkway Shenton are everywhere. For emergencies, go to a public hospital's Accident & Emergency department (for example Singapore General, Tan Tock Seng or Changi General) or call 995 for an ambulance.
Insurance: Employers are legally required to provide medical insurance for Work Permit and S Pass holders, and most Employment Pass employers include cover, but scope varies. Confirm exactly what is covered, especially outpatient, dental and maternity, and top up with a private or international policy for yourself and any dependants, who are usually not covered by the employer's mandatory scheme.
Culture & etiquette
- Queue patiently and in order; queue-jumping is genuinely frowned upon and locals will notice and quietly disapprove.
- At hawker centres, 'chope' (reserve) a table by placing a packet of tissues on it, and return your tray to the tray-return points after eating, as clearing your own tray is now expected.
- Be punctual for appointments and meetings; lateness reads as disrespectful in a fast-moving, schedule-conscious city.
- Respect the multicultural, multi-religious mix: remove your shoes before entering homes and many temples, dress modestly at places of worship, and be mindful during Ramadan, Deepavali and other festivals.
- On MRT trains and buses, stand on the left of escalators, let passengers off before boarding, and give up priority seats to the elderly, pregnant and less mobile.
- Keep public spaces clean and noise down; loud phone calls or music in shared spaces attract disapproval.
- When dining out, a host often orders shared dishes for the table; wait to be seated and let older or more senior people begin eating first.
Things to watch out for
- Laws are strictly and consistently enforced: no littering, no eating or drinking on the MRT, no jaywalking, and no smoking outside designated areas, each carrying real fines.
- Chewing gum cannot be casually imported or sold, and importing it in quantity is an offence; carry only what is clearly for personal, therapeutic use if at all.
- Drug offences carry extremely severe penalties, including the death penalty for trafficking, and you can be tested for drugs consumed even before arriving; treat this as an absolute no.
- Vaping and e-cigarettes are banned outright; possessing, using or importing them is illegal and fined, so do not bring any into the country.
- Overstaying a visa or working on the wrong pass is treated seriously, so always match your activity to the pass you hold.
Apps to download before you land
Grab
Ride-hailing, food and grocery delivery, and payments; the everyday super-app across Southeast Asia.
SimplyGo
Manage MRT and bus fares, check journey history and top up or link cards for contactless transit.
Singpass
National digital identity used to log in to government e-services and many private services once you are eligible for a Singpass account.
ScamShield
Official anti-scam app that filters scam calls and SMS and lets you check and report suspicious numbers; helpline 1799.
Your bank app (DBS/OCBC/UOB)
Everyday banking plus PayNow instant transfers by mobile number, NRIC/FIN or QR code.
PropertyGuru / 99.co
Search rental listings for condos and HDB flats and contact CEA-registered agents.
HealthHub
Government health app for medical records, appointments and health information once you have a Singpass login.
Where newcomers live
Because Singapore is a single city, 'where to live' means choosing a neighbourhood rather than a city, and the trade-off is almost always price versus proximity to the centre. Expats cluster in the central and eastern districts, near international schools, or in the affordable heartlands. Every residential area sits within walking distance of an MRT station or a frequent bus, so a longer commute buys noticeably more space and lower rent.
Orchard / River Valley / Newton (Districts 9-10)
The prime central belt: shopping malls, embassies, older luxury condos and quick access to the CBD. Convenient and lively but among the most expensive rents on the island, favoured by executives who value a short commute.
Tiong Bahru / Tanjong Pagar (Districts 2-3)
Walkable, characterful and close to the CBD, mixing heritage shophouses, hip cafes and modern condos. Popular with younger professionals who want a village feel within minutes of work and Marina Bay.
East Coast: Katong / Joo Chiat / Marine Parade / Siglap
A laid-back, food-obsessed eastern stretch with Peranakan heritage, the beach and Changi nearby. Loved by families and long-term expats for its neighbourhood character, though slightly further from the CBD.
Holland Village / Bukit Timah (Districts 10-11)
Leafy, low-rise and family-friendly, close to several international schools and nature reserves. A long-standing expat heartland with a relaxed, green atmosphere and higher-end housing.
Bugis / Kampong Glam / Little India (Districts 7-8)
Central, culturally rich and comparatively affordable, blending Malay and Indian heritage districts with new condos. Great for those who want energy, food and connectivity without prime-district prices.
Punggol / Sengkang / Jurong (Outside Central Region)
Modern heartland towns of HDB flats and newer condos, offering the most space for the money. Further out but well connected by MRT, ideal for budget-conscious families comfortable with a longer commute.
What things cost
Singapore is consistently ranked among the world's most expensive cities, driven overwhelmingly by rent and car ownership. Day-to-day life can be surprisingly affordable if you eat at hawker centres and rely on public transport, but housing will dominate your budget. The figures below are realistic mid-2020s ranges in Singapore Dollars; actual rents vary sharply with location, size and furnishing.
Staying safe & avoiding scams
Singapore is one of the safest countries in the world, with very low rates of violent and petty crime, so you can walk almost anywhere at any hour and use public transport late at night with confidence. The realistic threats are not physical but financial: scams are the country's most common crime by far, so guard your OTPs, verify any unexpected call about money, and never transfer funds under pressure. Beyond that, respect the strict laws, take normal precautions with valuables in crowded tourist spots, watch your step during sudden tropical downpours, and stay hydrated in the heat.
Newcomers are common targets. Know these before you arrive — and read our guide to avoiding immigration scams.
Impersonation of government agencies and banks
Scammers phone or message pretending to be ICA, MOM, the police, Singapore Customs or your bank, claiming there is a problem with your pass, a parcel, or your account, then pressure you to transfer money or reveal a one-time password (OTP). Genuine agencies never demand transfers or OTPs by phone or ask you to move money to a 'safe' account. Hang up, and verify by calling the official number on the agency's website or the back of your bank card.
Rental scams on listing platforms
Fraudsters post attractive, under-priced condos on listing sites, pose as the landlord or agent, and demand a deposit or 'holding fee' before any viewing, then vanish. Never pay before physically viewing the unit and confirming the person's identity. Verify the agent's CEA registration number on the official public register, meet at the actual property, and only ever pay against a signed tenancy agreement.
Job, investment and loan scams by message
Unsolicited WhatsApp, Telegram or SMS offers of easy 'part-time' work rating products, guaranteed crypto or trading returns, or instant loans are almost always scams designed to extract money or personal data. Legitimate employers and licensed moneylenders do not recruit or lend this way. Ignore them, do not click links, and report to the ScamShield helpline on 1799 or through the ScamShield app.
Phishing links and fake payment or delivery pages
You may receive texts or emails about a failed delivery, an unpaid road toll (ERP), or a refund, with a link to a convincing but fake login or payment page that harvests your card and banking details. Never log in or pay through a link in an unsolicited message; go directly to the official app or website instead, and enable transaction alerts on your bank app.
Frequently asked questions
Do I need to register my address with the authorities?
There is no separate registration office to visit. Your address is recorded as part of your work or long-term pass, and if you move you update it yourself through ICA's online e-service using Singpass. Keep it current, as official mail and your pass card are sent there.
Can I use public transport with just my bank card?
Yes. You can tap any contactless Visa or Mastercard, or a linked phone wallet, directly on MRT and bus readers through the SimplyGo system. If you prefer a stored-value card, buy an EZ-Link card at any station instead; both work across trains and buses.
How much cash should I carry day to day?
Very little. Cards and PayNow QR are accepted almost everywhere, but hawker centres, wet markets and some older shops still prefer cash, so carrying around S$20-50 is plenty. ATMs are everywhere if you need more.
Is healthcare free for expats?
No. Foreigners pay upfront for GP visits, polyclinics and hospital care and then claim from insurance, since government subsidies mainly benefit citizens and Permanent Residents. Employers must insure Work Permit and S Pass holders, but confirm your policy's scope and arrange separate cover for dependants.
How do I open a bank account, and how long does it take?
Bring your passport, IPA or pass card and proof of address to DBS/POSB, OCBC or UOB, in-branch or via their app. Accounts are often opened the same day, with the debit card mailed within a week or so. Some digital banks let eligible residents open an account entirely in-app.
Do I need a car, and how expensive is driving?
You almost certainly do not need one. Public transport reaches nearly everywhere cheaply, and car ownership is extremely costly because you must first buy a Certificate of Entitlement (COE) that can rival the car's price, on top of taxes and high running costs. Most residents use MRT, buses and Grab.
Which neighbourhood should I live in as a newcomer?
It depends on budget and commute. Central districts like Orchard, River Valley and Tanjong Pagar are convenient but pricey; the East (Katong, Siglap) and areas near international schools suit families; and heartland towns like Punggol or Jurong offer the most space for the money in exchange for a longer ride.
Is the tap water safe to drink?
Yes. Tap water across Singapore meets World Health Organisation drinking-water standards and is safe straight from the tap, so a reusable bottle saves money and plastic. Bottled water is widely sold but generally unnecessary.
What should I know about the weather and what to pack?
Singapore is hot and humid all year, around 26-32C daily, with frequent short, heavy downpours. Pack light, breathable clothing and a compact umbrella, and expect strong indoor air-conditioning, so a thin layer is handy. There are no real seasons, just wetter and drier spells.
How strict are the laws, really?
Very. Fines are enforced for littering, jaywalking, smoking outside designated areas and eating or drinking on the MRT, while vaping is banned and drug offences carry severe penalties. None of this affects ordinary daily life if you follow the rules, which are clearly signposted and widely respected.
Planning the move, not just the landing?
This guide covers your first days on the ground. If you’re still weighing visas and pathways to Singapore, start with a free eligibility assessment.